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Alex's Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(933 Reviews)
98
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
98
Net Promoter Score ®

Business Details

About

At Alex’s Automotive, we believe being a family owned and operated business is also a plus for our customers because of the strong family values that we base our business around. We put customer service at the forefront of our business and treat every customer like a member of our family. Our team realizes that your most precious cargo At Alex’s Automotive, we believe being a family owned and operated business is also a plus for our customers because of the strong family values that we base our business around. We put customer service at the forefront of our business and treat every customer like a member of our family. Our team realizes that your most precious cargo relies on having a vehicle to keep your life running smoothly and safely. We promise to service your vehicle just as we would our own. Stop by our clean, professional shop at 3190 Bayshore Rd. in Benicia and meet our team. ...more

Categories
Repair Shop, Oil Change, Car Maintenance
Contact
(707) 746-5333

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
3190 Bayshore Rd Benicia, CA 94510-1232
Alex's Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(933 Reviews)

MJ
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Michael J.
Benicia, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Subaru service
I trust Alex’s Automotive because they are always able to complete service with a fair price, great work in a timely manner. That and friendly staff that stays in touch to keep you abreast of any issues with your car!

SR
Scott R.
Vallejo, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/14/2025
verified customerVerified Customer
Category: Service
Scott said when he originally spoke with them they said they offer a Triple A or military discount but when he got there, they said they don't normally do that, when in the past they have. He suggested they should offer a Triple A, military, law enforcement or senior discount to help cut back on some of the cost.
Recommended

CJ
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Carol J.
Benicia, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Done with the dealer
Twice to the dealer and they never fixed the AC. One trip to Alex's and it was done. Great people to talk to. They fix the immediate problem and make suggestions of what to watch for in the future. I appreciated that. Thank you.

RP
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Robert P.
Napa, CA
Mazda 3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
10
Great service
In and out, fast. Pleasant staff. Useful suggestions.

EC
Ed C.
Benicia, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
Category: Service
Ed said they have great service at a great price. He's very happy so far.
Recommended

JA
Joisha A.
California
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
Category: Service
Joisha said she felt welcome there and when she called them, they said she could come in immediately. They immediately inspected her vehicle and everything was great from there. She had no wrong encounters.
Recommended

TB
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Tony B.
Benicia, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2025
verified customerVerified Customer
10
Great mechanic in Benicia
Alex’s Automotive is my go to mechanic. They have always been honest and fair. Highly recommend this business.

EG
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Edna G.
Benicia, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
10/10
Absolutely recommended !!!

MJ
Maria J.
Benicia, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2025
verified customerVerified Customer
Category: Service
Maria said they were honest about what needed fixed, they were really accommodating and took care of her, she thinks they are a really great place.
Recommended

RR
Roby R.
California
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2025
verified customerVerified Customer
Category: Service
Roby said they did a great job, were friendly, courteous and on time.
Recommended

KJ
Kristen J.
Benicia, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2025
verified customerVerified Customer
Category: Service
Kristen said she is very satisfied with their service and got things done in a timely manner.
Recommended

DT
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Diane T.
American Canyon, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2025
verified customerVerified Customer
10
Excellent Auto Service
Alex Automotive is a great full service Auto Repair shop. Very attentive to detail when working on my vehicles. Customer service is very nice ? I personally don't take my vehicles to anyone else. They are very knowledgeable in repairs. Great job. Thank you

RS
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Richard S.
Benicia, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2024
verified customerVerified Customer
10
Great People Great Service
Took my Sienna in for 100,000 mile service. Donelle provided transportation to my home and the picked me up when the vehicle was ready.

EH
Earl H.
Benicia, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2024
verified customerVerified Customer
Category: Service
Earl said they were open on Monday, they were able to get the parts on Friday, got it back Monday, they were quick and efficient.
Recommended

GL
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Gun L.
Benicia, CA
Volvo 240
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2024
verified customerVerified Customer
10
They are the Best!
They have been looking after my beloved old 1992 Volvo station wagon for years. I am the original owner, so they know my car very well and take excellent care of her.
Kudos to all of them at Alex´s Automotive. Go see them when you need some good work done to your car. I trust them and by they way, they are also friendly!

Displaying Review 1 - 15 of 933 in total
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