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Absolute Auto Repair Center - Fitchburg

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(563 Reviews)
85
Write a Review

Score Details

5 stars
90%
4 stars
7%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
85
Net Promoter Score ®

Business Details

About

Why Absolute?

At Absolute Auto Repair Center we do more than just take good care of your car. We understand that you have other things going on in your life besides car problems. That’s why we put you and your needs at the heart of our business. Our ASE Certified Technicians always strive to provide high-quality repair services that Why Absolute?

At Absolute Auto Repair Center we do more than just take good care of your car. We understand that you have other things going on in your life besides car problems. That’s why we put you and your needs at the heart of our business. Our ASE Certified Technicians always strive to provide high-quality repair services that you can trust and afford. We'll get you in & out in a snap and ensure you're comfortable while you wait! ...more

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(978) 342-3100
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
48 Summer St Fitchburg, MA 01420
Get Directions
Absolute Auto Repair Center - Fitchburg's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(563 Reviews)
Write a Review
Recent Reviews
AR
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Audly R.
Fitchburg, MA
2015 Buick Encore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
Absolute Auto was the best experience.
This mechanic shop was so detailed with everything that was need to be done to my vehicle. I was true please with the work they did to my vehicle. I will be going there again to finish some more work need.
MS
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Micheal S.
Lunenburg, MA
2011 Honda Odyssey
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/14/2025
verified customerVerified Customer
8
Courteous and thorough
🙂
Stephanie B. from Absolute Auto Repair Center - Fitchburg responded on 03/27/2025 09:42 AM

Sounds like we did pretty well! If there’s anything we can do to bump that to five stars, let us know!

WG
William G.
Fitchburg, MA
2013 Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Good service
They take the time to look over the car. And fix the problem. Thank you for your service.
Stephanie B. from Absolute Auto Repair Center - Fitchburg responded on 03/27/2025 09:42 AM

We appreciate your positive feedback and are glad to hear you had a great experience with us. Your trust means a lot to our team.

NP
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Nancy P.
Fitchburg, MA
2015 Chevrolet Trax
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
fix water leak
great job
Stephanie B. from Absolute Auto Repair Center - Fitchburg responded on 03/13/2025 07:56 AM

We're glad to hear that our work hit the mark! Your satisfaction means the world to us.

JJ
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Joyce J.
Fitchburg, MA
2005 Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Repeat customer
Scott and his team are the best. It is so hard to find a good mechanic/shop today but Absolute Auto is the best. Have been a customer for some time now and look forward to working with them in the future.
Stephanie B. from Absolute Auto Repair Center - Fitchburg responded on 03/07/2025 08:20 AM

We appreciate your loyalty and are delighted to hear you hold our team in such high regard. Finding a mechanic is like finding a needle in a haystack; we're glad we could help!

AG
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Aaron G.
Fitchburg, MA
2020 Dodge 1500 Classic
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
9
Brakes and rotors
Went to check on a squealing noise coming from my back tires to find out i needed all 4 brake pads and rotors redone. They worked with me to find a timely solution to the issue and it was well within the estimated cost (much appreciated). My new go to garage. Definitely give them a try!
Stephanie B. from Absolute Auto Repair Center - Fitchburg responded on 03/06/2025 12:05 PM

It sounds like we hit the brakes on that squealing noise just in time! We're pleased to have earned a new regular with our service.

Verified Customer
Lunenburg, MA
2010 Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
Great first experience.
I got a lot of work done. They did it well and quickly. They seem to be able to handle anything. It took the time to explain everything to me carefully. I gave a candid opinion about what should be fixed and what shouldn’t be.
Stephanie B. from Absolute Auto Repair Center - Fitchburg responded on 03/06/2025 05:11 AM

We appreciate your detailed feedback and are pleased that you were satisfied with the quality and efficiency of our service. Your trust in our expertise and communication is valued.

RG
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Rich G.
Perry, ME
2013 Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2025
verified customerVerified Customer
10
I always go to Absolute Auto because the mechanics do excellent work. They go the extra mile to fix what needs fixing
I go to Absolute Auto if I want the best repairs at a reasonable price. The mechanics know what they are doing. I know my car is fixed when you drop it off at Absolute Auto.
Stephanie B. from Absolute Auto Repair Center - Fitchburg responded on 03/03/2025 05:29 AM

Your confidence in our team means a lot to us. We appreciate your positive feedback and are glad to hear that you trust us with your repairs. 

