Average Score

Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5
4.1
(9 Reviews)
Category Summary
(Avg. out of 10)
    Value
  • Features
  • Build Quality
  • Fun
  • Reliability
  • Performance
  • Exterior
  • Comfort
  • Interior
  • Styling

Reviews

Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5
4.1
(9 Reviews)

RB
Rusty B.
2018 Ford Fusion
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/31/2024
Verified Review

TOO GOOD TO BE TRUE

Has been a solidly reliable car until I heard a strange noise coming from the driver's side front wheel. Apparently, a seal had failed and leaked enough fluid to damage the main bearing in the transmission. No way to really check the oil level except visually through an indicator and it never showed low. Never saw an oil spot under the car either (it has a under shield from the front axle to the middle or the vehicle so the fluid never leaked to the ground. And this was after asking a Ford multiple times about the transmission - I was assured nothing needed servicing. Now I have to replace the transmission at a cost of about $6000. A great car but I feel cheated after supposedly maintaining the car's service meticulously. I a bit angry with Ford.
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LA
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LANDON A.
2018 Ford Fusion
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2023
Verified Review

2018 Fussion Hybrid

This has been a high quality vehicle. It is a Titanium. Fuel millage is in the 40 mpg. Great Sony Sound System. Comfortable seats in the front. Black on Black with tinted windows and looks really sharp. We have had no mechanical issues worth talking about. Car has 148,000 miles on it. Original batteries. Runs like a new one.
    Value
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LP
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LAURETTA P.
2018 Ford Fusion
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2022
Verified Review

Great car

I have a 2016 and 2018 Fusion. Both have been great cars.
    Value
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DT
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DAN T.
2018 Ford Fusion
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/29/2021
Verified Review

2018 New/Used Ford Fusion

My last Ford product was a 1985 Ford P/U. It was bought brand new. The truck performed well enough that I will not say anything bad about it. The only reason I purchased it was because the dealer owed me a sum of money, making this the only option to redeem my money.. We bought the 2018 Ford Fusion at Genesee Valley Ford, also known as Bob Johnson Ford, at the spur of the moment. We had a 2005 Buick Lachase (sic) bought new. We gave this vehicle to our Grandson. The Ford was given a road test around 9PM driving from East Avon to Geneseo via 390S. The ride was okay and a decision was made to purchase it. Back at the dealership we asked all the right questions as regarding features. Two items discussed were Auto Park and GSP Navigational system. Out in the parking lot neither appeared to work and the salesman said he would have the items gone over by the service department. We picked the auto up the very next day and drove it home. Because of our ages , I am 81 my wife is a few years younger, we only use the car to go back and forth to Wegmans or Walmart plazas. Less than a mile from our home we drive there four or five times a month. Doctor trips are ride provided by nearby relatives. On the one occasion when we were driven by our daughte4r in the Ford she noticed, 1. the GPS system was not operable, in fact, it wasn't even installed. 2. Forget the Auto Park. We had a buzzer tell us when we were too close to another object. This test was done using the Manual that came with the vehicle. Also we were sold a demonstrator, a little over 4,000 miles, at a new car price. As I write this today the auto has a little over 5,000 miles on the odometer. I have talked 3 people out of doing business with Bob Johnson's franchises and before I leave this earth there ,hopefully, be more.!
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CH
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Carmella H.
2018 Ford Fusion
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/31/2020
Verified Review

Good Car

My only indifference with my car is that it's a lowrider other than that the functions the amenities the drive is smooth it rides very very well I'm coming from a SUV truck to this car so it's low and that's something I'm not used to or like but I love the feel of how the car rides and it's a Dependable Car always starts up
    Value
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CH
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Carmella H.
2018 Ford Fusion
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/23/2020
Verified Review

Dependable vehicle and stylish

I love this car I just wish it was a SUV instead of a car that's my only negative complaint. Besides the car rides too low it's damn near touching the ground I don't appreciate that at all. But it amenities I appreciate
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JG
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JOANNE G.
2018 Ford Fusion
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2019
Verified Review

Love It!I so love my Fusion!

My Fusion is awesome! So easy to drive...great extras...nice and safe.. Has AWD so great with Winter Weather! It is not my first one and I will most likely get another one when the time comes that I need a new car!
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SF
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STEPHEN F.
2018 Ford Fusion
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/11/2019
Verified Review

Nice Car

Nice car with good gas mileage. EcoBoost is really great with a lot of pickup a go. Sync 3 is good as long as you don't lose your connection reference your GPS.
    Value
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HS
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HELEN S.
2018 Ford Fusion
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2018
Verified Review

2018 Fusion is a Great Car

I just leased a 2018 Ford Fusion Platinum Hybrid and am really impressed with it. While learning all the nuances of driving a hybrid for the first time, I am completely blown away by the gorgeous interior of this car. This car has every option that Ford offers and it handles beautifully. I really enjoy the handling. And, the car is very, very quiet -- even on less that great road surfaces. All in all, I am very happy with this car, and I'm glad I have it.
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