business image

Alper Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,526 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
97
Net Promoter Score ®

Business Details

About

Our teams of highly trained and certified technicians are here to serve you. From oil changes to complex computer diagnostics, our staff is here to do what it takes to maintain your car. We are also certified to maintain new car warranties, so you can rely on us to be your one-stop service center. Our teams of highly trained and certified technicians are here to serve you. From oil changes to complex computer diagnostics, our staff is here to do what it takes to maintain your car. We are also certified to maintain new car warranties, so you can rely on us to be your one-stop service center.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(215) 331-3780

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
7384 State Rd Philadelphia, PA 19136
Alper Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,526 Reviews)

BG
gravatar
Barbara G.
Philadelphia, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Good service
Steve and team at Alper Automotive work with their customers to provide service your car needs when you need it
- Thanks!

JB
gravatar
Joe B.
Philadelphia, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Difficult brake job
I had my son’s car towed to Alpers after being at a different mechanic shop for two weeks and they couldn’t resolve the issue.Steve and his crew diagnosed the issue and kept us informed about all the work they needed to perform to get the car back on the road .it was a time consuming amount of work and Steve went out of his way trying to find the best prices for the parts to help with the cost of repairing. Professional all the way

JS
gravatar
Jeffery S.
Philadelphia, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Very nice staff with timely response and service
Excellent service I dropped my truck off with out an appointment and wasn't expecting them to work on it so quickly explained what was wrong and gave me options on the repairs. This small shop is now my go to for auto service I would recommend this shop to everyone who is looking for a reliable service center

NW
gravatar
Norman W.
Philadelphia, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
2007 dodge
Always excellent customer service .Very knowledgeable and professional.

SR
gravatar
Stephanie R.
Philadelphia, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
8
Always kind and complete service
From the mechanics to the front desk, no one could ask for better service. Always attentive and listen to what you have to say. Like many I am not a car guy. So my descriptions of problems may not be very accurate but at Alper Automotive they will take the time to decipher what needs to be done and what the problem is.

JS
gravatar
James S.
Philadelphia, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Excellent service and honest !
Mechanics and staff are extremely professional and knowledgeable. I have been getting my car serviced here for years. Very honest and reasonable prices.

Verified Customer
Philadelphia, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Service
Everyone was so kind and helpfully

BH
gravatar
Barry H.
Philadelphia, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
10
Service on my work truck
I heard a noise in my front end and called Steve and he told me to bring my truck in
so they could trouble shoot the problem.
They put my truck up on the lift and found the problem and then fixed the problem in a short amount of time. I trust Steve Alper with servicing all my vehicles and will always go back to Alper Automotive for service on all my vehicles as they always do an excellent job !
Alper A. from Alper Automotive responded on 04/08/2025 01:04 PM

Thank you for the great review Barry.  We are lucky to have customers like you! Our customers make our job easy and pleasent. Thank you for being a loyal customer we appreciate your business!


BH
gravatar
Barry H.
Philadelphia, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
10
Service on my work truck
I heard a noise in my front end and called Steve and he told me to bring my truck in
so they could trouble shoot the problem.
They put my truck up on the lift and found the problem and then fixed the problem in a short amount of time. I trust Steve Alper with servicing all my vehicles and will always go back to Alper Automotive for service on all my vehicles as they always do an excellent job !
Alper A. from Alper Automotive responded on 04/08/2025 01:04 PM

Thank you for the great review Barry.  We are lucky to have customers like you! Our customers make our job easy and pleasent. Thank you for being a loyal customer we appreciate your business!


BH
gravatar
Barry H.
Philadelphia, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
10
Service on my work truck
I heard a noise in my front end and called Steve and he told me to bring my truck in
so they could trouble shoot the problem.
They put my truck up on the lift and found the problem and then fixed the problem in a short amount of time. I trust Steve Alper with servicing all my vehicles and will always go back to Alper Automotive for service on all my vehicles as they always do an excellent job !
Alper A. from Alper Automotive responded on 04/08/2025 01:04 PM

Thank you for the great review Barry.  We are lucky to have customers like you! Our customers make our job easy and pleasent. Thank you for being a loyal customer we appreciate your business!


SC
gravatar
Sean C.
Philadelphia, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Fantastic as always
I've been going to Steve for over a decade. Could not be happier. Always top quality work and reasonable rates. Never had an issue in 10+ years. I recommend everyone go see Alper.
Alper A. from Alper Automotive responded on 04/08/2025 09:01 AM

Thank you for being a loyal customer Sean. We appreciate your business


JB
gravatar
John B.
Philadelphia, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Battery replacement
Always amazing service and quality work!!!
Alper A. from Alper Automotive responded on 04/08/2025 09:02 AM

Glad we could help. Thank you for choosing Alper Automotive


Verified Customer
Philadelphia, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
8
Oil change
Great service
Alper A. from Alper Automotive responded on 04/08/2025 09:02 AM

Thank you for choosing Alper Automotive. We hope to see you again


YC
gravatar
Yvette C.
Philadelphia, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Great Service
I love the video of my car’s problem!
Alper A. from Alper Automotive responded on 04/08/2025 09:04 AM

Thank you for choosing Alper Automotive. We try to make explainations a little easier, glad the video helped.


CJ
gravatar
Charles J.
Philadelphia, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
10
Excellent , quality service at a very fair price
Just Great folks to work with. Very honest an efficient. You are always the customer at Alper . They make you think that you belong there and treat you as such.
Alper A. from Alper Automotive responded on 04/08/2025 09:05 AM

Thank you for choosing Alper Automotive.  We appreciate your business and loyality.  Good luck with your move.

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.