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Alex's Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(943 Reviews)
98
Write a Review
Schedule Appointment

Score Details

5 stars
94%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
98
Net Promoter Score ®

Business Details

About

At Alex’s Automotive, we believe being a family owned and operated business is also a plus for our customers because of the strong family values that we base our business around. We put customer service at the forefront of our business and treat every customer like a member of our family. Our team realizes that your most precious cargo At Alex’s Automotive, we believe being a family owned and operated business is also a plus for our customers because of the strong family values that we base our business around. We put customer service at the forefront of our business and treat every customer like a member of our family. Our team realizes that your most precious cargo relies on having a vehicle to keep your life running smoothly and safely. We promise to service your vehicle just as we would our own. Stop by our clean, professional shop at 3190 Bayshore Rd. in Benicia and meet our team. ...more

Categories
Repair Shop, Oil Change, Car Maintenance
Contact
(707) 746-5333
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
3190 Bayshore Rd Benicia, CA 94510-1232
Get Directions
Alex's Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(943 Reviews)
Write a Review
Recent Reviews
TB
Tom B.
Vallejo, CA
Mazda CX-5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
Category: Service
Tom said he's been going to them for several years and they never disappoint. They get the job done fast, they have good prices, and they don't sell him anything he doesn't need. He goes to them whenever he can and they always come through.
Recommended
MA
Megan A.
Benicia, CA
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
Category: Service
Megan said they are amazing on communication.
Recommended
PJ
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Peg J.
Benicia, CA
Nissan Murano
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Always great!
Always friendly, always good service. I never go anywhere else for service and repairs.
This last time I was there I had them clean and polish the headlamps on my car. I can't believe what a difference it made! Headlights are nice and bright again. Very reasonable price too.
KS
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Karl S.
Benicia, CA
Nissan Frontier
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
I could not be more pleased with the service I received getting my oil changed . The waiting room was neat and clean. I will highly recommend Alex’s Automotive to me friends.
The service was excellent. The waiting room was neat and clean. In the future when I need a service I’ll be back.
SG
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Sheryl G.
Benicia, CA
BMW 6 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Great Service!
As always, Alex’s provided me with fast, honest and professional service at a fair price. Can’t ask for more than that!
PH
Phyllis H.
Benicia, CA
Nissan Versa
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
Category: Service
Phyllis said she's been going there for years and they're the best. Their prices are reasonable and their staff is great. They always get things done fast.
Recommended
SC
Stoney C.
Vallejo, CA
Chevrolet Silverado SS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
Category: Service
Stoney said when he went there, they took care of business very quickly and they gave him all the information he needed.
Recommended
PA
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Paul A.
Benicia, CA
Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Great as always
Up to 46K miles now and our Tucson hybrid sails along thanks to your quality work.
JA
Jose A.
Benicia, CA
Audi Q3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
Category: Service
Jose said they did a great job on the vehicle.
Recommended
AC
Antonio C.
California
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
Category: Service
Antonio said they're good at what they do. They are very accommodating and friendly. He's always had good experiences with them.
Recommended
MJ
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Michael J.
Benicia, CA
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Subaru service
I trust Alex’s Automotive because they are always able to complete service with a fair price, great work in a timely manner. That and friendly staff that stays in touch to keep you abreast of any issues with your car!
SR
Scott R.
Vallejo, CA
Honda CR-V
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/14/2025
verified customerVerified Customer
Category: Service
Scott said when he originally spoke with them they said they offer a Triple A or military discount but when he got there, they said they don't normally do that, when in the past they have. He suggested they should offer a Triple A, military, law enforcement or senior discount to help cut back on some of the cost.
Recommended
CJ
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Carol J.
Benicia, CA
Nissan Sentra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Done with the dealer
Twice to the dealer and they never fixed the AC. One trip to Alex's and it was done. Great people to talk to. They fix the immediate problem and make suggestions of what to watch for in the future. I appreciated that. Thank you.
RP
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Robert P.
Napa, CA
Mazda 3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
10
Great service
In and out, fast. Pleasant staff. Useful suggestions.
EC
Ed C.
Benicia, CA
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
Category: Service
Ed said they have great service at a great price. He's very happy so far.
Recommended
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