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Accelerate Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,148 Reviews)
96
Write a Review
Schedule Appointment

Score Details

5 stars
90%
4 stars
7%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

We are an automotive shop serving the Douglasville, GA area. If you are looking for a mechanic, we want to cover all of your auto repair and car maintenance needs. From engine replacements, diesel repairs, brake jobs or a simple oil change we will take care of you. Standard 12 month, 12,000 mile warranty on general auto repair performed We are an automotive shop serving the Douglasville, GA area. If you are looking for a mechanic, we want to cover all of your auto repair and car maintenance needs. From engine replacements, diesel repairs, brake jobs or a simple oil change we will take care of you. Standard 12 month, 12,000 mile warranty on general auto repair performed by certified technicians. Call us today to get an estimate! ...more

Categories
Auto Maintenance, Oil Change, Auto Repair
Contact
(678) 401-8893
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2953 Hwy 5 Douglasville, GA 30135
Get Directions
Accelerate Automotive 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,148 Reviews)
Write a Review
Recent Reviews
MC
Michalea C.
Douglasville, GA
Mazda CX-7
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
Category: Service
Michalea said they always do a good job and keep her informed along the way.
Recommended
Accelerate A. from Accelerate Automotive responded on 03/26/2025 01:32 PM

Thank you Michalea for choosing Accelerate Automotive!

RH
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Rick H.
Douglasville, GA
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Check engine light, tire rotation, oil change.
Accelerate automotive has always taken great care of my vehicles. I am never disappointed when I pick up my truck or car after service.
Accelerate A. from Accelerate Automotive responded on 03/24/2025 05:47 AM

Thank you Rick for choosing Accelerate Automotive!

JH
Joy H.
Georgia
Mitsubishi Outlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
Category: Service
Spoke with Joy's son Joshua. He said they got the work done quickly, and it didn't cost him an arm and a leg.
Recommended
Accelerate A. from Accelerate Automotive responded on 03/17/2025 06:31 AM

Our company puts customer satisfaction as a top priority and we make it a goal of ours to ensure every customer is well informed and receives complete honesty. We look forward to serving you again! Thank you for choosing Accelerate Automotive!

PS
Priscilla S.
Georgia
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
Category: Service
Priscilla said they are always very pleasant and they explain everything they are going to do to her vehicle.
Recommended
Accelerate A. from Accelerate Automotive responded on 03/07/2025 07:25 AM

Thank you Priscilla for bringing your car to us to repair!

AK
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Alexis K.
BMW 530i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Repair of my BMW
Accelerate Automotive is a very professional and efficient car repair service. They were in constant communication, they addressed my concerns and repaired my vehicle. It’s difficult to find reliable and reasonable shops to work on foreign cars, and they did a great job! I will definitely return and recommend them to others. Thank you, AA!
Accelerate A. from Accelerate Automotive responded on 02/27/2025 08:35 AM

We are incredibly grateful that you took the time to leave us this review. Our company puts customer satisfaction as a top priority and we make it a goal of ours to ensure every customer is well informed and receives complete honesty. We look forward to serving you again! Thank you Alexis for choosing Accelerate Automotive!

BD
Ben D.
Georgia
Honda Civic Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
Category: Service
Ben said they took good care of him and allowed him to leave his vehicle there until Triple A could pick it up.
Recommended
Accelerate A. from Accelerate Automotive responded on 02/25/2025 06:06 AM

Our company puts customer satisfaction as a top priority. We look forward to serving you again! Thank you Ben for choosing Accelerate Automotive!

EB
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Emma B.
Douglasville, GA
Chevrolet Silverado 1500
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/12/2025
verified customerVerified Customer
9
Good info
Upon request
Accelerate A. from Accelerate Automotive responded on 02/12/2025 07:08 AM

Thank you Emma for choosing Accelerate Automotive!

Accelerate A. from Accelerate Automotive responded on 02/13/2025 04:46 AM

Thank you Emma for letting us diagnosis your truck!

KM
Kimbery M.
Georgia
Kia Telluride
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
Category: Service
Kimbery said they have good service.
Recommended
Accelerate A. from Accelerate Automotive responded on 02/12/2025 07:07 AM

Thank you Kimberly for choosing Accelerate Automotive!

CS
Christina S.
Georgia
Dodge Grand Caravan
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/07/2025
verified customerVerified Customer
Category: Service
Christina said the technicians were very nice, however, they wouldn't do the requested service on the gas tank and line without doing what they recommended all at the same time. She was not financially in position to have it all done and simply had to settle for nothing being done. She wishes that the gas tank and line had been cleaned out.
Recommended
Accelerate A. from Accelerate Automotive responded on 02/11/2025 07:02 AM

Christina, thank you for choosing Accelerate Automotive. Unfortunately, since the car had contamined fuel we didn't want to give the impression that simply cleaning the tank and lines would make it run. We sincerely apologize that your interaction with us did not meet your expectations, and we will do better to provide a more thorough explanation of the circumstances in the future.

RA
Russell A.
Douglasville, GA
Kia Sorento
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
Category: Service
Russell said they were straightforward, he didn't feel they were gouging him and he likes them. He was satisfied.
Recommended
Accelerate A. from Accelerate Automotive responded on 02/07/2025 05:55 AM

Our company puts customer satisfaction as a top priority and we make it a goal of ours to ensure every customer is well informed and receives complete honesty. We look forward to serving you again! Thank you for choosing Accelerate Automotive!

HB
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Harry B.
Douglasville, GA
Volvo XC70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
++++++++++
+++++++++++
KT
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Kelly T.
Douglasville, GA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Accelerate is the best
Accelerate always provides top notch service.
Accelerate A. from Accelerate Automotive responded on 01/24/2025 05:52 AM

Thank you Kelly for choosing Accelerate Automotive!

EH
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Ed H.
Villa Rica, GA
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Always knowledgeable, courteous and fair.
Been taking my cars there for service for 9 years now. They always do a good job and are very fair with their prices. Would recommend to anyone.
Accelerate A. from Accelerate Automotive responded on 01/24/2025 05:52 AM

Thank you Ed for choosing Accelerate Automotive!

DW
Darren W.
Georgia
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
Category: Service
Darren said everything was clear, communication was good, vehicle is fixed and running. He said he has taken multiple vehicles there and the price is great.
Recommended
Accelerate A. from Accelerate Automotive responded on 01/29/2025 06:30 AM

Thank you Darren for lettiing us repair your vehicles!

P.
Paul ..
Douglasville, GA
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
10
Inspection
I only use Accelerate Automotive due to how professional they are and the great work they do. I’ve never taken my car to the dealership.
Accelerate A. from Accelerate Automotive responded on 01/21/2025 08:25 AM

Thank you Paul for choosing Accelerate Automotive!

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