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AJ USA Inc

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(385 Reviews)
87
Write a Review
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Score Details

5 stars
91%
4 stars
4%
3 stars
1%
2 stars
1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
87
Net Promoter Score ®

Business Details

About

We are San Diego’s premier auto repair center. We have been serving San Diego since 1976 in our full service, state-of-the-art facility. As a family operated business we take pride in our commitment to our customers. It’s our commitment to quality, on time delivery and customer service that truly sets us apart. We are conveniently We are San Diego’s premier auto repair center. We have been serving San Diego since 1976 in our full service, state-of-the-art facility. As a family operated business we take pride in our commitment to our customers. It’s our commitment to quality, on time delivery and customer service that truly sets us apart. We are conveniently located in Sorrento Mesa on the corner of Mira Mesa Blvd and Flanders Drive just 2 miles East of the 805 freeway and 4 miles West of the 15 freeway. Schedule an appointment today to let our in-house experts assist you in keeping your vehicle in pristine condition. ...more

Categories
Auto Repair, Oil Change, Hybrid Service
Contact
(858) 452-8900
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
6620 Mira Mesa Blvd San Diego, CA 92121-4300
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AJ USA Inc's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(385 Reviews)
Write a Review
Recent Reviews
BK
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BOB K.
San Diego, CA
Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Routine maintenance for multiple cars.
Very professional organization. Great customer support. Scott's been very knowledgeable in every instance. I maintain all my cars at AJ USA. It's nice to be able to find a professional organization.
GK
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GRETCHEN K.
San Diego, CA
Ford Expedition
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Broken down '98 Ford Explorer
My '98 Ford Explorer Sport had a frozen hood lock and really bad squeezing suspension. My experience with Scott in the service dept was exemplary. They managed to get my hood released after some finagling and lots of elbow grease. But the expense for repair of the suspension issues and a newly found issue with the master cylinder was a hard but honest discussion with Scott. Repairs faaaaaar outweighed the value of my car. I recommend AJ's hughly as I am unemployed currently and Scott helped me to keep my car fixed(is) and functioning until I can afford a replacement vehicle. I felt seen, heard and taken care of. Thank you AJ's and more importantly, Scott!
Verified Customer
San Diego, CA
Porsche Panamera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Courtesy brake check.
Scott is knowledgeable and very helpful. I also appreciate the prompt service.
LL
LILLIAN L.
San Diego, CA
Mercedes-Benz GL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Professional facility, friendly staff.
Quick response to email request for appointment . Same day service!
DW
DAVID W.
San Diego, CA
Porsche 911
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Porsche service
Jeff and scott were fantastic to deal with.
I love my car. And i feel taken care of and they have my best interests
DH
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DARRELL H.
Carlsbad, CA
Porsche Macan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Very convenient. Thanks to Scott and Lou
VERY CONVENIENT TIMELY. THANKS TO LOU AND SCOTT
AC
ANDREW C.
Del Mar, CA
Porsche Macan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
9
Fast and friendly and they called me promptly!
We had a regular service on our Porsche Macan. It was completed promptly the day after I made the booking. Some other problems were found, and our options were clearly explained. We chose to do the most urgent work and deferred the rest with no pushback.
GD
GARY D.
Alpine, CA
Lexus SC 430
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Excellent service and highly qualified personnel.
As a previous shop owner myself I have to commend the guys at AJ's . They spotted and repaired my smog related problem quickly and at a reasonable price. I can recommend their honesty and experience. It is hard to find honest players in this business, I'm happy to recommend AJ's to those looking for quality and reliable auto repair.
DS
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DEBORAH S.
San Diego, CA
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Very professional and great job
Explained everything. Very pleasant and professional. I will definitely be bringing my car in for all its service needs.
RB
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RYAN B.
San Diego, CA
Subaru Impreza Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
10
Top notch service center
Excellent service as always!
MM
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MARK M.
San Diego, CA
Audi Q5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Electrical wiring damage from rats
Received the car towed from out of town without complaint. Repaired the damaged wiring harness expeditiously for reasonable cost. Prompt effective service.
Verified Customer
San Diego, CA
Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Oil change
Very reliable, on time, clean place. I keep going back for oil change.
Verified Customer
San Diego, CA
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Scott is the best!
Extremely helpful staff and great service team led by Scott. He helped me with an alignment and my car is driving great again.
LL
LAURI L.
San Diego, CA
INFINITI G37 Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Excellent customer service
From the moment I walked in, I was greeted by with smiles and offers of help. Scott checked me in, asked all the right questions about my car, and got my service started quickly. He called to explain what they found, and let me tell him what I wanted done. The service was great and I got my car back a few hours later. I will definitely return for my next service requirement.
Verified Customer
San Diego, CA
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Excellent Service!
Thank you for providing excellent service. … as always!
I appreciate it when your team discovers that my vehicle needs unexpected service, and I’m informed about it.
You all do an outstanding job of servicing my vehicle.
Thank you for helping to keep me safe on the road!
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