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Arcand's Service Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(197 Reviews)
95
Write a Review
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Score Details

5 stars
91%
4 stars
6%
3 stars
<1%
2 stars
1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
95
Net Promoter Score ®

Business Details

About

Veteran owned and operated, Arcand's Service Center is your quality automotive service center located in Iron Mountain, MI. With over 20 years of experience, we can work on all models of foreign and domestic vehicles. From oil changes and tune ups to diagnosing and engine maintenance, our staff has the experience and resources to get you Veteran owned and operated, Arcand's Service Center is your quality automotive service center located in Iron Mountain, MI. With over 20 years of experience, we can work on all models of foreign and domestic vehicles. From oil changes and tune ups to diagnosing and engine maintenance, our staff has the experience and resources to get you and your car back on the road quickly and safely. ...more

Categories
Auto Maintenance, Oil Change, Tires
Contact
(906) 779-9774
Visit Website
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* No Time Zone Provided
1330 N Stephenson Ave Iron Mountain, MI 49801
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Arcand's Service Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(197 Reviews)
Write a Review
Recent Reviews
KH
Kim H.
Florence, WI
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Excellent service
Went for an oil change today. As always, Dave checks everything for me since he knows I travel a lot.
Excellent service, reasonable prices.
DE
Doris E.
Kingsford, MI
Jeep Liberty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Good work.
Do a super job and always let me know if there's something wrong with my vehicle.
BH
Bill H.
Florence, WI
Jeep Liberty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
Category: Service
Bill said he had no problems with them. They do good work, they treat him well and they are good people, he is a returning customer.
Recommended
NO
Nichol O.
Crystal Falls, MI
Volkswagen Jetta
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Always a pleasure
Had a wheel bearing going out and they were able to schedule me in within 3 days. They confirmed it was the wheel bearing and replaced it. Paid in cash and got a nice discount for it.
Thank you Betsy. Thank you Dave. Thank you Alan.
LC
Liza C.
Iron Mountain, MI
Dodge Durango
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2025
verified customerVerified Customer
10
Arcan's service center
Excellent service.
BW
Bill W.
Jeep Grand Cherokee
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/20/2025
verified customerVerified Customer
0
Meh...
Very quick service, and done correctly. My only complaint is the labor they charged me over $220 in labor for an o2 sensor and change 6 sparkplugs? I won't be going back, or recommending them.
HA
gravatar
Hilarie A.
Kingsford, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
10
Very Satisfied Customer
Arcand's is a trustworthy mechanic. As a single woman, cars can be intimidating. However, I always feel like Arcand's explains things very well, and have my best interest at heart. They provide great service in a timely manner and never over charge or try to upsell. Once, I went in for brakes and they told me, "Not yet. Come back in a little bit, we don't want you to replace something that doesn't need to be replaced yet." I really appreciate how forthright they are!
CW
Chad W.
Iron Mountain, MI
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Excellent as always!
Went there today to get some work done. Unfortunately, at no fault of Arcand’s, the work wasn’t able to be done today. Good ol’ Michigan winters and the salt had taken its toll and the parts were too rusty to take a chance on creating more damage. The silver lining to this is that Dave didn’t try to force the issue and break something. He immediately came and talked to us. Great communication and honesty which is what I always experience there. I’m a repeat customer and will continue to be for as long as Alan, Dave and Betsy run it like they do right now. A++++
Verified Customer
Norway, MI
Chevrolet HHR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Very Helpful.
The staff was polite and very helpful.
JF
Janice F.
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
Very attentive and friendly, great job!! My vehicle sounds amazing!!
I didn't have a ride home after I dropped off my vehicle so instead of having to take a cab home they brought me home and picked me up when they were done working on my truck! Thank you so much for your service and your kindness!
KH
Kim H.
Florence, WI
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
10
Excellent service
Excellent service as always from Dave and Betsy and Allan
CW
Chad W.
Iron Mountain, MI
Kia Optima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Everything you would hope for in a repair shop
This is the only place I have work done on my vehicle. They’re professional and honest which is a rare find in most of today’s repair shops. They even go above and beyond by picking up and dropping off my vehicle while I’m at work which is a huge help for me. I love the veteran discount and I’m happy to support another veteran’s business. If you want your vehicle to be fixed properly the first time at a very reasonable price bring it to Allen and his crew, they’ll treat you right.
CC
Carol C.
Channing, MI
Chevrolet Impala
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Great communication.
Brought my car in for an oil change. Alan found a couple of non emergent issues that have to be addressed, none the less in the future. This business has the most qualified, honest owner and employees. I've been going to Arcands for years. Always pleased with their work.
GA
Gary or Sally A.
Norway, MI
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Gary
They found the problem and fixed it.excellent work
HB
Herb B.
Iron Mountain, MI
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
Category: Service
Herb said they are affordable and he has no doubts about the job they will do. He's very pleased with their service.
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Displaying Review 1 - 15 of 197 in total
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