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Alpine Motorsport LLC

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(142 Reviews)
96
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
96
Net Promoter Score ®

Business Details

About

With over 35 years of experience specializing in European and Asian automobiles, we can meet your repair and maintenance needs.

Using the latest scanner technology we can service your vehicle as an alternative to the dealer.

We also provide auto hail damage repair and paint-less dent repair.
With over 35 years of experience specializing in European and Asian automobiles, we can meet your repair and maintenance needs.

Using the latest scanner technology we can service your vehicle as an alternative to the dealer.

We also provide auto hail damage repair and paint-less dent repair.

Categories
European Auto Repair, Import Auto Repair, Auto Repair
Contact
(405) 881-3768

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
520 W Tecumseh Rd Norman, OK 73069
Alpine Motorsport LLC's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(142 Reviews)

GG
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Gregory G.
Norman, OK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2024
verified customerVerified Customer
10
Thanks.
My mother is retired and does NOT want to get a new car. However, she has a car with 203K miles on it. It's a Lexus though. It's in decent shape. The starter failed and Alpine fixed it and also provided some recommendations of what else needed repaired/replaced. My mother drove her care home back to Tulsa and told me that it rode like new.
Thanks Alpine.
Michael R. from Alpine Motorsport LLC responded on 09/05/2024 09:34 AM

Gregory, we really appreciate the great review! We give you full disclosure on your vehicles when you bring them in so we can help you forecast and budget for anything we find.


FY
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Frank Y.
Oklahoma City, OK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2024
verified customerVerified Customer
10
Awesome Service!
I recently purchased a 2008 BMW Z4 Roadster with no service history. I knew it had an oil leak and Alpine was recommended by another Z4 owner. When I contacted Mike (at Alpine), he told me he would have the car completely examined and provide me with a list of things that needed done, things that should be done, and things that could be done, but didn't have to be done right away. After reviewing the list, I authorized all repairs, and even though it was going to take a while to complete the repairs, Mike kept me informed on the status of my car. A very pleasant experience that was cheaper than taking the car to a BMW dealer!
Michael R. from Alpine Motorsport LLC responded on 08/26/2024 06:19 AM

Frank, Thank you for trusting us with your vehicle, again sorry for the delays, but we want to make sure the everything is done before we release the vehicle to customers.


Verified Customer
Norman, OK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2024
verified customerVerified Customer
10
Review of work completed
Alpine Motorsport did an outstanding job repairing and replacing needed parts for our vehicle. They kept us informed and the work was completed in a timely fashion. We would strongly recommend them and will definitely use them again, should the need arise.
Michael R. from Alpine Motorsport LLC responded on 07/12/2024 09:47 AM

Thank you for the great review! We are here when you need us!


AB
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Armond B.
Norman, OK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2024
verified customerVerified Customer
10
Great work on my car!
Great work on my car. This is the place I will have my car worked on from now on!
Michael R. from Alpine Motorsport LLC responded on 06/24/2024 07:29 AM

Armond, thank you for leaving a fantastic review!


MM
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Marc M.
Norman, OK
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/28/2024
0
Poor service .....
I trusted Alpine to help me with my Jaguar with a cable for my hood and door .....Mike made me pay 1200 dollars in advance for a new battery and cables for the hood and drivers door .....they replaced my cable for the hood latch but didn't replace the cable for the drivers door .....when I called Mike he acted like he didn't know anything about the drivers door .....he had my car and obviously knew the drivers door cable wouldn't work and didn't fix it .....when I called him about the door , he told me to go somewhere else and HUNG UP ON Me
Michael R. from Alpine Motorsport LLC responded on 05/30/2024 11:04 AM

I did hang up on the customer

Again IF you are going to have trouble with somone it is a first time customer...

Found an unscheduled 2000 Jaguar XJ8 ( as a rule of thumb I do not service anything older than 20 years ) in the parking lot one morning.

Customer calls the next day, clearly distraught, redundantly repeating their issues with the last shop the vehicle was at. I decide to let it in since it is already here…

Worked vehicle in-between existing repairs, diagnosed and printed estimates for customer since they didn’t use email (except for leaving reviews evidently). 

Customer came to shop and I explained everything we found and only recommended the battery and hood release for now to help with cost.

Customer and I both clearly did not remember the door repair at this point.

Finished repairs and customer picked up vehicle approximately a week later (at shop 15 days total)

I literally forgot to diagnose the driver door, I own it…and I am sorry I did not diagnose the door

Customer calls 10 days after picking up vehicle and demands I repair the driver front door at no cost.

I said no politely

Customer repeated multiple times that for the cost of the repair I should fix the door at no cost since I did not diagnose it while it was at the shop.

I said no

I agreed that I forgot and apologized, but customer continued to demand what he wanted.

I told them I would treat the vehicle like it never left, disassemble the door and charge for the parts and labor necessary.

Customer still clearly distraught and emotionally unstable demanded the cost of the repair which I couldn’t until I was able to disassemble the door first.

After several more minutes of this I explained to the customer that he needed to find someone else who could meet his expectations.

