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Absolute Auto Repair Center - Fitchburg

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(553 Reviews)
85
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
85
Net Promoter Score ®

Business Details

About

Why Absolute?

At Absolute Auto Repair Center we do more than just take good care of your car. We understand that you have other things going on in your life besides car problems. That’s why we put you and your needs at the heart of our business. Our ASE Certified Technicians always strive to provide high-quality repair services that
Why Absolute?

At Absolute Auto Repair Center we do more than just take good care of your car. We understand that you have other things going on in your life besides car problems. That’s why we put you and your needs at the heart of our business. Our ASE Certified Technicians always strive to provide high-quality repair services that you can trust and afford. We'll get you in & out in a snap and ensure you're comfortable while you wait!
...more

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(978) 342-3100

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
48 Summer St Fitchburg, MA 01420
Absolute Auto Repair Center - Fitchburg's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(553 Reviews)

MD
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Matt D.
Fitchburg, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Quality Service
Dropped my VW off the night b/f, by 9AM the next morning, they had diagnosed the issue and contacted me. Very clear in explaining the issue. Authorized the work and when it was finished, I was contacted that it was ready. Can't ask for more than that!!! Recommended
Stephanie B. from Absolute Auto Repair Center - Fitchburg responded on 02/21/2025 08:13 AM

We're glad to hear your VW got the VIP treatment! Quick diagnostics and clear communication are what we aim for—thanks for the recommendation!


KK
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Kevin K.
Littleton, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Absolutely the best around.
They diagnosed every issue I have brought to them. A bit expensive BUT correct on each issue. So I don't mind paying when they are correct.
Stephanie B. from Absolute Auto Repair Center - Fitchburg responded on 02/17/2025 05:13 AM

We are pleased to hear that our accurate diagnostics justify your investment in our services. Thank you for choosing us for your auto repair needs.


MK
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Mike K.
Ashby, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
9
Up front and thorough
Scott called to explain everything thoroughly about what the diagnostics found, with possible causes and solutions. He recommended a sensible, methodical approach to the repair, and the tech (Mike) was able to complete the work earlier than expected.
Stephanie B. from Absolute Auto Repair Center - Fitchburg responded on 01/31/2025 05:07 AM

We value your feedback on our thorough communication and timely service. Your satisfaction is important to us, and we appreciate your business.


Verified Customer
Fitchburg, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Best Sevice!!
Always friendly, courteous and helpful!!
Stephanie B. from Absolute Auto Repair Center - Fitchburg responded on 01/24/2025 09:53 AM

Your kind words are greatly appreciated, we're pleased to know our team's friendliness shines through. 


SS
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Steve S.
Leominster, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Fast-Honest-Reliable
Once again the crew at Absolute Auto were great. They completed the work quickly and told me what to look out for. Never pushing me to do anything. Won’t go anywhere else!
Stephanie B. from Absolute Auto Repair Center - Fitchburg responded on 01/24/2025 09:51 AM

We are delighted you found our team efficient and informative. Your loyalty fuels our commitment to service excellence.


PF
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Paul F.
Fitchburg, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Good communication and fast work!
It's always a good experience at Absolute. Good friendly communication and quick work. Nice Job!
Stephanie B. from Absolute Auto Repair Center - Fitchburg responded on 01/24/2025 05:13 AM

Sounds like we hit the mark! Appreciate the shout-out for our speedy and friendly service.


AD
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Aashish D.
Worcester, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
Pre purchase inspection on a 2011 honda crv
I live in worcester and i came to absolute after scheduling it online. I have zero experience in car purchasing or inspections so I was really banking on this place to give me their honest truth because i was paying 120. They were so thorough and attached pictures in their review of all the issues found which was super helpful for me to return it to the dealer and ask for repairs before I even think about buying it. Love them for that!
Stephanie B. from Absolute Auto Repair Center - Fitchburg responded on 01/23/2025 05:11 AM

We appreciate you sharing your experience and are glad our thorough inspection helped you make informed decisions. Your trust means a lot to us.


