business image

Aus-Tex Transmission, LLC

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(69 Reviews)
100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

About

Diesel Specialist
Transmission Repair
ASE Certified Technicians
Diesel Specialist
Transmission Repair
ASE Certified Technicians

Categories
Diesel Services, Auto Repair, Car Maintenance
Contact
(512) 470-7867

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
9:00 AM - 3:00 PM
Sun
closed
* Central Time (Us & Canada)
16804 Calply Dr Round Rock, TX 78664
Aus-Tex Transmission, LLC's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(69 Reviews)

BK
gravatar
Brad K.
Georgetown, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2023
10
Excellent Customer Service
Very knowledgeable with excellent customer service. Would definitely recommend them to family and friends.

BK
gravatar
Brad K.
Georgetown, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2023
10
Excellent Customer Service
Very knowledgeable with excellent customer service. Would definitely recommend them to family and friends.

NA
Nate A.
Dripping Springs, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2019
verified customerVerified Customer
Category: Service
Nate said they do really nice.
Recommended

LG
gravatar
Louis G.
Belton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2019
verified customerVerified Customer
Honesty
The technician that worked on my F350 was honest and straight forward as to the choice I should work a great and professional place to do business with. Highly recommend them to any of you looking for diesel service!
Recommended

SL
gravatar
Shad L.
Woodinville, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2019
verified customerVerified Customer
The name isn't quite right...
I'm the mostly proud owner of a 2005 F350 with the infamous 6.0 liter Powerstroke motor. I bought it new and aside from the power plant, I've been very happy with it. And like most owners, I've repeated cursed Ford for what they did to a perfectly good Navistar motor to make it the abomination it is. I've personally been elbows deep in it, replacing the turbo and oil cooler, and I've had to make roadside repairs when intercooler boots blew off, and been stranded when the fan clutch failed on a long road trip. Suffice to say, I'm pretty intimate with the truck's inner demons.

Some projects are simply to big for me to take on - head studs and gaskets, for example. So, when i saw the second factory oil cooler was again failing to cool the oil, I started looking for a shop to do the work. It had to be a shop that new these motors inside and out, backed by lots of hands on experience. Just any auto repair shop wouldn't do. I briefly considered trading it in, but with only 100K miles, that seemed like a waste of what is still a great truck. After searching for a great diesel shop a number of ways, I found Aus-Tex Transmission on the preferred installer list for Bullet Proof Diesel.

That left me scratching my head - what could a transmission shop know about diesel engines, especially this ill-fated motor. So, I called Bullet Proof and asked them about it. They told me the shop installs a couple of their kits each month, but that I should call and talk to them. That's how I met Pepe.

Pepe told me the do a comprehensive evaluation of the truck up front, so they know exactly what needs to be done before they begin any work. That process alone takes several hours, and has to begin with a cold start in the morning to test injector coil strength. He talked about all the typical weaknesses of these motors and the best fixes, both factory and after-market. In the end, he made me comfortable with their expertise to agree to have them assess my truck.

With the assessment complete, Pepe walked me through everything they needed to do and why. And, everything they didn't need to do, and why. The price-tag was no small thing, but I put down a deposit and authorized the work.

Now, with new head gasket and APR studs, a Bullet Proof oil cooler and water pump, new cold air intake and filtration system, new unconstricted intercooler tubing, and a tuner, my truck runs better than new and I couldn't be happier with the job Pepe's crew did. My only suggestion is they change the name to Aus-Tex Diesel & Transmission.
Recommended

EJ
Eddie J.
Austin, TX
Ram Cab
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2019
verified customerVerified Customer
Category: Service
Eddie said they completely and totally exceeded all of his expectations for his vehicle at this business.
Recommended

VW
gravatar
Van W.
Round Rock, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2019
verified customerVerified Customer
Great customer service
Pepe and his team were great!
Recommended

JZ
gravatar
JOHN Z.
Austin, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2019
verified customerVerified Customer
Repair Transmission
Received appointment on day and time requested. Staff was helpful in presenting options ad in scheduling day and time to meet my needs
Recommended

MT
Marco T.
Austin, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2019
verified customerVerified Customer
Category: Service
Marco said the service was good.
Recommended

DH
Donny H.
London, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2019
verified customerVerified Customer
Category: Service
Spoke with Leann. She said the service was great. Her expectations of how the vehicle would run after the service were exceeded.
Recommended

MD
gravatar
MIKE D.
Round Rock, TX
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2019
verified customerVerified Customer
Fantastic shop
Always a great experience. Any questions or concerns are answered right away.
Things I don’t notice on my truck are brought to my attention and fixed same day!!!
Great place for diesels.
Recommended

Verified Customer
Pflugerville, TX
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/02/2019
verified customerVerified Customer
Wasted my time
These guys did a great job with my transmission last year, so when I was getting a noise in my drive train, I took it back to Aus-Tex. I set an appointment (was 5 days before I could get in), they had my truck all day, and at 5pm told me to come get it as they wouldn't be able to work on it as the tech had too much to do. At least they didn't keep my truck for several days before letting me know, but basically I wasted 5 days and my time on the day I dropped it off. They do good transmission work though and would recommend them for that.
Recommended

TL
gravatar
Toni L.
Round Rock, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2019
verified customerVerified Customer
Great communication
Amazing customer service and communication. They seem to truly care they made sure to have my car ready as promised since I was renting a car! Love these guys!!!
Recommended

NW
gravatar
Nick W.
Round Rock, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2019
verified customerVerified Customer
Great service, great communication.
Had transmission rebuilt among other repairs, great work at a fair price. All my questions and concerns were addressed by friendly staff and they communicated very well. I even received photographic updates of the work while it was being performed. Unlike other shops my vehicle didn't sit ignored as work began right away, and was completed in a timely manner. Aus-Tex also inspected the vehicle and suggested repairs without pressuring me. Some we agreed to complete and others could wait. The vehicle was also washed before being returned to me which I felt was a nice touch. I highly recommend this shop an I will continue to use them to service my vehicle.
Recommended

JL
Jose L.
Texas
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/10/2019
verified customerVerified Customer
Category: Service
Jose said the transmission he bought from them was not good and he had to return to them to fix it.
Recommended

Displaying Review 1 - 15 of 69 in total
Businesses Near You
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(75 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(345 Reviews)
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(185 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(602 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(95 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.