Business Solutions
English Español
SureCritic / Auto Maintenance / Accelerate Automotive
business image

Accelerate Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,155 Reviews)
96
Write a Review
Schedule Appointment

Score Details

5 stars
90%
4 stars
7%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

We are an automotive shop serving the Douglasville, GA area. If you are looking for a mechanic, we want to cover all of your auto repair and car maintenance needs. From engine replacements, diesel repairs, brake jobs or a simple oil change we will take care of you. Standard 12 month, 12,000 mile warranty on general auto repair performed We are an automotive shop serving the Douglasville, GA area. If you are looking for a mechanic, we want to cover all of your auto repair and car maintenance needs. From engine replacements, diesel repairs, brake jobs or a simple oil change we will take care of you. Standard 12 month, 12,000 mile warranty on general auto repair performed by certified technicians. Call us today to get an estimate! ...more

Categories
Auto Maintenance, Oil Change, Auto Repair
Contact
(678) 401-8893
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2953 Hwy 5 Douglasville, GA 30135
Get Directions
Accelerate Automotive 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,155 Reviews)
Write a Review
Recent Reviews
HB
gravatar
Harry B.
Douglasville, GA
Volvo XC70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
++++++++
++++++++++++
Accelerate A. from Accelerate Automotive responded on 04/11/2025 04:41 AM

Thank You!

KW
gravatar
Kimberly W.
Kia Cadenza
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Excellent All Around
The drop-off was seamless. The young lady at the desk was friendly and shared info about the process. The mechanic called me back that day with a diagnosis. The part was on back order, however they were able to get it soon and have me back on the road. I am completely satisfied with the service I received.
Accelerate A. from Accelerate Automotive responded on 04/09/2025 01:55 PM

We are incredibly grateful that you took the time to leave us this review. Our company puts customer satisfaction as a top priority and we make it a goal of ours to ensure every customer is well informed and receives complete honesty. We look forward to serving you again! Thank you Kimberly for choosing Accelerate Automotive!

PS
Pamela S.
Georgia
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
Category: Service
Pamela said they are thorough, honest, and rather quick. She is very pleased with the service. She trusts them with her family.
Recommended
Accelerate A. from Accelerate Automotive responded on 04/09/2025 01:55 PM

We are incredibly grateful that you took the time to leave us this review. Our company puts customer satisfaction as a top priority and we make it a goal of ours to ensure every customer is well informed and receives complete honesty. We look forward to serving you again! Thank you Pamela for choosing Accelerate Automotive!

SF
Steve F.
Powder Springs, GA
Chevrolet TrailBlazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
Category: Service
Spoke to Denise. She said they are great to work with and they do a great job.
Recommended
Accelerate A. from Accelerate Automotive responded on 04/09/2025 01:54 PM

Thank you Steve for choosing Accelerate Automotive!

P.
Paul ..
Douglasville, GA
INFINITI QX50
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Very professional
I would never go anywhere else besides Accelerate Automotive. They’re very professional.
Accelerate A. from Accelerate Automotive responded on 04/04/2025 07:48 AM

Thank you Paul for trusting us with all your cars!

HW
gravatar
Holly W.
Douglasville, GA
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
I have cool air again!!!!!
The air conditioner stopped working in my 19 yr. old van, and the forecast is saying 90 degree temps are headed our way. Accelerate found the problem and fixed it just in time … thanks Accelerate !!!
Accelerate A. from Accelerate Automotive responded on 04/04/2025 05:32 AM

Thank you Holly for your long time trust in us!

Accelerate A. from Accelerate Automotive responded on 04/04/2025 05:33 AM

We are incredibly grateful that you took the time to leave us this review. Our company puts customer satisfaction as a top priority and we make it a goal of ours to ensure every customer is well informed and receives complete honesty. We look forward to serving you again! Thank you Holly for choosing Accelerate Automotive!

RD
Rashawd D.
Georgia
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
Category: Service
Rashawd said they were very prompt and communicated well.
Recommended
Accelerate A. from Accelerate Automotive responded on 04/07/2025 01:56 PM

Our company puts customer satisfaction as a top priority. We look forward to serving you again! Thank you Rashawd for choosing Accelerate Automotive!

MC
Michalea C.
Douglasville, GA
Mazda CX-7
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
Category: Service
Michalea said they always do a good job and keep her informed along the way.
Recommended
Accelerate A. from Accelerate Automotive responded on 03/26/2025 01:32 PM

Thank you Michalea for choosing Accelerate Automotive!

RH
gravatar
Rick H.
Douglasville, GA
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Check engine light, tire rotation, oil change.
Accelerate automotive has always taken great care of my vehicles. I am never disappointed when I pick up my truck or car after service.
Accelerate A. from Accelerate Automotive responded on 03/24/2025 05:47 AM

Thank you Rick for choosing Accelerate Automotive!

JH
Joy H.
Georgia
Mitsubishi Outlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
Category: Service
Spoke with Joy's son Joshua. He said they got the work done quickly, and it didn't cost him an arm and a leg.
Recommended
Accelerate A. from Accelerate Automotive responded on 03/17/2025 06:31 AM

Our company puts customer satisfaction as a top priority and we make it a goal of ours to ensure every customer is well informed and receives complete honesty. We look forward to serving you again! Thank you for choosing Accelerate Automotive!

PS
Priscilla S.
Georgia
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
Category: Service
Priscilla said they are always very pleasant and they explain everything they are going to do to her vehicle.
Recommended
Accelerate A. from Accelerate Automotive responded on 03/07/2025 07:25 AM

Thank you Priscilla for bringing your car to us to repair!

AK
gravatar
Alexis K.
BMW 530i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Repair of my BMW
Accelerate Automotive is a very professional and efficient car repair service. They were in constant communication, they addressed my concerns and repaired my vehicle. It’s difficult to find reliable and reasonable shops to work on foreign cars, and they did a great job! I will definitely return and recommend them to others. Thank you, AA!
Accelerate A. from Accelerate Automotive responded on 02/27/2025 08:35 AM

We are incredibly grateful that you took the time to leave us this review. Our company puts customer satisfaction as a top priority and we make it a goal of ours to ensure every customer is well informed and receives complete honesty. We look forward to serving you again! Thank you Alexis for choosing Accelerate Automotive!

BD
Ben D.
Georgia
Honda Civic Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
Category: Service
Ben said they took good care of him and allowed him to leave his vehicle there until Triple A could pick it up.
Recommended
Accelerate A. from Accelerate Automotive responded on 02/25/2025 06:06 AM

Our company puts customer satisfaction as a top priority. We look forward to serving you again! Thank you Ben for choosing Accelerate Automotive!

EB
gravatar
Emma B.
Douglasville, GA
Chevrolet Silverado 1500
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/12/2025
verified customerVerified Customer
9
Good info
Upon request
Accelerate A. from Accelerate Automotive responded on 02/12/2025 07:08 AM

Thank you Emma for choosing Accelerate Automotive!

Accelerate A. from Accelerate Automotive responded on 02/13/2025 04:46 AM

Thank you Emma for letting us diagnosis your truck!

KM
Kimbery M.
Georgia
Kia Telluride
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
Category: Service
Kimbery said they have good service.
Recommended
Accelerate A. from Accelerate Automotive responded on 02/12/2025 07:07 AM

Thank you Kimberly for choosing Accelerate Automotive!

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.