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AJ USA Inc

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(393 Reviews)
88
Write a Review
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Score Details

5 stars
91%
4 stars
5%
3 stars
1%
2 stars
1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
88
Net Promoter Score ®

Business Details

About

We are San Diego’s premier auto repair center. We have been serving San Diego since 1976 in our full service, state-of-the-art facility. As a family operated business we take pride in our commitment to our customers. It’s our commitment to quality, on time delivery and customer service that truly sets us apart. We are conveniently We are San Diego’s premier auto repair center. We have been serving San Diego since 1976 in our full service, state-of-the-art facility. As a family operated business we take pride in our commitment to our customers. It’s our commitment to quality, on time delivery and customer service that truly sets us apart. We are conveniently located in Sorrento Mesa on the corner of Mira Mesa Blvd and Flanders Drive just 2 miles East of the 805 freeway and 4 miles West of the 15 freeway. Schedule an appointment today to let our in-house experts assist you in keeping your vehicle in pristine condition. ...more

Categories
Auto Repair, Oil Change, Hybrid Service
Contact
(858) 452-8900
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
6620 Mira Mesa Blvd San Diego, CA 92121-4300
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AJ USA Inc's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(393 Reviews)
Write a Review
Recent Reviews
BB
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BILL B.
San Diego, CA
Ford Explorer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/30/2025
verified customerVerified Customer
10
One man’s opinion
Beautiful, clean facility, professional staff.
VS
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VIVEK S.
San Diego, CA
BMW 430i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
9
Excellent
Professional service
GE
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GEORGE E.
Encinitas, CA
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
9
Quick Good service but a little pricey
Good service as usual just a little pricey
MN
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MIKE N.
San Diego, CA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Great service.
Took my 2013 Camry with 300K miles on it in for a check up. The communication was great, they provided a list of repairs, no pressure. The shop is spotless which tells me a lot about the how they run the operation. This is my second time there and I highly recommend AJ USA.
JS
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JOHN S.
La Jolla, CA
Chrysler Pacifica
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Great service as usual
Had my cars serviced here many times, they are great. They have never overcharged me and never had me do unnecessary repairs, in fact talking me down on occasion from doing repairs they don't think are necessary.
RH
RENELL H.
San Diego, CA
Audi Q5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Excellent service.
Excellent customer satisfaction. I recommend this shop - located in the Mira Mesa area. Thank you. Renell H.
TC
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TIFFANY C.
San Diego, CA
Mazda Mazda3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Fast and Efficient Service
Scott always takes care of my car when I bring it. Their service is excellent!
BK
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BOB K.
San Diego, CA
Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Routine maintenance for multiple cars.
Very professional organization. Great customer support. Scott's been very knowledgeable in every instance. I maintain all my cars at AJ USA. It's nice to be able to find a professional organization.
GK
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GRETCHEN K.
San Diego, CA
Ford Expedition
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Broken down '98 Ford Explorer
My '98 Ford Explorer Sport had a frozen hood lock and really bad squeezing suspension. My experience with Scott in the service dept was exemplary. They managed to get my hood released after some finagling and lots of elbow grease. But the expense for repair of the suspension issues and a newly found issue with the master cylinder was a hard but honest discussion with Scott. Repairs faaaaaar outweighed the value of my car. I recommend AJ's hughly as I am unemployed currently and Scott helped me to keep my car fixed(is) and functioning until I can afford a replacement vehicle. I felt seen, heard and taken care of. Thank you AJ's and more importantly, Scott!
DG
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Dave G.
Encinitas, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
10
Quick, honest, capable.
I’ve been bringing my cars here for many years. Everyone is always polite and efficient, and the service has always been great -
Verified Customer
San Diego, CA
Porsche Panamera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Courtesy brake check.
Scott is knowledgeable and very helpful. I also appreciate the prompt service.
LL
LILLIAN L.
San Diego, CA
Mercedes-Benz GL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Professional facility, friendly staff.
Quick response to email request for appointment . Same day service!
DW
DAVID W.
San Diego, CA
Porsche 911
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Porsche service
Jeff and scott were fantastic to deal with.
I love my car. And i feel taken care of and they have my best interests
DH
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DARRELL H.
Carlsbad, CA
Porsche Macan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Very convenient. Thanks to Scott and Lou
VERY CONVENIENT TIMELY. THANKS TO LOU AND SCOTT
AC
ANDREW C.
Del Mar, CA
Porsche Macan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
9
Fast and friendly and they called me promptly!
We had a regular service on our Porsche Macan. It was completed promptly the day after I made the booking. Some other problems were found, and our options were clearly explained. We chose to do the most urgent work and deferred the rest with no pushback.
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