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Gin's Little Valley Auto Care

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(237 Reviews)
85
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
85
Net Promoter Score ®

Business Details

About

We have a proud family automotive repair history of excellent work and customer service. We have remained loyal in serving our community and in return have been able to grow our business and offer more to local folks than ever before! We have a proud family automotive repair history of excellent work and customer service. We have remained loyal in serving our community and in return have been able to grow our business and offer more to local folks than ever before!

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(530) 477-7880

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
15898 Little Valley Road Grass Valley, CA 95949-6893
Gin's Little Valley Auto Care 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(237 Reviews)

Verified Customer
Grass Valley, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Amazing
Only honest mechanic I've ever been to. They won't upsell, give it to you straight, and are very thorough.

SS
Sydney S.
Nevada City, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
Outstanding service
This shop is responsive, knowledgeable, and truly trustworthy. Instead of recommending unnecessary repairs, they took the time to diagnose the real issue, saving me hundreds. I highly recommend them for their honesty and expertise!"
The Team A. from Gin's Little Valley Auto Care responded on 02/17/2025 02:37 PM

Thank you, Sydney.  We treat our customers the way we would want to be treated whether the shop is familiar with us or not. We truly believe in honesty.


RW
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Rick W.
Grass Valley, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
10
Gin Puts the Tonic in my Prius
Time for regular service which was thorough as usual. But I learned that I let the oil get pretty low - so my rating as a car owner took a hit (2 Stars) Also learned that it's time for a new battery which will disappoint AAA and the local tow truck drivers with whom I'm now on a first name basis.
The Team A. from Gin's Little Valley Auto Care responded on 01/27/2025 02:43 PM

Thank you, Rick.  We are always here to help when we can and when needed.  We appreciate the kinds words.


RC
Robin C.
Grass Valley, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2025
verified customerVerified Customer
10
Very fair and fixed my screw up.
Contacted them over a holiday when no one else answered. Took care of in and they repaired it for me. I had messed up and they solved my issue thanks !!
The Team A. from Gin's Little Valley Auto Care responded on 01/07/2025 08:14 AM

Thank you, Robin.  We appreciate your business. We look forward to helping you in the future.


VG
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Virginia G.
Grass Valley, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2024
verified customerVerified Customer
10
Always looks car ? over completely
They check out the problem immediately and ? with the diagnosis which gives me great confidence in the finished work. Thanks ?

CB
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Caryl B.
Grass Valley, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2024
verified customerVerified Customer
10
Always Excellent
I have never been disappointed in Gin’s little valley Auto Care. Scheduled visits and late notifications on my part have always been accommodated.
Gin always provides a complete review of the work performed and any future recommendations.
The Team A. from Gin's Little Valley Auto Care responded on 12/13/2024 04:30 PM

Thank you.  We want our customers to understand what was done to their vehicle and why.  We also want them to know why they may need further repairs.  We appreciate your business very much.


EB
Edward B.
Grass Valley, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2024
verified customerVerified Customer
10
Great service
Had my corvette carburetor tuned last month and just again today had my strutts done on my Maxima great job and good price
The Team A. from Gin's Little Valley Auto Care responded on 12/06/2024 08:13 AM

Thank you, Edward.  We appreciate your business and look forward to helping you in the future.


GL
Gabriel L.
Grass Valley, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2024
verified customerVerified Customer
10
Honest and reliable
This is our second time taking a car to Gin's and both times have been great experiences. They are great communicators, provide options to resolve our issues, and perform the work well and within the quote they offered. I highly recommend Gin's for your auto care needs!
The Team A. from Gin's Little Valley Auto Care responded on 11/11/2024 03:54 PM

Thank you, Gabe.  I appreciate the kind words and the business.  We treat our customers they way we would want to be treated.  We look forward to helping you in the future.


RW
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Rick W.
Grass Valley, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2024
verified customerVerified Customer
8
Another problem solved.
On the old Prius.
The Team A. from Gin's Little Valley Auto Care responded on 10/31/2024 03:33 PM

Thank you for your business.  We appreciate your confidence in our service.


JH
John H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2024
verified customerVerified Customer
10
Everything they did was excellent
All the work I had done by Gin’s was done to the highest standards
The Team A. from Gin's Little Valley Auto Care responded on 10/31/2024 08:55 AM

Thank you, John.  We take pride in our work and treat customers the way we would want to be treated.


BN
Brandon N.
Grass Valley, CA
Chevrolet Luv
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2024
verified customerVerified Customer
10
Transmission swap
This place is awesome, pleasant people to work with that provide quality work at reasonable prices
The Team A. from Gin's Little Valley Auto Care responded on 10/09/2024 02:13 PM

Thank you, Brandon.  We appreciate your confidence in our service.  We look forward to helping you in the future.


Verified Customer
Grass Valley, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2024
verified customerVerified Customer
10
Excellent service and very quick. Will be a returning customer.
Always professional and courteous. Very considerate of my requests.
The Team A. from Gin's Little Valley Auto Care responded on 10/04/2024 01:38 PM

Thank you!!!!!  Customer service is a big part of our business.


KJ
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Keith J.
Grass Valley, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2024
verified customerVerified Customer
10
2007 Subaru Outback transmission replacement
Very professional and thorough. Gin's found additional serious problems aside from the trannie, researched all over for hard to find parts and after several days of hard labor had my
car done and running like new. She was very thorough in explaining the invoice and showed me the bad parts, infact she gave me the old transmission to use for parts if needed at a later date! She called me often to keep me abreast of how the job was progressing. I truly hadn't experienced service like this ever in my 72 years of driving!! 2 thumbs up, cause that's all I have...
The Team A. from Gin's Little Valley Auto Care responded on 10/03/2024 08:12 AM

Thank you, Keith.  We believe in treating customers like we would like to be treated.  We always want our customers to understand what and why a repair was done.  We appreciate your business and look forward to helping you in the future.


Verified Customer
Grass Valley, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/20/2024
verified customerVerified Customer
9
Friendly and honest.
Very happy with sevice. Always good work. Take all my cars there.
The Team A. from Gin's Little Valley Auto Care responded on 09/23/2024 08:07 AM

Thank you!! Customer service and good work are our main concern.  We look forward to helping you in the future.


JW
Jason W.
Rough And Ready, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2024
verified customerVerified Customer
10
Nissan Rogue
Thank you Gin's Little Valley Auto Care for taking care of my 2023 Nissan Rogue
The Team A. from Gin's Little Valley Auto Care responded on 09/05/2024 04:49 PM

Thank you, Jason for giving us the opportunity to service your vehicle. 


Displaying Review 1 - 15 of 237 in total
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