SM
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Shelley M.
Fitchburg, MA
2014 Kia Optima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Excellent
Excellent my 1st having work done on my car very professional workers .Can't beat there prices
Stephanie B. from Absolute Auto Repair Center - Fitchburg responded on 02/27/2025 09:49 AM

It’s fantastic to hear we made your first experience a smooth ride! Thank you for your kind words!

TA
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Terry A.
Leominster, MA
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Car issues
My Hyundai Tucson was making front end noise. They checked it all over, needed front brakes and were able to do them and get everything safely done the same day and quickly. Always very friendly there.
Stephanie B. from Absolute Auto Repair Center - Fitchburg responded on 02/27/2025 09:47 AM

Your safety and satisfaction are our top priorities. Thank you for your feedback, we're pleased to hear about your positive experience with our service and team. Your safety and satisfaction are our top priorities.

MD
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Matt D.
Fitchburg, MA
2013 Volkswagen Jetta Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Quality Service
Dropped my VW off the night b/f, by 9AM the next morning, they had diagnosed the issue and contacted me. Very clear in explaining the issue. Authorized the work and when it was finished, I was contacted that it was ready. Can't ask for more than that!!! Recommended
Stephanie B. from Absolute Auto Repair Center - Fitchburg responded on 02/21/2025 08:13 AM

We're glad to hear your VW got the VIP treatment! Quick diagnostics and clear communication are what we aim for—thanks for the recommendation!

KK
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Kevin K.
Littleton, MA
2009 Chevrolet HHR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Absolutely the best around.
They diagnosed every issue I have brought to them. A bit expensive BUT correct on each issue. So I don't mind paying when they are correct.
Stephanie B. from Absolute Auto Repair Center - Fitchburg responded on 02/17/2025 05:13 AM

We are pleased to hear that our accurate diagnostics justify your investment in our services. Thank you for choosing us for your auto repair needs.

MK
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Mike K.
Ashby, MA
2015 Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
9
Up front and thorough
Scott called to explain everything thoroughly about what the diagnostics found, with possible causes and solutions. He recommended a sensible, methodical approach to the repair, and the tech (Mike) was able to complete the work earlier than expected.
Stephanie B. from Absolute Auto Repair Center - Fitchburg responded on 01/31/2025 05:07 AM

We value your feedback on our thorough communication and timely service. Your satisfaction is important to us, and we appreciate your business.

Verified Customer
Fitchburg, MA
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Best Sevice!!
Always friendly, courteous and helpful!!
Stephanie B. from Absolute Auto Repair Center - Fitchburg responded on 01/24/2025 09:53 AM

Your kind words are greatly appreciated, we're pleased to know our team's friendliness shines through. 

SS
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Steve S.
Leominster, MA
2020 Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Fast-Honest-Reliable
Once again the crew at Absolute Auto were great. They completed the work quickly and told me what to look out for. Never pushing me to do anything. Won’t go anywhere else!
Stephanie B. from Absolute Auto Repair Center - Fitchburg responded on 01/24/2025 09:51 AM

We are delighted you found our team efficient and informative. Your loyalty fuels our commitment to service excellence.

