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Carl's Advanced Automotive & Truck Repair Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(503 Reviews)
90
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
90
Net Promoter Score ®

Business Details

About

We are a full-service mechanical shop. Our services include everything from oil changes, to engine work, to tire sales. We offer complete import & domestic auto & light truck repair & service. We offer take - home service (3 mile radius), free loaner vehicles (conditions apply), and our own Insiders Car Care Club for saving on routine We are a full-service mechanical shop. Our services include everything from oil changes, to engine work, to tire sales. We offer complete import & domestic auto & light truck repair & service. We offer take - home service (3 mile radius), free loaner vehicles (conditions apply), and our own Insiders Car Care Club for saving on routine maintenance.
Started by Tim Baldauf and Kerby Zimmerman, we have been serving the community for 30 years. Our Technicians are ASE Certified & trained in the use of the latest automotive service equipment. We offer a 6 month 0% outside financing & free Wi-Fi in our waiting room. Our 150% Money Back Guarantee backs up our commitment to customer satisfaction!
...more

Categories
Repair Shop, Auto Repair, Car Maintenance
Contact
(518) 765-2078

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
closed
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
14 Drywall Ln Voorheesville, NY 12186
Carl's Advanced Automotive & Truck Repair Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(503 Reviews)

TP
Tim P.
New York
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2022
verified customerVerified Customer
Category: Service
Tim said they remembered his name, they were friendly, big smiles, and they were easy to deal with. He already recommended the business.
Recommended

WS
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Walter S.
Voorheesville, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2022
10
Oil change
Excellent work done in a timely manner most of all they pointed out to a safety issue with my windshield that I didn't realize that it needed to be attended to. That's what I like about car Advance Automotive there are always looking out for your safety so I don't have unexpected breakdowns

Verified Customer
Feura Bush, NY
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/24/2022
verified customerVerified Customer
9
Review
As a longtime customer, I continue to be impressed with their skills, customer service and the overall good feel when going there. It is apparent they care to make the customer happy. Hardworking and dedicated.
Suggestion would be to lay something down over cloth floor mats in winter months so that there isn’t dirt/footprints remaining after working on the car. Previous management used to take cars when finished over to the car wash and the customer would show up to collect a newly washed car which was an extra bonus. But you all are great- I wouldn’t take my car anywhere else!

AB
Allan B.
Medusa, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2022
verified customerVerified Customer
10
Truck repair
Even though we went way over the estimate, the work still has to be done. I understand the struggle with manifold bolts. I was shocked that I needed a new starter. That is the second starter since I had this truck. So far everything looks good with the truck. I will go back.

LK
Lisa K.
New York
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2022
verified customerVerified Customer
Category: Service
Lisa said they were awesome, very friendly, very thorough. She likes that they send email and pictures of the vehicle problems, and they are great people.
Recommended

BB
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Bob B.
Delmar, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2022
verified customerVerified Customer
10
Excellent service
We were kept informed of the work done and cost at every point of the process.

AS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2022
verified customerVerified Customer
10
Oil change
Simple oil change, but alway prompt , courteous and with a complete car service update

MD
Mike D.
Delmar, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2022
verified customerVerified Customer
Category: Service
Mike said they were wonderful.
Recommended

MD
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Michael D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2022
verified customerVerified Customer
10
Impromptu Tire Repair
I first stopped by a local NAPA Auto Parts store, and asked if they knew anyone in the area who may be willing to repair my flat tire, which needed a "patch" due to a small puncture. They recommended Carl's Advanced Automotive & Truck Repair Center. Literally located just around the corner, I then stopped in to make sure if they even did this kind of work. They took me straight away, and before I knew it the job was done. I was really impressed with the speed of service I experienced, and also with the price. Only $20 for everything. For someone riding around with a mini spare two days beforehand, my car was now much safer to drive!

PS
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Peter S.
Voorheesville, NY
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2022
verified customerVerified Customer
10
Efficient, reasonably priced-service and extremely kind/helpful staff
Victoria and her staff continue to provide top quality service at a reasonable cost. We're so glad they're our neighborhood shop; we couldn't ask for better!

MB
Matt B.
New York
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2022
verified customerVerified Customer
Category: Service
Matt said they were friendly, they were easy to deal with, and their prices were fair.
Recommended

GD
gravatar
Gary D.
Voorheesville, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2022
verified customerVerified Customer
10
Great people, great service.
I've been a customer for many years, even before the new. Just had snow tires mounted and balanced, alignment and a oil change. Dropped the truck off before work and picked it up after work ready to go. Very convenient.

Verified Customer
Altamont, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2022
verified customerVerified Customer
8
Good experience
Victoria and staff are very knowledgeable and pleasant to deal with.

RS
Rosemarie S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2022
verified customerVerified Customer
10
Excellent First Visit!
New customer, I will be coming back!

CL
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Cathryn L.
Albany, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2022
verified customerVerified Customer
10
Always excellent service
Easy to get appointments when needed. Work is excellent. Very respectful of your time.

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