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Apex Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(174 Reviews)
82
Write a Review
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Score Details

5 stars
90%
4 stars
6%
3 stars
1%
2 stars
1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
82
Net Promoter Score ®

Business Details

About

Founded in 2012, Apex Automotive has earned a reputation as one of the trusted names in auto repair and preventive maintenance services for families across Orange, Virginia.

We're family-owned and have service technicians dedicated to their craft, ensuring you receive high-quality workmanship and excellent customer service. Founded in 2012, Apex Automotive has earned a reputation as one of the trusted names in auto repair and preventive maintenance services for families across Orange, Virginia.

We're family-owned and have service technicians dedicated to their craft, ensuring you receive high-quality workmanship and excellent customer service.

Categories
Auto Maintenance, Repair Shop, Auto Repair
Contact
(540) 825-1085
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
31300 Constitution Hwy Locust Grove, VA 22508-0028
Get Directions
Apex Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(174 Reviews)
Write a Review
Recent Reviews
Verified Customer
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
State inspection
Chris struck me as knowlegeable and
easily forthcoming with helpful information on automotive repair and
maintenance issues unrelated to reason
for my visit. Individual running front
desk cheerful and helpful. Dogs there
frankly..were engaging and just plain
fun.
I see value here.
W
LT
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LAUREN T.
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Fast, efficient and knowledgeable
Everywhere else required me to drop my car off for inspection. Apex told me to bring it by and had it in and out in under an hour. Thoroughly went through what it needed. Great shop with great mechanics
JH
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John H.
Spotsylvania, VA
Toyota Tundra 2WD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Great Communication
Had a coolant leak on my truck and brought it to Apex Automotive to have it diagnosed. They quickly found the issue and gave me an estimate and time it would take to complete the fix. Chris answered any questions I had about the repair. Problem is now fixed and I couldn’t be happier. I’ll be back for routine maintenance. Great place!
JG
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JOHN G.
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
9
service
nice people to deal with very pleased with my service
MW
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Mark W.
Locust Grove, VA
Volkswagen Jetta Sedan
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/17/2025
verified customerVerified Customer
1
Not happy with the surprise charge
Had both front tires and a "new" (used rim) replaced. Total was $872 with a credit card surcharge that put it over $900. When I asked for a breakdown of the charges I was told "two new tires ($227 total) + a used rim + test drive. What I did not realize until I got home and read the receipt, was that I was charged $142 for a total vehicle inspection that was not relevant to the reason I brought it in was not requested and was not disclosed when I asked for a description of the charges. Very unimpressed.
The Team A., OWNER from Apex Automotive responded on 03/03/2025 10:41 AM

We appreciate you taking the time to share your experience, even if it wasn't a joyride. Your feedback is noted, and we shall ensure our charges are as transparent as a freshly cleaned windshield! I looked back at my notes and from what I see the appointment referenced was originally scheduled for a diagnostic, as there was a current vibration issue. If the information I have is incorrect please reach out. We will be happy to make this right!

CM
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Christy M.
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Subaru
The service at Apex was beyond superior. He is actually a miracle worker. Chris was extremely patient and explained everything. He explained the complicated issues so that I could understand them. He will be seeing us again!
The Team A., OWNER from Apex Automotive responded on 03/03/2025 10:44 AM

We appreciate your praise and are delighted our miracle worker Chris was able to turn car chaos into clarity! We look forward to our next automotive magic show.

Verified Customer
Brightwood, VA
Chevrolet Traverse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2025
verified customerVerified Customer
10
Good
Convenience and service was great.
The Team A., OWNER from Apex Automotive responded on 03/03/2025 10:43 AM

We appreciate your praise for our service; we aim to make convenience look easy—like a magician pulling a rabbit out of a hat!

TH
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Terry H.
Brightwood, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2025
10
Apex experience
Chris was excellent he kept up updated with the repairs.
The Team A., OWNER from Apex Automotive responded on 03/03/2025 10:42 AM

We're glad to hear that Chris hit the nail on the head with keeping you updated during the repair process. Communication is key! If you ever need assistance again, don’t hesitate to reach out. Happy driving!

Verified Customer
Brightwood, VA
Chevrolet Traverse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2024
verified customerVerified Customer
10
Excellent
Outstanding service.
JC
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JOHN C.
Locust Grove, VA
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2024
verified customerVerified Customer
10
Being able to schedule appointments is a time saver
Did you know that Apex does Virginia State Inspections? Being able to schedule appointments for inspections and/or small maintenance tasks is a big time and stress saver for me. No more dropping off the car or waiting for hours for a 30 minute task. I appreciate doing business with an organization that recognizes the value of my time!
JB
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Judy B.
Culpeper, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2023
10
Engine and Cabin Air Filters Installed
Very quick service at time I requested. Very friendly people and comfortable waiting area. Highly Recommend!
BB
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BRENT B.
Culpeper, VA
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2018
verified customerVerified Customer
Like dealing with family
Will be the first and last place I take my vehicles. Honest dealings and they stand behind their stellar workmanship.
Recommended
JT
Jon T.
Culpeper, VA
Jeep Patriot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2018
verified customerVerified Customer
Category: Service
Jon said he would recommend the business.
Recommended
RH
Robert H.
Lignum, VA
BMW 135i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2018
verified customerVerified Customer
Category: Service
Robert said the business takes care of him and makes sure he is satisfied.
Recommended
TW
Taylor W.
Virginia
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2018
verified customerVerified Customer
Category: Service
Taylor said the staff members were quick and worked with her. She is really appreciative of all of their help. She will bring her vehicle back if she has problems in the future.
Recommended
Displaying Review 1 - 15 of 174 in total
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