Displaying Review 1 - 15 of 563 in total
Offers and Posts
Thanks for the love! We’re not just great at fixing cars, but also at being awesome people! 🚗❤️ Your support means the world to us! #AutoRepair #CustomerAppreciation
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Thanks for the fantastic review! We're thrilled to hear our service was both quick and informative. We aim to keep your wheels turning smoothly! 🚗✨ Your satisfaction fuels our passion! #AutoCare #CustomerFirst
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🎉 We're thrilled to hear that our friendly crew saved the day for you! 🚗🔧 Nothing like a trusty tire patch to keep you rolling. Thanks for choosing us and spreading the love! 💖 #AutoRepair #TireTroublesNoMore
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We feel honored to be your "go-to" pit stop for car repair! 🚗💨 We promise to keep your ride in top shape and your confidence high! Thanks for trusting us with your wheels! 🙌 #AutoCare #AlwaysHereForYou
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Thanks for the awesome review! 🚗💨 We're thrilled to keep things friendly, speedy, and budget-friendly for you! Who knew car repairs could be this enjoyable? 😂 See you next time! #AutoCare #AffordableFixes
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Thanks for the stellar review! 🚗✨ We're all about quick service and thorough checks—because your car deserves the VIP treatment! Next time, we’ll roll out the red carpet! 😉 #AutoCare #QuickService
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We're revved up to hear you had a fantastic experience at Absolute Auto! 🚗💨 Big thanks to Scott and Stephanie for bringing their A-game! Your trust means the world to us—after all, we can't fix your car without a smile! 😄 #AutoCare #FiveStarService
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🔋 We're thrilled to hear you got back on the road quickly! 🚗 Our team is always charged up to provide excellent service. Thanks for choosing Absolute Auto Repair Center! We’ll keep your ride buzzing. ⚡️ #AutoRepair #QuickService
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🚗💨 We're thrilled to hear that our team's honesty and speedy service impressed you! Saving you from unnecessary brake drama is what we do best! Thanks for the high recommendation! Come back anytime for more auto TLC! 🙌🔧 #AutoCare #HonestService
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We strive to be your car's best friend! ?️ Thanks for trusting us to take good care of you and your vehicle. We're always here to ensure you hit the road safely! ?? #AutoCare #HappyCustomers
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Thanks for the love! ?? We're thrilled to hear you appreciated our thorough investigation—it's like detective work, just with more wrenches! We can’t wait to help you with your car in the future! #AbsoluteAutoRepair #WeGotYouCovered
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?? Thank you for the stellar review! We're thrilled to hear our team delivered excellent customer service and attention to detail. It's how we roll! If you need more car care, we're just a pit stop away! #AbsoluteAutoRepair #CustomerCare
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?? Quick appointments and honest recommendations? Sounds like a car lover's dream! We're thrilled you experienced our excellent service. Thanks for trusting us with your ride! We’re here to keep you on the road! ? #AutoCare #CustomerAppreciation
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Thank you for the kind words! We aim to keep you rolling smoothly and always with a smile. Remember, your satisfaction fuels our engines! ?? #AbsoluteAutoCare #CustomerAppreciation
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Thank you for the fantastic shoutout! ?✨ We strive for excellence, and it seems we hit the mark! Your ride is our pride, and we’ll keep it running smoothly. Remember, we’re just a pit stop away! #AutoCare #FiveStarService
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We're feeling the love! ? Thanks for recognizing Scott and Stephanie's professional charm. Our team is dedicated to keeping your rides running smoothly and your smiles wide! ?✨ #AutoCareMagic #FiveStarService
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Thanks for the awesome review! We're all about keeping our repairs as clear as your windshield! ?? Glad you appreciated our transparency and quality work. Come back anytime for more car magic! ✨ #AutoCare #TransparentRepairs
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Thanks for rolling into Absolute Auto Repair Center, even if it was on a time-warped schedule! ?️ We're glad we could get your car taken care of without a do-over. ?? Keep driving smoothly! #CustomerService #AutoCare
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?✨ Thank you for the stellar shout-out! We’re thrilled to be your go-to for auto repairs! Your recommendation means the world to us—1,000% appreciated! ? Keep cruising with confidence! #BestInTown #AutoRepairHeroes
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?? Thank you for your kind words! We're thrilled to keep you safely zooming along the road! Quick fixes are our specialty – just call us the Speedy Mechanics! ?️? #AbsoluteAutoRepair #SafeDriving
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We're revving our engines with gratitude! ?? Our friendly and knowledgeable staff is always here to help you hit the road safely. Thanks for the shout-out! Keep those wheels turning! ?️ #AutoRepair #CustomerAppreciation
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Thank you for the fantastic review! ?️ We’re thrilled that Scotty and the team could provide top-notch service for your vehicle. ? We promise to keep the wrenches turning and the smiles rolling! ? #AutoCare #CustomerFirst
