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Akron Auto Clinic

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,307 Reviews)
74
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
10
Total ReScores
3.8
ReScore Average
74
Net Promoter Score ®

Business Details

About

More Than 30 Years in Business
Akron Auto Clinic is an AAA-approved auto repair and "brake repair shop", brakes, front end suspension, E Check, diagnostic, tune up, electrical inspection, HVAC, power steering, transmission serivce
More Than 30 Years in Business
Akron Auto Clinic is an AAA-approved auto repair and "brake repair shop", brakes, front end suspension, E Check, diagnostic, tune up, electrical inspection, HVAC, power steering, transmission serivce including clutch repair, four wheel drive service and service serving the Akron area. Our shop has put customers first since 1979. We have built a reputation on reasonable prices and excellent warranties.A Skilled Staff
Our staff features ASE-certified and Master Technologists and Master Auto Technicians. We are also certified in emissions testing. Our experienced staff works fast and can have a vehicle ready the same day you bring it in. We also do follow-up calls. Located in Ohio.
...more

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(330) 434-9740

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
7:00 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
922 W. Bowery St. Akron, OH 44307
Akron Auto Clinic's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,307 Reviews)

JA
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Jon A.
Springfield, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2025
10
Great Timing Belt Service!
My 2009 Honda Odyssey EX was due for its second timing belt/water pump replacement service at 181K miles. I had them do my rack and pinion replacement at an earlier date and was very satisfied with their work. So, going to them this time was an easy choice. I called ahead of time to make my appointment knowing they would be very busy this time of year. They were.
Jason was very helpful in setting up my appointment and I was able to take my daughter's van in early Monday and Jason made it clear that, since they were busy, the van probably wouldn't be ready until Friday. That turned out to be true.
I live in Springfield, Ohio (Yes, that Springfield, Ohio and nobody is eating cats and dogs.) so I drove up Saturday morning and picked up the van.
After inspection, I found their work to be quality professional work at competitive prices. Also, they provided a shuttle service that got me back to my daughter's apartment after I dropped the van off to their shop. I'm happy.

ST
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Stella T.
Grosse Pointe, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
Outstanding Knowledge & Service; Honest & Professional; Great Price
Jason and his entire team at Akron Auto Clinic were so kind, honest, professional, and worked hard to consider all options and best price for my foreign vehicle that had so many issues!! Best auto store experience I have ever had and the most wonderful people!! Thank you, Jason!! Stella Thomas

RW
Rebecca W.
Barberton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Rebecca said really liked them from the beginning. Confident, fixed up pretty quick and easy.
Recommended

JW
James W.
Akron, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
James said they're good and he's had no problems.
Recommended

JF
Jill F.
Akron, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
Category: Service
Jill said they were great. She added the employees are friendly and nice.
Recommended

VT
Vanessa T.
Akron, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
Category: Service
Vanessa said they gave her a great price and they do great service.
Recommended

RM
Rita M.
Akron, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
Category: Service
Rita said they were kind, informative, and went out of their way to help her.
Recommended

AU
Alper U.
Akron, OH
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/03/2025
verified customerVerified Customer
Category: Service
Alper said they couldn't get him in right away because they were busy but other than that, everything was perfect.
Recommended

JR
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Jerrod R.
Akron, OH
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/28/2025
verified customerVerified Customer
0
Not good at all
Dropped my car off and got quoted for specific service. Made me pay half up front for said service. Called me daily for 4 days with a different excuse about the part ordered for the service. Told me they would discount my total for the inconvenience. After a week of not having my car, they finally did the repair and charged me MORE for the exact same service I initially came for.
Fred F. from Akron Auto Clinic responded on 02/04/2025 11:25 AM


Dear Jerrod


Our goal is to please every customer by being honest, efficient, transparent and provide quality service.


Vehicles can be problematic, many times other issues can be unseen or developed after correction are made. We proactively do vehicle inspections to mitigate these problems.




In your case we did quality work, we communicated every step of the way, we did give you a substantial discount. I wish your vehicle needed less work, but that was beyond our control.




Please contact us to resolve this matter to your satisfaction.


Fred Franks
Owner
330-434-9740

SS
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Sandra S.
Cuyahoga Falls, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Fast , friendly and reliable
Fast friendly reliable. Recommend

SZ
Serina Z.
Akron, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
Category: Service
Serina said the business got them in right away, took care of the problem and ordered the part right away. She said everybody in every department was wonderful, she wanted to thank them for doing an amazing job getting them in and out.
Recommended

KR
Kenneth R.
Akron, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
Category: Service
Kenneth said he got timely Triple A service.
Recommended

DM
Donovan M.
Akron, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2025
verified customerVerified Customer
Category: Service
Donovan said it was quick and not too expensive.
Recommended

DA
Demetria A.
Akron, OH
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/19/2024
verified customerVerified Customer
6
Brake line fixed but other issues
You had my car for a week, why? It doesn't take a week to fix brake lines. Now my car hesitate which it never did that before. So you tell me there's a few other issues ok, why not tell me that initially at the finding so I could pick and choose what to fix immediately? No car was available for me to lease. My experience wasn't that great but hey you did a great job on my brake lines. Next time stay in touch, have a car to lease and don't keep transportation for a week.

PC
Pamela C.
Akron, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2024
verified customerVerified Customer
Category: Service
Pamela said the business does good work and she likes the people. She wanted to thank the business.
Recommended
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