Sales staff and finance staff were amazing. I felt well taken care of and worked out a deal I found to be very fair. If you are in the market, look no further than the Alexander dealerships.
Went in just to look around, right away Someone walked up to us and was super friendly and helpful. He answered all out questions and went above and beyond to get us the car we wanted at a price we wanted.
GC
Glenn C.
Thousand Oaks, CA
2022 Hyundai Santa Fe Phev
12/06/2021
Verified Customer
9
Category: Sales
Ty Manny
MY SALES MAN manny Ortiz Was xlnt! Knowledge and personable! Without him there would not have been a sale! I feel I paid more than I should have! Not negotiating price was not ?! If any thing stops me from buying another Hyundai, that would be it
Working with John was great & he made car buying a very seamless process! He always followed up right away and made sure that I had all the details that I needed!! We were able to handle everything over the phone and just walked in and signed the papers. I would definitely go back to this dealership and always ask for John!
Stay away from this dealer. As soon as they sell a car. They don’t want to bother with explaining the features on the car. The pre delivery check was never done. After driving my new car for two days the tire monitor light came on. I took the car to another dealer and I was told all 4 tires are at 26 psi. So they told me this car was never checked before delivery. I did the Hyundai survey and the dealer called me asking if I would change the 2 star rating? He was not concerned on why he got a 2 star rating or what he can do to fix it. All he cared about was the rating. I would give a 0(zero)star rating at this point. PLEASE STAY AWAY FROM THIS DEALER.
The staff are super friendly and inviting as soon as you walk in. As long as you know your budget, they can offer you many options for you to be able to walk home with the car of your dreams.
STEVE G. from Alexander Hyundai Of Oxnard responded on 08/23/2021 09:51 AM
Spoke w/ customer. Resolved issues. Sent rescore request.
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