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? Thank you for your kind words! We're thrilled to hear our team's knowledge and friendliness made your visits impressive. We're always here to keep your ride in top shape! ? We appreciate your recommendation! #AutoRepair #CustomerLove
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Thanks for trusting us with your car! ?? Our team knows a thorough check-over can make all the difference. We're just here to keep your ride happy and safe! ?✨ #AutoCare #CustomerAppreciation
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We appreciate the love! ❤️ We're thrilled to be your go-to for all things automotive. If your car had a trophy, we’d be on the top shelf! ? Thanks for keeping us in the driver's seat! #AbsoluteAuto #BestServiceEver
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Thanks for the awesome shout-out! ?? We’re here to get you back on the road fast, and if we can explain things while doing it—bonus points! ? Scheduling online is just our way of making life easier for you. See you next time! #AutoCare #SpeedyService
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We're thrilled to hear you had such a positive experience! ?✨ Our team loves helping you navigate the auto jungle. Remember, we're here for your car’s therapy sessions and next ride advice! Thanks for trusting us! #AbsoluteAuto #CarCareExperts
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Thank you for the awesome shout-out! ?✨ At Absolute Auto Repair Center, we always aim for reliability and top-notch quality—kind of like a well-oiled engine! We appreciate your support and look forward to keeping you on the road! #AutoCare #CustomerLove
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Thank you for your awesome review! We always stand by our work—it's our way of keeping the wheels turning smoothly! ?? Your satisfaction is our fuel. Looking forward to your next visit! #AutoCare #QualityService
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?? Quick and efficient service? That's our jam! We're thrilled you were in and out in 30 minutes. Sorry for the hiccup with your invoice email—our inbox can get bumpy too! Thank you for your feedback! ? #CustomerCare #AutoServiceExcellence
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? We're thrilled you had a speedy experience with us! ?? Our team loves turning "uh-ohs" into "all good!" Thanks for trusting us with your wife's car. We're here for all your auto needs! ?? #AbsoluteAutoRepair #CustomerAppreciation
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We’re thrilled to hear you’re enjoying our quality service! ?✨ Our mechanics are like superheroes, but with wrenches instead of capes! Thanks for trusting us with your truck. We'll keep the honesty coming! #AutoCare #FitchburgFamily
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Glad you appreciate our transparency and cost-effective services! We work hard to keep you happy and your car running smoothly. Thanks for the love! ?? #CustomerAppreciation #TransparencyInService
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Thanks for the stellar review! ? We're thrilled to hear you're happy with our service! Our team always goes the extra mile. Your support means the world! ?? #AutoRepair #AboveAndBeyond
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Thanks for the love! Scott and Stephanie are rockstars ? We're thrilled you had an amazing experience with us. Your support means the world to us! #CustomerAppreciation #AutoRepair
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Thanks for the 5-star review! ? Scotty's thrilled to hear your kind words. We aim for top-notch service without breaking the bank! ?? #AutoRepair #CustomerSatisfaction
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Thanks for the 5-star review, Dave! ? We're thrilled to have met your tire needs and to have kept you in the loop. Safe travels ahead! ? #HappyCustomers #QualityService
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Thanks for the 5-star review, Matt! It's great to hear that we could catch and fix that sneaky water pump leak for you. ?? #CustomerAppreciation #AutoRepair
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Thanks for the 5-star review, Bernard! ? Our team is thrilled to hear your positive feedback. We're here to keep your wheels turning smoothly! ? #CustomerAppreciation #AutoRepair
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? Thank you for the great review! We're glad you appreciated our prompt communication and thorough car diagnosis. We're here for all your automotive needs! ?? #CustomerAppreciation #AutoRepair
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Thanks for the 5-star review! ? We're glad our service and honesty hit the mark with you! Looking forward to serving you again. #CustomerSatisfaction #AutoRepair
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Thanks for the 5-star review, Rodney! We're glad you appreciate our thorough work. ?️ We'll always go the extra mile for your car. #CustomerAppreciation #TopRatedService
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Thanks for the 5 stars, Andrew! We're thrilled to have resolved all your car troubles. ?? We appreciate your support and look forward to being of service again. #BestAutoRepair #CustomerSatisfaction
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Thanks for the glowing review, Rebecca! ? We're glad to have earned your trust and look forward to keeping your car in top shape for years to come. #CustomerAppreciation #HonestAutoCare
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? Thanks for your unwavering support, Michael! We're thrilled to be your go-to for keeping your van rolling. Your kind words are what keep us going! #CustomerAppreciation #AutoRepair
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