Verified Customer
Ashburnham, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2025
verified customerVerified Customer
10
Great team in Fitchburg ! Most enjoyable place to do business !
Many thanks again
Stephanie B. from Absolute Auto Repair Center - Fitchburg responded on 01/20/2025 05:22 AM

Many thanks to you for the support, your business is appreciated!


RC
Richard C.
Fitchburg, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2025
verified customerVerified Customer
10
Expertise in solving a leak issue
During a routine oil change a show of antifreeze and an order were detected by the technician they originally did a pressure check, which showed nothing so they refilled my overflow reservoir and told me to keep an eye on it a month later I was seeing evidence of a leak on the floor of my garage. I called made another appointment which was quick and easy. They had the history of what happened previously they did another pressure check which by the way they did not charge me for found that I had a bad water pump and overflow valve. The pipes were readily available. The car was repaired the same day as always Absolute was reasonable in price knowledgeable Scott was very courteous as usual. I would recommend service at Absolute to anyone that wants dependable and professional work done on their vehicle. Thank you very much.
Stephanie B. from Absolute Auto Repair Center - Fitchburg responded on 01/20/2025 05:18 AM

We appreciate you sharing your experience! Glad to hear we kept your wheels turning and your garage floor clean.


MM
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Matthew M.
Fitchburg, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Heater Blower Motor Replacement
Highly recommend absolute! Scott and Bob took care of my issue on a timely and professional manner! Will return for future auto repairs
Stephanie B. from Absolute Auto Repair Center - Fitchburg responded on 01/17/2025 10:10 AM

Awesome to hear Scott and Bob nailed it for you! We’ll be here whenever your car needs a little TLC.


PF
Paul Sr. F.
Fitchburg, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Routine oil change.
Always excellent.
Stephanie B. from Absolute Auto Repair Center - Fitchburg responded on 01/17/2025 08:43 AM

You know what they say, "if it ain’t broke, don’t fix it." We’re happy to keep that excellence rolling!


Verified Customer
Westminster, MA
2018 Dodge 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
10
Quick repair Of truck tire
Always professional
Stephanie B. from Absolute Auto Repair Center - Fitchburg responded on 01/16/2025 09:34 AM

Thank you for your recognition of our professionalism; it’s like fuel to our engines! Your support keeps us running smoothly.


MC
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Michael C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
10
Great communication and great work.
My whole experience was excellent.
Stephanie B. from Absolute Auto Repair Center - Fitchburg responded on 01/16/2025 08:29 AM

Awesome to hear! We aim to make every trip to the auto doctor a great one.


TM
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Thomas M.
Fitchburg, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2025
verified customerVerified Customer
10
Excellent service for a difficult fix
Very impressed with the expert and professional behavior. Scott took the time to carefully diagnose the situation and explain it in detail. He only did what was needed and was very fair. I'm certain he put in considerable time in diagnosis and research with out charging for it. It was a great experience to have a committed and honest mechanic.
Stephanie B. from Absolute Auto Repair Center - Fitchburg responded on 01/15/2025 10:45 AM

It's fantastic to hear about your great experience! We take pride in expert diagnostics and honest service—no magic wands, just skilled hands.


Verified Customer
Fitchburg, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2025
verified customerVerified Customer
10
You fixed it
You fixed it
Stephanie B. from Absolute Auto Repair Center - Fitchburg responded on 01/13/2025 05:35 AM

We aim to please, and it looks like we hit the mark this time! Glad to hear it’s all fixed up.


