business image

All About Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(409 Reviews)
91
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
91
Net Promoter Score ®

Business Details

About

All About Automotive strives to provide our customers with unsurpassed personal service and build long term relationships by diligently performing needed repairs and provide proper maintenance to promote the longevity of our customers vehicles. All About Automotive strives to provide our customers with unsurpassed personal service and build long term relationships by diligently performing needed repairs and provide proper maintenance to promote the longevity of our customers vehicles.

Categories
Auto Maintenance, Repair Shop, Auto Repair
Contact
(503) 465-2926

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1850 NW Burnside Rd. Gresham, OR 97030-7223
All About Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(409 Reviews)

Verified Customer
Troutdale, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Great Service
Just had my vehicle serviced yesterday and all went well. They didn't try push other service stuff on you. Their new home is nice, very nice waiting room.

JD
gravatar
JENNIFER D.
Gresham, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Jennifer Dormandy
My transmission needed to be replaced. Debbie, Karen, and Steve were very professional. Explained everything so I could understand and I had great peace of mind knowing my car was in good hands.

NJ
gravatar
NEIL J.
Portland, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
Great, honest service
Great, honest service

GS
gravatar
GEORGE S.
Gresham, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
10
Service
Great people and great service also. 👍

Verified Customer
Troutdale, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Great Customer Service
We have a 2004 Toyota 4 Runner that has 194000 miles on it and with those kind of miles, things are starting to wear out. We developed a shimmy at highway speeds and after having the tires checked 3 times for balance, we had to go further to find out what was going on. I have used All Automotive for my truck service and have been very pleased on the workmanship of the techs as well as the great customer service from Deb and Karen both in the past. Of course, we had expected the worse, that major issues with the front end with bearing supports starting to wear looking at ~$1900 to get all the work done. Being senior citizens, we have to hold off and see what we will do. Of course, we will watch it close. The team here doesn't push you to get the work done, no pressure from them unlike other shops I have experienced in the past. So in closing, if you need to get your vehicle serviced, I strongly recommend these folks to help you out. They are upfront and honest; you can feel comfortable with these folks.

LK
gravatar
LINDIE K.
Eagle Creek, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
10
Excellent customer service!
All about automotive has become my go to for any and all car repair services needed. They go above and beyond to make your experience the best!! ❤️

Verified Customer
Gresham, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2025
verified customerVerified Customer
10
As always grateful
This is a great business.
Karen J. from All About Automotive responded on 01/16/2025 06:15 AM

Thank you so much, glad to be of service!


JJ
gravatar
JON J.
Portland, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2025
verified customerVerified Customer
10
Hard to start cold almost impossible to start when warm
Got to the point where I wouldn't use my Suburban because if I drove somewhere I would be stranded until it cooled back down. I took it to All About Automotive and discussed my issues, they took the time to listen and did some diagnostics on it and let me know there was an issue with the starter and corrosion on the battery cables between the two it starts better than it has for the past 5 years. I had them do a few other maintenance jobs and I was good to go. They also noted that my radiator had a leak so they wouldn't add the antifreeze as I asked, which I appreciated. They gave me a quote and because i recently lost my job I told them I could take care of that issue. I brought it home it runs great and I immediately replaced the radiator myself but really appreciate them pointing it out to me so now I feel better about the winter season and it is ready to go. Thanks again, I trust them, they are not cheap but I really don't want cheap I want it done right at a fair price and these guy's do a great job.
Karen J. from All About Automotive responded on 01/16/2025 06:22 AM

Thank you so much for your compliment and feedback.  Glad we could get your vehicle back running and starting properly.  So happy that you took care of the radiator to protect your engine over the cold winter.  It was a pleasure doing business with you, and look forward to seeing you again in the future.


GS
gravatar
GEORGE S.
Gresham, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2025
verified customerVerified Customer
10
Fantastic
Finally found a place I trust
Karen J. from All About Automotive responded on 01/16/2025 06:20 AM

That is a huge compliment!  Thank you.


LN
gravatar
LLOYD N.
Portland, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2025
verified customerVerified Customer
10
Superior workmanship and service
I've frequented this establishment for several years now. The customer service has always been top notch and they always keep you up to date with the progress of the job. Today's work was nothing short of a masterpiece. A really strange screwball problem, parts discontinued and unavailable but somehow Steve was able to take care of the problem. Absolutely great!
Karen J. from All About Automotive responded on 01/16/2025 06:18 AM

Thank you, we fixed the internal portion of the switch so that it would work properly.  Darn switch is discontinued and could not find a replacement anywhere.  Glad we were able to help and get your vehicle back to being reliable.  Look forward to seeing you in the future.


DJ
gravatar
DOUG J.
Troutdale, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2025
verified customerVerified Customer
10
Reliable mechanic
All About Automotive maintains my vehicles in good condition. They are detail oriented.

BR
gravatar
BILL R.
Cascade Locks, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2025
verified customerVerified Customer
10
back up light install
steve did a fantastic job
Karen J. from All About Automotive responded on 01/16/2025 06:19 AM

Thank you Bill, they did look great, sure hope it is helping to see better when backing up.  All About Automotive just trying to light your way!


BT
gravatar
BRENDA T.
Gresham, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2025
verified customerVerified Customer
10
Excellent service
Very friendly and honest staff. Highly recommend.
Karen J. from All About Automotive responded on 01/16/2025 06:19 AM

Thank you, it is always a pleasure to do business with you!


SS
gravatar
STEVEN S.
Columbia City, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2025
verified customerVerified Customer
10
All about automotive
All about automotive was great. Debbie communicated with me during the repairs to keep me up to date on my auto. The technician did excellent work and got me back on the road in no time! Thank you All About Automotive.!
Karen J. from All About Automotive responded on 01/03/2025 01:16 PM

We are so happy to hear you are a satisfied customer.  It was a pleasure to take care of your vehicle, and hope we can assist you again in the future.  Thanks for your feedback!


TK
gravatar
TOM K.
Gresham, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2024
verified customerVerified Customer
10
First time customers
Outstanding service, very knowledgeable and thorough.
Karen J. from All About Automotive responded on 01/03/2025 01:15 PM

Thank you so much for the huge compliment, hope we can help again in the future!  It was a pleasure to do business with you both!

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.