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Alderman Automotive

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(183 Reviews)
76
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
76
Net Promoter Score ®

Business Details

About

Our family-owned and operated dealership looks forward to giving the Indy area the same quality of service that the 2 generations of Alderman's before us provided.

Jerry Alderman, our grandfather, ventured into this business in 1953 and established Alderman Ford. He was dedicated to running the dealership differently than his
Our family-owned and operated dealership looks forward to giving the Indy area the same quality of service that the 2 generations of Alderman's before us provided.

Jerry Alderman, our grandfather, ventured into this business in 1953 and established Alderman Ford. He was dedicated to running the dealership differently than his competitors by creating & maintaining relationships with customers and providing products they could stand behind. One of the biggest things that set Alderman apart from everyone else in the industry was the meaning of their handshake. If offered a handshake, rest assured you were shaking the hand of someone with integrity.
Our father, Gary, took over the dealership in 1967 and continued to run the dealership the "Alderman Way" by embracing those same fundamentals until he retired in 2005.

Fast forward 12 years and Alderman Automotive opened its doors. We successfully continue to base our name and company on the same principles that the two generations before us did. We are honored to be "back in the business" and continue to share the Alderman name with our community, both near and far.
...more

Categories
Auto Maintenance, Auto Repair, Used Car Dealer
Contact
(317) 467-6787

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
13875 Trade Center Dr Fishers, IN 46038
Alderman Automotive's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(183 Reviews)

Verified Customer
Martinsville, IN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/07/2025
verified customerVerified Customer
1
Terrible customer service
Making completely irrelevant comments when asked to do something they didn’t want to do. Was basically called a liar about an issue with my vehicle and then it ended up getting approved by the warranty inspector.

TB
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Tom B.
Fishers, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Excellent service as always
The perfect service center for all of my needs always a great experience!

BP
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Brad P.
Indianapolis, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
Alderman
The people take good care of you.

Verified Customer
Carmel, IN
BMW 750i xDrive
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Vehicle service
Adam was very thorough, with my service needs

Verified Customer
Mc Cordsville, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Concise Explanations & Experienced Request Handling
Adam G. Provided clear and concise explanations that helped me make informed decisions to better my vehicle’s long-term health. I almost never get upsold on any products; Adam G. Provided the value of the additional additives and cleaning agents in a way that was honestly tailored to my needs so effectively that I ended up saying “eh what’s the harm in investing a little into my vehicles health no matter how small it may or may not improve performance”. Definitely selling the benefits for the Valvoline warranty being a helpful addition to his pitch. All my questions were answered effectively in an expert manner. Kudos to Adam G for his effective sales tactics, experienced explanations, and tailoring the value to my needs. Good Job Adam G.
Alderman S. from Alderman Automotive responded on 03/12/2025 11:40 AM

WOW! Thank you for the raving review! We take great pride in what we do here! Our goal is to make lifetime customers, not 1 time customers. We so estatic to hear your service went extremely well! We are here to help anyway we can!

We are happy that we were able to resolve your issue at minimal cost, and we hope to see you agian for your next service! 


RD
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Ron D.
Noblesville, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Done on time and as quoted
Prompt service
Alderman S. from Alderman Automotive responded on 03/12/2025 04:51 AM

Thank you for the 5 stars! Here at Alderman we take pride in providing our customers with an outstanding experience with every visit! Our team is second to none and is always ready to help! We hope you come see us again for your next service! 


CY
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Carlton Y.
Indianapolis, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
10
Service team
They were more than helpful from day to day explaining to me what the process and problem was with my vehicle they were able to fix it in a timely manner and dealt with the warranty company.
Alderman S. from Alderman Automotive responded on 03/11/2025 06:05 AM

Thank you for the 5 stars Carlton! Here at Alderman we take pride in providing our customers with an outstanding experience with every visit! Our team is second to none and is always ready to help! We hope you come see us again for your next service! 


TR
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Ted R.
Fishers, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
Quick turn around
Adam was able to get me in and out today which really helped me out. I really need my truck for business and he was able to get me back on the road.
Alderman S. from Alderman Automotive responded on 03/06/2025 06:35 AM

Thank you for the 5 stars Ted! Here at Alderman we take pride in providing our customers with an outstanding experience with every visit! Our team is second to none and is always ready to help! We hope you come see us again for your next service! 


CD
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Carolyn D.
Fishers, IN
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/05/2025
verified customerVerified Customer
10
Great customer service team!
Top notch Team. Alex did an exceptional job of helping me identify and deal with an urgent ongoing issue.
Alderman S. from Alderman Automotive responded on 03/05/2025 09:46 AM

Thank you so much for the feedback Carolyn! We always strive to make every visit an outstanding one! We feel our team is second to none in this industry! If there is anything we could have done to make your visit better do not hesitate to reach out to us! 


KS
Keith S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Oil change
Good service honesty cordiality
Alderman S. from Alderman Automotive responded on 03/05/2025 04:35 AM

Thank you for the 5 stars! Here at Alderman we take pride in providing our customers with an outstanding experience with every visit! Our team is second to none and is always ready to help! We hope you come see us again for your next service! 


MK
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Michael K.
Fishers, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
10
Oil change
I got right in, and the work was completed in a timely matter.
Alderman S. from Alderman Automotive responded on 02/26/2025 08:33 AM

Thank you for the 5 stars! Here at Alderman we take pride in providing our customers with an outstanding experience with every visit! Our team is second to none and is always ready to help! We hope you come see us again for your next service! 


Verified Customer
Noblesville, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
10
Great service
Great service with Alex, Adam and Matt
Alderman S. from Alderman Automotive responded on 02/24/2025 12:43 PM

Thank you for the 5 stars! Here at Alderman we take pride in providing our customers with an outstanding experience with every visit! Our team is second to none and is always ready to help! We hope you come see us again for your next service! 


NA
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Nathan A.
Wilkinson, IN
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/22/2025
verified customerVerified Customer
8
Service
We had some issues to start with and they worked out the situation and turned out to be great thanks Adam and management for there hard work!
Alderman S. from Alderman Automotive responded on 02/24/2025 06:45 AM

Thank you so much for the feedback Nathan! we always strive to make every visit an outstanding one! We feel our team is second to none in this industry! If there is anything we could have done to make your visit better do not hesitate to reach out to us! 

Alderman S. from Alderman Automotive responded on 02/24/2025 12:43 PM

Thank you for the 5 stars! Here at Alderman we take pride in providing our customers with an outstanding experience with every visit! Our team is second to none and is always ready to help! We hope you come see us again for your next service! 


Verified Customer
Noblesville, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Very good
Thank you
Alderman S. from Alderman Automotive responded on 02/22/2025 04:44 AM

Thank you for the 5 stars! Here at Alderman we take pride in providing our customers with an outstanding experience with every visit! Our team is second to none and is always ready to help! We hope you come see us again for your next service! 


YK
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Young K.
Mc Cordsville, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Subaru
Job well done!
Alderman S. from Alderman Automotive responded on 02/20/2025 11:06 AM

Thank you for the 5 stars Young Kang! We strive to give every person an outstanding experience! We hope to see you again for your next service! 


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