Displaying Review 1 - 15 of 553 in total
Offers and Posts
We're revved up to hear you had a fantastic experience at Absolute Auto! 🚗💨 Big thanks to Scott and Stephanie for bringing their A-game! Your trust means the world to us—after all, we can't fix your car without a smile! 😄 #AutoCare #FiveStarService
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🔋 We're thrilled to hear you got back on the road quickly! 🚗 Our team is always charged up to provide excellent service. Thanks for choosing Absolute Auto Repair Center! We’ll keep your ride buzzing. ⚡️ #AutoRepair #QuickService
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🚗💨 We're thrilled to hear that our team's honesty and speedy service impressed you! Saving you from unnecessary brake drama is what we do best! Thanks for the high recommendation! Come back anytime for more auto TLC! 🙌🔧 #AutoCare #HonestService
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We strive to be your car's best friend! ?️ Thanks for trusting us to take good care of you and your vehicle. We're always here to ensure you hit the road safely! ?? #AutoCare #HappyCustomers
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Thanks for the love! ?? We're thrilled to hear you appreciated our thorough investigation—it's like detective work, just with more wrenches! We can’t wait to help you with your car in the future! #AbsoluteAutoRepair #WeGotYouCovered
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?? Thank you for the stellar review! We're thrilled to hear our team delivered excellent customer service and attention to detail. It's how we roll! If you need more car care, we're just a pit stop away! #AbsoluteAutoRepair #CustomerCare
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?? Quick appointments and honest recommendations? Sounds like a car lover's dream! We're thrilled you experienced our excellent service. Thanks for trusting us with your ride! We’re here to keep you on the road! ? #AutoCare #CustomerAppreciation
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Thank you for the kind words! We aim to keep you rolling smoothly and always with a smile. Remember, your satisfaction fuels our engines! ?? #AbsoluteAutoCare #CustomerAppreciation
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Thank you for the fantastic shoutout! ?✨ We strive for excellence, and it seems we hit the mark! Your ride is our pride, and we’ll keep it running smoothly. Remember, we’re just a pit stop away! #AutoCare #FiveStarService
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We're feeling the love! ? Thanks for recognizing Scott and Stephanie's professional charm. Our team is dedicated to keeping your rides running smoothly and your smiles wide! ?✨ #AutoCareMagic #FiveStarService
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Thanks for the awesome review! We're all about keeping our repairs as clear as your windshield! ?? Glad you appreciated our transparency and quality work. Come back anytime for more car magic! ✨ #AutoCare #TransparentRepairs
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Thanks for rolling into Absolute Auto Repair Center, even if it was on a time-warped schedule! ?️ We're glad we could get your car taken care of without a do-over. ?? Keep driving smoothly! #CustomerService #AutoCare
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?✨ Thank you for the stellar shout-out! We’re thrilled to be your go-to for auto repairs! Your recommendation means the world to us—1,000% appreciated! ? Keep cruising with confidence! #BestInTown #AutoRepairHeroes
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?? Thank you for your kind words! We're thrilled to keep you safely zooming along the road! Quick fixes are our specialty – just call us the Speedy Mechanics! ?️? #AbsoluteAutoRepair #SafeDriving
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We're revving our engines with gratitude! ?? Our friendly and knowledgeable staff is always here to help you hit the road safely. Thanks for the shout-out! Keep those wheels turning! ?️ #AutoRepair #CustomerAppreciation
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Thank you for the fantastic review! ?️ We’re thrilled that Scotty and the team could provide top-notch service for your vehicle. ? We promise to keep the wrenches turning and the smiles rolling! ? #AutoCare #CustomerFirst
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? Thank you for your kind words! We're thrilled to hear our team's knowledge and friendliness made your visits impressive. We're always here to keep your ride in top shape! ? We appreciate your recommendation! #AutoRepair #CustomerLove
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Thanks for trusting us with your car! ?? Our team knows a thorough check-over can make all the difference. We're just here to keep your ride happy and safe! ?✨ #AutoCare #CustomerAppreciation
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We appreciate the love! ❤️ We're thrilled to be your go-to for all things automotive. If your car had a trophy, we’d be on the top shelf! ? Thanks for keeping us in the driver's seat! #AbsoluteAuto #BestServiceEver
