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Alex's Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(948 Reviews)
98
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
98
Net Promoter Score ®

Business Details

About

At Alex’s Automotive, we believe being a family owned and operated business is also a plus for our customers because of the strong family values that we base our business around. We put customer service at the forefront of our business and treat every customer like a member of our family. Our team realizes that your most precious cargo At Alex’s Automotive, we believe being a family owned and operated business is also a plus for our customers because of the strong family values that we base our business around. We put customer service at the forefront of our business and treat every customer like a member of our family. Our team realizes that your most precious cargo relies on having a vehicle to keep your life running smoothly and safely. We promise to service your vehicle just as we would our own. Stop by our clean, professional shop at 3190 Bayshore Rd. in Benicia and meet our team. ...more

Categories
Repair Shop, Oil Change, Car Maintenance
Contact
(707) 746-5333

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
3190 Bayshore Rd Benicia, CA 94510-1232
Alex's Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(948 Reviews)

JS
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Jim S.
Benicia, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Excellent
Always accommodating and priced well

JL
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Julie L.
Vallejo, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Alex's Automotive is Super Duper
We have been using Alex's Automotive for over 20 years to provide service on our Honda (s) - always super fair and do a great job!!!

JW
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James W.
Benicia, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Refreshed at 100k miles
I have been using Alex’s to maintain my Car in tip top shape at About 1/2 the Price of the nearest Dealerships

GS
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Gary S.
Benicia, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
10
Work Completed
As usual, I am happy with the work that was just completed.

DA
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DEAN A.
Vallejo, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
10
Quick on time Service professional
I’ve been coming here to Alex’s automotive for a few years and this is the place! Finally someone to trust and have the experience and full knowledge of mechanical abilities!!
GREAT 😊

TB
Tom B.
Vallejo, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
Category: Service
Tom said he's been going to them for several years and they never disappoint. They get the job done fast, they have good prices, and they don't sell him anything he doesn't need. He goes to them whenever he can and they always come through.
Recommended

MA
Megan A.
Benicia, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
Category: Service
Megan said they are amazing on communication.
Recommended

PJ
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Peg J.
Benicia, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Always great!
Always friendly, always good service. I never go anywhere else for service and repairs.
This last time I was there I had them clean and polish the headlamps on my car. I can't believe what a difference it made! Headlights are nice and bright again. Very reasonable price too.

KS
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Karl S.
Benicia, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
I could not be more pleased with the service I received getting my oil changed . The waiting room was neat and clean. I will highly recommend Alex’s Automotive to me friends.
The service was excellent. The waiting room was neat and clean. In the future when I need a service I’ll be back.

SG
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Sheryl G.
Benicia, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Great Service!
As always, Alex’s provided me with fast, honest and professional service at a fair price. Can’t ask for more than that!

PH
Phyllis H.
Benicia, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
Category: Service
Phyllis said she's been going there for years and they're the best. Their prices are reasonable and their staff is great. They always get things done fast.
Recommended

SC
Stoney C.
Vallejo, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
Category: Service
Stoney said when he went there, they took care of business very quickly and they gave him all the information he needed.
Recommended

PA
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Paul A.
Benicia, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Great as always
Up to 46K miles now and our Tucson hybrid sails along thanks to your quality work.

JA
Jose A.
Benicia, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
Category: Service
Jose said they did a great job on the vehicle.
Recommended

AC
Antonio C.
California
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
Category: Service
Antonio said they're good at what they do. They are very accommodating and friendly. He's always had good experiences with them.
Recommended

Displaying Review 1 - 15 of 948 in total
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