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Alderman Automotive

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(170 Reviews)
76
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
76
Net Promoter Score ®

Business Details

About

Our family-owned and operated dealership looks forward to giving the Indy area the same quality of service that the 2 generations of Alderman's before us provided.

Jerry Alderman, our grandfather, ventured into this business in 1953 and established Alderman Ford. He was dedicated to running the dealership differently than his
Our family-owned and operated dealership looks forward to giving the Indy area the same quality of service that the 2 generations of Alderman's before us provided.

Jerry Alderman, our grandfather, ventured into this business in 1953 and established Alderman Ford. He was dedicated to running the dealership differently than his competitors by creating & maintaining relationships with customers and providing products they could stand behind. One of the biggest things that set Alderman apart from everyone else in the industry was the meaning of their handshake. If offered a handshake, rest assured you were shaking the hand of someone with integrity.
Our father, Gary, took over the dealership in 1967 and continued to run the dealership the "Alderman Way" by embracing those same fundamentals until he retired in 2005.

Fast forward 12 years and Alderman Automotive opened its doors. We successfully continue to base our name and company on the same principles that the two generations before us did. We are honored to be "back in the business" and continue to share the Alderman name with our community, both near and far.
...more

Categories
Auto Maintenance, Auto Repair, Used Car Dealer
Contact
(317) 467-6787

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
13875 Trade Center Dr Fishers, IN 46038
Alderman Automotive's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(170 Reviews)

NA
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Nathan A.
Wilkinson, IN
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/22/2025
verified customerVerified Customer
8
Service
We had some issues to start with and they worked out the situation and turned out to be great thanks Adam and management for there hard work!

Verified Customer
Noblesville, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Very good
Thank you
Alderman S. from Alderman Automotive responded on 02/22/2025 04:44 AM

Thank you for the 5 stars! Here at Alderman we take pride in providing our customers with an outstanding experience with every visit! Our team is second to none and is always ready to help! We hope you come see us again for your next service! 


YK
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Young K.
Mc Cordsville, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Subaru
Job well done!
Alderman S. from Alderman Automotive responded on 02/20/2025 11:06 AM

Thank you for the 5 stars Young Kang! We strive to give every person an outstanding experience! We hope to see you again for your next service! 


RN
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Ronald N.
Noblesville, IN
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Service Department
Great customer service. Best in town. Quality!!!
Alderman S. from Alderman Automotive responded on 02/19/2025 05:26 AM

Thank you for the 5 stars! Here at Alderman we take pride in providing our customers with an outstanding experience with every visit! Our team is second to none and is always ready to help! We hope you come see us again for your next service! 


MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
9
Great First Visit
I will be back !
Alderman S. from Alderman Automotive responded on 02/19/2025 05:26 AM

Thank you for the 5 stars! Here at Alderman we take pride in providing our customers with an outstanding experience with every visit! Our team is second to none and is always ready to help! We hope you come see us again for your next service! 


Verified Customer
Noblesville, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
10
Great
Perfect job
Alderman S. from Alderman Automotive responded on 02/17/2025 07:32 AM

Thank you for the 5 stars! Here at Alderman we take pride in providing our customers with an outstanding experience with every visit! Our team is second to none and is always ready to help! We hope you come see us again for your next service! 


WW
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Wayne W.
Greenfield, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
10
Great work!
Great work, curious and professional employees! It was a pleasure!
Alderman S. from Alderman Automotive responded on 02/17/2025 07:33 AM

Thank you for the 5 stars! Here at Alderman we take pride in providing our customers with an outstanding experience with every visit! Our team is second to none and is always ready to help! We hope you come see us again for your next service! 


Verified Customer
Fishers, IN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/13/2025
verified customerVerified Customer
2
Quoted 45 minutes for an oil change when making the appointment. Actual wait time was over two hours
Quoted 45 minutes for an oil change when making the appointment. Actual wait time was over two hours
Alderman S. from Alderman Automotive responded on 02/13/2025 05:25 AM

Thank you for sharing your feedback about your recent experience with us. We truly value all feedback, as it helps us improve our services.

We apologize for not meeting your expectations during your visit. After reviewing your service history, we found that you were with us for just under 2 hours, during which we completed an oil change, tire rotation, alignment check, and a courtesy multi-point inspection. These services are typically quoted to take 60-90 minutes. While we acknowledge that we exceeded the 90-minute timeframe, we continuously strive to meet these targets. In situations where we anticipate delays, we aim to provide timely updates, and we will work to improve this aspect of our service.

If you have any further questions, comments, or concerns, please don’t hesitate to reach out to us at 317-467-6787 ext. service. As a token of our appreciation for your feedback, we would like to offer you a complimentary oil change on your next visit.

Thank you once again for your input. We look forward to the opportunity to continue earning your business.


JP
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Jeanna P.
Frankton, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Very courteous and efficient...
Much needed diagnosis on pot hole damage, alignment done and car drives great! And even my 1st oil change was free...cool.

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Quick and painless
Had a screw in my tire and Matt got me in without an appointment and had me done quick as ever. Impressive, considering how busy they were, and I can see why they are. Keep it up Alderman Team 👍
Alderman S. from Alderman Automotive responded on 02/12/2025 04:46 AM

Thank you for the 5 stars! Here at Alderman we take pride in providing our customers with an outstanding experience with every visit! Our team is second to none and is always ready to help! We hope you come see us again for your next service! 


JH
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Jon H.
Carmel, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
9
Very professional
I brought my vehicle here for the first time for basic oil and tire service. They were very professional and welcoming.
Alderman S. from Alderman Automotive responded on 02/12/2025 04:46 AM

Thank you for the 5 stars! Here at Alderman we take pride in providing our customers with an outstanding experience with every visit! Our team is second to none and is always ready to help! We hope you come see us again for your next service! 


LS
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Liz S.
Noblesville, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
9
Oil change
Great service
Alderman S. from Alderman Automotive responded on 02/12/2025 04:46 AM

Thank you for the 5 stars! Here at Alderman we take pride in providing our customers with an outstanding experience with every visit! Our team is second to none and is always ready to help! We hope you come see us again for your next service! 


SE
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Spiece E.
Fishers, IN
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/10/2025
verified customerVerified Customer
8
Always have a good experience
Have used Alderman several times for my cars and have been very pleased with their service and the people who work there. Very informative and helpful.
Alderman S. from Alderman Automotive responded on 02/10/2025 02:54 PM

Thank you so much for the feedback Ed! we always strive to make every visit an outstanding one! We feel our team is second to none in this industry! If there is anything we could have done to make your visit better do not hesitate to reach out to us! 


BH
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Brenda H.
Fishers, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
9
Great job!
Good service no long wait time!
Alderman S. from Alderman Automotive responded on 02/06/2025 02:14 PM

Thank you for the 5 stars Brenda! We strive to give every person an outstanding experience! We hope to see you again for your next service! 


TJ
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Tajon J.
Indianapolis, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Fast , great service
Very helpful
Alderman S. from Alderman Automotive responded on 02/05/2025 04:23 AM

Thank you for the 5 stars Tajon! We strive to give every person an outstanding experience! We hope to see you again for your next service! 

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