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Arch's Automotive Service And Smog

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(11 Reviews)
0
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
0
Net Promoter Score ®

Business Details

Categories
Contact
(530) 273-4540

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
9:00 AM - 1:00 PM
Sun
closed
* Pacific Time (Us & Canada)
1355 E Main St Grass Valley, CA 95945-5207
Arch's Automotive Service And Smog's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(11 Reviews)

BE
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Bruce E.
Nevada City, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/28/2025
0
Smog shop's purpose is to fail your car
I had a smog check on an older car and it involved most of the time looking with mirrors everywhere including under the car. The car was failed due to an external nick on a intake boot (which did not leak into air intake when tested other places after the test). I was offered to have repairs done at the shop. The smog shop is trying to get unneeded repair business

SF
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Steven F.
Grass Valley, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2023
10
Arch's ...
Been using Arch's for 50 years ... May they never close ...

BJ
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BOB J.
Rough And Ready, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2015
verified customerVerified Customer
Helpful
My engine started running very poorly and I need to make a long commute. They diagnosed it and found a cracked spark plug, along with several other less pressing problems. I told them I will have an opportunity to do some of those things myself soon and they were willing to work with that, just doing what I asked to get back on the road.
Recommended

MT
Marilyn T.
Grass Valley, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2015
verified customerVerified Customer
Category: Service
Marilyn said this business is good and they do what they are supposed to do. They are friendly and professional.
Recommended

CC
Christianne C.
Nevada City, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2015
verified customerVerified Customer
Category: Service
Christianne said this business completed the service and there was no waiting.
Recommended

CP
Craig P.
Grass Valley, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2015
verified customerVerified Customer
Category: Service
Craig said the business did an excellent job. They go above and beyond what is normal.
Recommended

RB
Richard B.
Grass Valley, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2015
verified customerVerified Customer
Category: Service
Richard said this business is always satisfactory and never had a problem with them.
Recommended

CP
Craig P.
Grass Valley, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2015
verified customerVerified Customer
Category: Service
Craig said the business did an excellent job. They go above and beyond what is normal.
Recommended

AB
Andrea B.
Grass Valley, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2015
verified customerVerified Customer
Category: Service
Spoke with a customer who chose to remain anonymous. They said this business was very friendly and do great work. They take the extra time to explain the work and sometimes they do free work.
Recommended

LP
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LES P.
Grass Valley, CA
GMC Sierra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2015
verified customerVerified Customer
Very informative and knowledgeable.
Kevin and the gang are great.
Recommended

JG
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JENNIFER G.
Grass Valley, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2015
verified customerVerified Customer
Excellent customer service.
I have been a customer of Arch's since 1988 and have never had a bad experience. I have confidence in the information I receive about my car.
Recommended

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