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AJ USA Inc

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(374 Reviews)
87
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
87
Net Promoter Score ®

Business Details

About

We are San Diego’s premier auto repair center. We have been serving San Diego since 1976 in our full service, state-of-the-art facility. As a family operated business we take pride in our commitment to our customers. It’s our commitment to quality, on time delivery and customer service that truly sets us apart. We are conveniently We are San Diego’s premier auto repair center. We have been serving San Diego since 1976 in our full service, state-of-the-art facility. As a family operated business we take pride in our commitment to our customers. It’s our commitment to quality, on time delivery and customer service that truly sets us apart. We are conveniently located in Sorrento Mesa on the corner of Mira Mesa Blvd and Flanders Drive just 2 miles East of the 805 freeway and 4 miles West of the 15 freeway. Schedule an appointment today to let our in-house experts assist you in keeping your vehicle in pristine condition. ...more

Categories
Auto Repair, Oil Change, Hybrid Service
Contact
(858) 452-8900

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
6620 Mira Mesa Blvd San Diego, CA 92121-4300
AJ USA Inc's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(374 Reviews)

Verified Customer
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Oil change
Very reliable, on time, clean place. I keep going back for oil change.

Verified Customer
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Scott is the best!
Extremely helpful staff and great service team led by Scott. He helped me with an alignment and my car is driving great again.

LL
LAURI L.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Excellent customer service
From the moment I walked in, I was greeted by with smiles and offers of help. Scott checked me in, asked all the right questions about my car, and got my service started quickly. He called to explain what they found, and let me tell him what I wanted done. The service was great and I got my car back a few hours later. I will definitely return for my next service requirement.

Verified Customer
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Excellent Service!
Thank you for providing excellent service. … as always!
I appreciate it when your team discovers that my vehicle needs unexpected service, and I’m informed about it.
You all do an outstanding job of servicing my vehicle.
Thank you for helping to keep me safe on the road!

KG
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KATHY G.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Fantastic!
Easy to make an appointment. Friendly and great customer service!

MH
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MIKE H.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Always and friendly and professional.
No complaints. Service was good and timely.

JO
Jaime O.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
Category: Service
Jaime said the workmanship was excellent and they were very happy.
Recommended

Verified Customer
La Jolla, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
10
Timing System Repairs
Scott was very clear in explaining what was wrong with the car and what repairs would be needed in a way that was easy to understand, as well as being extremely welcoming and friendly throughout!

MN
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MIKE N.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
10
Great customer service.
I have taken all of my cars to AJ USA for the past 15 years and always had great service. They explain everything very clearly, do excellent work and I’ve never had to take a car back due to shoddy work. They do it right the first time.

BW
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BRYAN W.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Excellent service
I recently had my 1995 Corvette repaired at AJ ISA and I couldn’t be happier. It’s great to find honest and efficient people to take care of your cars. Thank you to Scott and the rest of the team. I’m very impressed.

Verified Customer
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Excellent service and care
I have used AJ USA to repair another car in the pass after a collision damage and was completely satisfied with their work. So this time, I had been told by a dealer that there was potential oil leak and recommended an expensive repair. Asked AJ USA to look at it for a second opinion. Scott was excellent. Investigation into the possible leak was extensive. Bottom line, while they could repair it, the leak was not substantial enough right now other than to monitor it. I appreciate the frank and candor of the opinion.

Verified Customer
Vista, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2025
verified customerVerified Customer
10
Scott and crew ROCK!
Just an oil change, but great deal and quick service.

KW
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KAY W.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2025
verified customerVerified Customer
10
Car Care service and Custmer Service
Great customer service and Scott always explains things thoroughly on my car before work is started. Very appreciative on the person who bought me a meal because I was waiting so long for service on my car that he was concerned about my diabetes health that I needed. And I was really surprised and I am so grateful.. great customer service all the employees are very caring employees I was able to feel comfortable while waiting for my car service. I feel like you should get a small TV in your waiting room area so that customers can watch TV while they wait maybe someday.. I am very grateful for the quick service and concern about my safety issues for getting things done on my car that needed to be done. Thank you guys.

FM
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FREIDA M.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2025
verified customerVerified Customer
10
Excellent auto care
I've been bringing my porsche to AJ USA for twenty plus years. I'm always in awe of the Wonderful service I receive.
I can never express my gratitude and appreciation for the exceptional auto maintenance provided by Jeff (Technician) and Scott (Svr. Mgr) who always welcomes me with a warm smile.
They truly make an effort to answer questions and listen to your concerns while always making you feel your business is appreciated and
I've certainly felt that with each and every visit.
Once again, the entire AJ USA family continues to set themselves far above the rest and I can't thank you enough for the excellent auto care you've provided over the years.

Warm regards,
FM

AM
AMY M.
San Diego, CA
Mazda 3
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/26/2024
verified customerVerified Customer
5
Scott was great, however, the cashier was not very nice.
Scott was terrific and explained things in a way that I could understand. However, the girl that took my payment, had a real attitude, she made me feel like I was bothering her.
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