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All About Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(421 Reviews)
91
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
91
Net Promoter Score ®

Business Details

About

All About Automotive strives to provide our customers with unsurpassed personal service and build long term relationships by diligently performing needed repairs and provide proper maintenance to promote the longevity of our customers vehicles. All About Automotive strives to provide our customers with unsurpassed personal service and build long term relationships by diligently performing needed repairs and provide proper maintenance to promote the longevity of our customers vehicles.

Categories
Auto Maintenance, Repair Shop, Auto Repair
Contact
(503) 465-2926

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1850 NW Burnside Rd. Gresham, OR 97030-7223
All About Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(421 Reviews)

Verified Customer
Troutdale, OR
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/11/2025
verified customerVerified Customer
10
Pleased with the service...but costly
Hello, yes, as part of maintenance of my vehicle, it was time to change out the transmission fluid, filter and the gasket. I did get good news that there were no metal particles in the pan. I was very happy with that news. The reason for the 4 stars was the shock of over $750 for the work to be done. That's before the $30 discount for the spring service special. I had to take a breath to recover from the cost of this being done. By all means, their work done here is outstanding, but with everything going up in costs and being retired, this was a setback for me. Yes, I will still come back here for their great service and highly recommend them if you need maintenance work or repairs done.

BM
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BOB M.
Clackamas, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Excellent service very personally provided. Work was done quickly and professionally in a reasonable time limit.
This is the first time that I have used the services of this shop. Excellent service was provided in a timely manner. Communication of issues was prompt and clear. Everything was properly and efficiently handled to my great satisfaction. I will definitely return again. Recommend highly.

JM
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JAMES M.
Gresham, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
I like their new digs
The place is friendly and inviting, clean and orderly, and the front office staff is nice.

Steve Johnston worked hard to resolve my many stored error codes and rough running in my Jaguar XJR, but they're strange beasts.

GS
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GEORGE S.
Gresham, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Excellent work and service.
Have always done great work for me. The ladies in the office are the best. ✅👍
Karen J. from All About Automotive responded on 04/07/2025 11:19 AM

Thank you George, it is always a pleasure to do business with you!


Verified Customer
Portland, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
9
Great Job
I sometimes need to get our vehicles in on short notice. Thanks for working with me.
Karen J. from All About Automotive responded on 04/07/2025 11:20 AM

Thank you so glad we were able to be of assistance!


MB
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MICHELLE B.
Gresham, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Best service ever
The communication is amazing. I never have to wonder what’s going on or how much it’s going to cost me. I feel safer driving my used vehicle knowing All About Automotive has serviced the vehicle.
Karen J. from All About Automotive responded on 04/07/2025 11:21 AM

Thank you so much Michelle, communication is key and we really strive to make sure you know what is going on, why and how much it will cost.


RP
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Rich P.
Vancouver, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
10
Great shop, great people
I’ve had 2 repairs done here. One was an emergency where they worked to fit me in and the other a scheduled repair. They were informative, honest, knowledgable and thorough on both. Their communication has been great from pre-visit to follow up. I would not hesitate to bring my vehicle here again.
Karen J. from All About Automotive responded on 04/07/2025 11:22 AM

Thank you so much for the compliment.  Communication is so important so that we all make sure we are on the same page and everyone knows what is needed and why.  Looks forward to serving you again in the future!


JV
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JOHN V.
Portland, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Always helpful, friendly and efficient!
We have been using All About Automotive for several years. Our 21-year-old car is still serving us well, thanks to their great work. The staff is always friendly, efficient and great at troubleshooting problems. They get the work done quickly and for a fair price. Highly recommend them!
Karen J. from All About Automotive responded on 04/07/2025 11:24 AM

Thank you John, we enjoy having you as a customer and being able to take care of your car!  Thank you for your trust.  We look forward to seeing you again.


JB
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JAMES B.
Happy Valley, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
They did a great job an they are great people I’ve used them many times 👍
They do a great job I’ve used them many times and are great people to deal with 👍
Karen J. from All About Automotive responded on 04/07/2025 11:23 AM

Thank you James it is always great to see you and take care of your vehicles!


SH
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Sarah H.
Corbett, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
Great and comfortable!
Great service and comfortable atmosphere!
Karen J. from All About Automotive responded on 03/11/2025 11:47 AM

Thank you for the compliment!  It was a pleasure to meet you.


EB
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ED B.
Portland, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2025
verified customerVerified Customer
10
Outstanding service!
This was our first experience having our car's issues diagnosed and fixed by All About Automotive. Debbie was very welcoming and friendly. Our tech was Steve. He did an excellent job and was very thorough in explaining the issues so that we could easily understand what was needed. We are extremely satisfied.
Karen J. from All About Automotive responded on 03/11/2025 11:48 AM

Thank you for giving us the opportunity, and we hope to help in the future.  


Verified Customer
Troutdale, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2025
verified customerVerified Customer
10
Very good customer service.
Very good customer service and thorough assessment of issues. Estimate was accurate and work was done on time.
Karen J. from All About Automotive responded on 03/11/2025 11:49 AM

Thank you for the compliments, we strive to be as accurate as possible.


Verified Customer
Troutdale, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Great Service
Just had my vehicle serviced yesterday and all went well. They didn't try push other service stuff on you. Their new home is nice, very nice waiting room.
Karen J. from All About Automotive responded on 03/11/2025 11:55 AM

Thank you so much for your kind words, our goal is to give you the information you need about your vehicle to be able to make an educated decision about repairs and maintenance.


JD
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JENNIFER D.
Gresham, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Jennifer Dormandy
My transmission needed to be replaced. Debbie, Karen, and Steve were very professional. Explained everything so I could understand and I had great peace of mind knowing my car was in good hands.
Karen J. from All About Automotive responded on 03/11/2025 11:54 AM

So glad that we were able to get the warranty to pay for a good portion and take care of the problem.  We appreciate your business.


NJ
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NEIL J.
Portland, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
Great, honest service
Great, honest service
Karen J. from All About Automotive responded on 03/11/2025 11:52 AM

Thank you!

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