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Accelerate Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,142 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

We are an automotive shop serving the Douglasville, GA area. If you are looking for a mechanic, we want to cover all of your auto repair and car maintenance needs. From engine replacements, diesel repairs, brake jobs or a simple oil change we will take care of you. Standard 12 month, 12,000 mile warranty on general auto repair performed We are an automotive shop serving the Douglasville, GA area. If you are looking for a mechanic, we want to cover all of your auto repair and car maintenance needs. From engine replacements, diesel repairs, brake jobs or a simple oil change we will take care of you. Standard 12 month, 12,000 mile warranty on general auto repair performed by certified technicians. Call us today to get an estimate! ...more

Categories
Auto Maintenance, Oil Change, Auto Repair
Contact
(678) 401-8893

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2953 Hwy 5 Douglasville, GA 30135
Accelerate Automotive 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,142 Reviews)

EB
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Emma B.
Douglasville, GA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/12/2025
verified customerVerified Customer
9
Good info
Upon request
Accelerate A. from Accelerate Automotive responded on 02/12/2025 07:08 AM

Thank you Emma for choosing Accelerate Automotive!

Accelerate A. from Accelerate Automotive responded on 02/13/2025 04:46 AM

Thank you Emma for letting us diagnosis your truck!


KM
Kimbery M.
Georgia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
Category: Service
Kimbery said they have good service.
Recommended
Accelerate A. from Accelerate Automotive responded on 02/12/2025 07:07 AM

Thank you Kimberly for choosing Accelerate Automotive!


CS
Christina S.
Georgia
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/07/2025
verified customerVerified Customer
Category: Service
Christina said the technicians were very nice, however, they wouldn't do the requested service on the gas tank and line without doing what they recommended all at the same time. She was not financially in position to have it all done and simply had to settle for nothing being done. She wishes that the gas tank and line had been cleaned out.
Recommended
Accelerate A. from Accelerate Automotive responded on 02/11/2025 07:02 AM

Christina, thank you for choosing Accelerate Automotive. Unfortunately, since the car had contamined fuel we didn't want to give the impression that simply cleaning the tank and lines would make it run. We sincerely apologize that your interaction with us did not meet your expectations, and we will do better to provide a more thorough explanation of the circumstances in the future.


RA
Russell A.
Douglasville, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
Category: Service
Russell said they were straightforward, he didn't feel they were gouging him and he likes them. He was satisfied.
Recommended
Accelerate A. from Accelerate Automotive responded on 02/07/2025 05:55 AM

Our company puts customer satisfaction as a top priority and we make it a goal of ours to ensure every customer is well informed and receives complete honesty. We look forward to serving you again! Thank you for choosing Accelerate Automotive!


HB
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Harry B.
Douglasville, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
++++++++++
+++++++++++

KT
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Kelly T.
Douglasville, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Accelerate is the best
Accelerate always provides top notch service.
Accelerate A. from Accelerate Automotive responded on 01/24/2025 05:52 AM

Thank you Kelly for choosing Accelerate Automotive!


EH
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Ed H.
Villa Rica, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Always knowledgeable, courteous and fair.
Been taking my cars there for service for 9 years now. They always do a good job and are very fair with their prices. Would recommend to anyone.
Accelerate A. from Accelerate Automotive responded on 01/24/2025 05:52 AM

Thank you Ed for choosing Accelerate Automotive!


DW
Darren W.
Georgia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
Category: Service
Darren said everything was clear, communication was good, vehicle is fixed and running. He said he has taken multiple vehicles there and the price is great.
Recommended
Accelerate A. from Accelerate Automotive responded on 01/29/2025 06:30 AM

Thank you Darren for lettiing us repair your vehicles!


P.
Paul ..
Douglasville, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
10
Inspection
I only use Accelerate Automotive due to how professional they are and the great work they do. I’ve never taken my car to the dealership.
Accelerate A. from Accelerate Automotive responded on 01/21/2025 08:25 AM

Thank you Paul for choosing Accelerate Automotive!


CB
Charles B.
Georgia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2025
verified customerVerified Customer
Category: Service
Charles said attention to detail, their communication as to what the issues were and how they were going to fix it, and the actual work they did to fix the issue.
Recommended
Accelerate A. from Accelerate Automotive responded on 01/22/2025 04:38 AM

Thank you Charles for letting us repair your Toyota! We do our best to communicate with everyone.


CM
Carolyn M.
Georgia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2025
verified customerVerified Customer
Category: Service
Carolyn said they do a great job every time and are very thorough.
Recommended
Accelerate A. from Accelerate Automotive responded on 01/09/2025 01:10 PM

Thank you Carolyn for letting us repair your car!


ZT
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Zelford T.
Douglasville, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2024
verified customerVerified Customer
10
Good service.
Good service. professional at all times. Prices are reasonable.
Accelerate A. from Accelerate Automotive responded on 12/23/2024 05:47 AM

Thank you for choosing Accelerate Automotive! 

Accelerate A. from Accelerate Automotive responded on 12/23/2024 06:58 AM

Thank you for choosing Accelerate Automotive!


BF
Bailey F.
Georgia
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/18/2024
verified customerVerified Customer
Category: Service
Bailey said it was super expensive, hard to get in touch with them and hard to get information on the phone.
Not Recommended
Accelerate A. from Accelerate Automotive responded on 12/19/2024 12:38 PM

We are sorry you feel that way but we have no control of your warranty with Carmax not covering repairs. We did what we could but with out records they will not cover it. We did get in touch with you to get the records but you never sent them. 


LS
Lynda S.
Douglasville, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2024
verified customerVerified Customer
Category: Service
Lynda said they are always professional, they have good customer service, they keep her updated and are pleasant to work with.
Recommended
Accelerate A. from Accelerate Automotive responded on 12/10/2024 12:58 PM

Thank you Linda for choosing Accelerate Automotive!


MC
Michael C.
Douglasville, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2024
verified customerVerified Customer
Category: Service
Michael said they are honest and they're good people. This is the only place he'll go.
Recommended
Accelerate A. from Accelerate Automotive responded on 12/10/2024 05:42 AM

Thank you for cheering Accelerate Automotive! 

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