They have medicine and counseling for this kind of behavior, just not here…

And I hung up…


Verified Customer
Norman, OK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2024
verified customerVerified Customer
10
Audi
Have been going to alpine for many years. Have an a6 Audi na a 2000 s4. Mike works in both. Always pleased with his work. It helps that he explains things in laymen's term. Thank you.
Michael R. from Alpine Motorsport LLC responded on 05/29/2024 11:30 AM

I really appreciate your review and trusting us for literally decades with your vehicles!


JC
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Jack C.
Washington, OK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2024
10
Great Service Experience!!!!
Mike and the Alpine staff went above and beyond assisting me with an expensive repair on an older model BMW. Couldn't find a salvaged/used part as I didn't want to spend the $$$ to buy a brand new part but Mike found an outfit in California that rebuilt BMW parts and he sent our part to California, got it rebuilt, back, installed and we are fixed!!!! Estimate ~$3000 in savings!!! Alpine is the best and I highly recommend their services.
Michael R. from Alpine Motorsport LLC responded on 04/29/2024 02:45 PM

Thank you for taking the time to share your experience, Jack. We truly appreciate your kind words. We are thrilled to hear that we were able to assist you with your BMW repair and find a cost-effective solution.


DN
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David N.
Norman, OK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2024
verified customerVerified Customer
10
Professional as Always
Mike never fails to let you know what is needed to keep your car on the road. Somethings you need right now, others can wait till your next service. This is always appreciated. The constant updates and transparency of charges are above and beyond customer service.
Michael R. from Alpine Motorsport LLC responded on 02/07/2024 10:23 AM

David, thank you you for taking the time to share your positive experience with us! Transparency in our charges and regular updates are critical here.

Michael R. from Alpine Motorsport LLC responded on 02/08/2024 08:53 AM

David, thank you for the great review!


JM
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James M.
Oklahoma City, OK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2024
verified customerVerified Customer
10
Knowing my trucks gonna get fixed properly is always a benefit
Always explains the steps that he takes to determine what needs to be done with your vehicle constantly give you updates as to the progress I’ve never felt better about having my truck worked on and I own several know the works done and I get charged for what is done
Michael R. from Alpine Motorsport LLC responded on 01/31/2024 07:19 AM

Thanks for the great review James!

Michael R. from Alpine Motorsport LLC responded on 02/01/2024 07:24 AM

James, thank you for the fantastic review!


JM
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James M.
Oklahoma City, OK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2024
verified customerVerified Customer
10
Ford truck
Got the truck in gave full list of detail explanation as the issues of the vehicle and the importance of repair so I can make an informed decision as to which ones were most important to do resolve the issues and have the truck back next day most professional shop I’ve been in
Michael R. from Alpine Motorsport LLC responded on 01/16/2024 06:38 AM

James, thank you for the fantastic review!


Verified Customer
Norman, OK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2023
verified customerVerified Customer
10
BMW 328i
Made appointment on line, dropped off car for service and inspection. That same afternoon the car was completed as per requested service. I’ve been going there fro a long time and always greatly appreciate their work and recommendations. Thank you for serving my car.
Michael R. from Alpine Motorsport LLC responded on 11/10/2023 05:49 AM

We value your loyalty and are so glad to hear you were happy with our service! 

Michael R. from Alpine Motorsport LLC responded on 11/13/2023 02:25 PM

Thank you for great review! 


LS
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Leonard S.
Edmond, OK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2023
verified customerVerified Customer
10
Good Insight on Alfa Stelvio
Difficult to find anyone to work on Alfa’s in OKC area. I learned more about my Alfa than ever before, helpful to have someone locally that understands this brand. Plan to use Alpine going forward.
Michael R. from Alpine Motorsport LLC responded on 09/11/2023 10:01 AM

Thank you for the positive review, Leonard! We have been servicing Alfa Romeo since the early 1980's.


LS
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Larry S.
Norman, OK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2023
verified customerVerified Customer
10
Keeping our Honda running strong
Alpine has been my go to shop since they were on Lindsey street. Mike and the guys are professional, efficient, and friendly. I don’t think I could take my vehicles to any others hop and feel th confidence that the job was done right!
Michael R. from Alpine Motorsport LLC responded on 09/05/2023 07:37 AM

Thank you so much for your five star review, Larry! We are so glad that you have been with us since the very beginning, and we are honored that you feel confident bringing your vehicles to us.


DN
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David N.
Norman, OK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2023
verified customerVerified Customer
10
Professional
If Mike ever decides to step away from Alpine, he has a future training Dealership Service Departments on customer satisfaction. Mike was in constant contact giving me updates. It gave me the feeling that I had the only car in his shop.
Michael R. from Alpine Motorsport LLC responded on 08/16/2023 11:09 AM

Thank you for your kind words, David. We are grateful to have such a great customer like yourself!
We appreciate you taking the time to share your experience and your trust in Alpine Motorsport LLC.


JR
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J R R.
Norman, OK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2023
10
detail oriented shop
Michael doesn't miss a thing. Very through and precise work on my Jaguars. None better
Michael R. from Alpine Motorsport LLC responded on 06/30/2023 06:13 AM

JR, thank you for the support and kind words!


Displaying Review 1 - 15 of 142 in total
Service Coupons and Posts
Thanks for the kind words, John! ? We're glad you appreciate our timeliness and professionalism. #AlpineMotorsportLLC #Norman
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