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Thanks for the awesome shout-out! ?? We’re here to get you back on the road fast, and if we can explain things while doing it—bonus points! ? Scheduling online is just our way of making life easier for you. See you next time! #AutoCare #SpeedyService
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We're thrilled to hear you had such a positive experience! ?✨ Our team loves helping you navigate the auto jungle. Remember, we're here for your car’s therapy sessions and next ride advice! Thanks for trusting us! #AbsoluteAuto #CarCareExperts
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Thank you for the awesome shout-out! ?✨ At Absolute Auto Repair Center, we always aim for reliability and top-notch quality—kind of like a well-oiled engine! We appreciate your support and look forward to keeping you on the road! #AutoCare #CustomerLove
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Thank you for your awesome review! We always stand by our work—it's our way of keeping the wheels turning smoothly! ?? Your satisfaction is our fuel. Looking forward to your next visit! #AutoCare #QualityService
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?? Quick and efficient service? That's our jam! We're thrilled you were in and out in 30 minutes. Sorry for the hiccup with your invoice email—our inbox can get bumpy too! Thank you for your feedback! ? #CustomerCare #AutoServiceExcellence
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? We're thrilled you had a speedy experience with us! ?? Our team loves turning "uh-ohs" into "all good!" Thanks for trusting us with your wife's car. We're here for all your auto needs! ?? #AbsoluteAutoRepair #CustomerAppreciation
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We’re thrilled to hear you’re enjoying our quality service! ?✨ Our mechanics are like superheroes, but with wrenches instead of capes! Thanks for trusting us with your truck. We'll keep the honesty coming! #AutoCare #FitchburgFamily
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Glad you appreciate our transparency and cost-effective services! We work hard to keep you happy and your car running smoothly. Thanks for the love! ?? #CustomerAppreciation #TransparencyInService
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Thanks for the stellar review! ? We're thrilled to hear you're happy with our service! Our team always goes the extra mile. Your support means the world! ?? #AutoRepair #AboveAndBeyond
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Thanks for the love! Scott and Stephanie are rockstars ? We're thrilled you had an amazing experience with us. Your support means the world to us! #CustomerAppreciation #AutoRepair
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Thanks for the 5-star review! ? Scotty's thrilled to hear your kind words. We aim for top-notch service without breaking the bank! ?? #AutoRepair #CustomerSatisfaction
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Thanks for the 5-star review, Dave! ? We're thrilled to have met your tire needs and to have kept you in the loop. Safe travels ahead! ? #HappyCustomers #QualityService
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Thanks for the 5-star review, Matt! It's great to hear that we could catch and fix that sneaky water pump leak for you. ?? #CustomerAppreciation #AutoRepair
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Thanks for the 5-star review, Bernard! ? Our team is thrilled to hear your positive feedback. We're here to keep your wheels turning smoothly! ? #CustomerAppreciation #AutoRepair
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? Thank you for the great review! We're glad you appreciated our prompt communication and thorough car diagnosis. We're here for all your automotive needs! ?? #CustomerAppreciation #AutoRepair
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Thanks for the 5-star review! ? We're glad our service and honesty hit the mark with you! Looking forward to serving you again. #CustomerSatisfaction #AutoRepair
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Thanks for the 5-star review, Rodney! We're glad you appreciate our thorough work. ?️ We'll always go the extra mile for your car. #CustomerAppreciation #TopRatedService
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Thanks for the 5 stars, Andrew! We're thrilled to have resolved all your car troubles. ?? We appreciate your support and look forward to being of service again. #BestAutoRepair #CustomerSatisfaction
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Thanks for the glowing review, Rebecca! ? We're glad to have earned your trust and look forward to keeping your car in top shape for years to come. #CustomerAppreciation #HonestAutoCare
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? Thanks for your unwavering support, Michael! We're thrilled to be your go-to for keeping your van rolling. Your kind words are what keep us going! #CustomerAppreciation #AutoRepair
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