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Auto Care East

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,329 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

About

Full-service auto repair and collision center serving New York City since 1980. Full-service auto repair and collision center serving New York City since 1980.

Categories
Car Maintenance, Collision Repair, Auto Repair
Contact
(212) 988-1515

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
243 E 94th St New York, NY 10128
Auto Care East's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,329 Reviews)

ZW
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ZVI W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Experiance
Efficient, pleasant, respectful… got the job done:)

JV
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Juan V.
New York, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
Expert friendly service
Dave greeted me at the door and showed me to the office and asked on my behalf to see if I can get a inspection ticket. I needed an appointment and went outside to wait and 5 minutes later I was told to come inside and the service was phenomenal
ANTHONY Z. from Auto Care East responded on 04/01/2025 09:38 AM

We're glad to hear that your experience was smooth as a well-oiled machine! It sounds like Dave really rolled out the red carpet for you. We aim for phenomenal service, so it's great to know we hit the mark. If there’s anything else we can assist you with, just give us a shout.


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
9
Fast car inspection
I needed a car inspection and was able to get an appointment right away. They took my car right away and it was completed in 15 minutes. I will be returning for future inspections and car repairs.
ANTHONY Z. from Auto Care East responded on 03/29/2025 09:43 AM

We couldn’t be happier to hear that you were in and out quicker than a pit stop at a NASCAR race! It's fantastic to know you found our car inspection service efficient. We look forward to being your go-to pit crew for all future inspections and repairs. Who knew auto care could be this smooth?


LC
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LISA C.
New York, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
10
Great service - professional staff
I have been using Auto Care East. They are professional staff and have great service. Prices are fair and the work they do is great !
ANTHONY Z. from Auto Care East responded on 03/18/2025 09:38 AM

We appreciate you taking the time to share your experience. It's wonderful to hear that our team has been able to meet your expectations with professional service and fair pricing. We aim to keep your vehicle running smoothly while ensuring you feel good about the process—no surprise fees or hidden mysteries here! Thank you for choosing us for your auto care needs.


SN
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Stephanie N.
New York City, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2025
10
Terrific service!
The Auto Care East team is fantastic! Their service was extra professional. The team provided us with updates every step of the way. The repair was done quickly and the car looks like new! They checked the tires, and even washed the car. Everyone on the team was professional and welcoming. I will recommend them to everyone in my building and whoever needs service.
ANTHONY Z. from Auto Care East responded on 03/17/2025 09:40 AM

We appreciate your fantastic feedback! It sounds like our team managed to give your car the royal treatment—who knew it could look so good? We're glad to hear you received all the updates and that the service was as smooth as a freshly waxed hood. Your recommendation to your building and beyond is the highest compliment we could ask for. We're here anytime you need us—just think of us as your car's personal pit crew!


KS
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KAREN S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Service
Mary and team are top notch in workmanship and customer service
ANTHONY Z. from Auto Care East responded on 03/15/2025 09:42 AM

We're flattered to receive such high praise for Mary and the team! It sounds like they're really taking the art of auto care to the next level—who knew car mechanics could also be customer service rock stars? Your support means a lot to us, and we’re here to keep your vehicle purring like a happy cat!


Verified Customer
New York, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
2017 Subaru Forester
Our car brakes were repaired a few months ago and we just had our car inspected at Autocare East. The service department is excellent and courteous. We highly recommend them.
ANTHONY Z. from Auto Care East responded on 03/12/2025 09:41 AM

We appreciate you taking the time to share your experience! It sounds like your brakes are in top shape, and having a courteous team on hand is the cherry on top. Thanks for spreading the word—it's always nice to hear that our service department is doing their job well. Wishing you many safe miles ahead!


DD
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DEBRA D.
New York, NY
BMW 330i xDrive
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
My go to!
Excellent customer service, very fair pricing.
ANTHONY Z. from Auto Care East responded on 03/09/2025 10:40 AM

We appreciate you taking the time to share your experience. Excellent customer service and fair pricing are like the bread and butter of Auto Care East. We're glad to hear that you felt taken care of without having to break the bank. Your support means a lot to us!


RS
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RHONDA S.
New York, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
9
Always easy to have my car serviced at Auto Care. They do a great job
From the office staff to the mechanics, Auto Care is top notch.
Anthony from Auto Care East responded on 02/27/2025 09:05 AM

We're genuinely pleased to hear that you had such a great experience with both our office staff and mechanics. Our team prides itself on handling everything from paperwork to precision repairs, and it sounds like they hit the mark! If only we could train the office plants to give service with a smile too. We appreciate your support!


Verified Customer
New York, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Inspection
My experience was so pleasant and the inspection was quick.
Anthony from Auto Care East responded on 02/25/2025 11:21 AM

We’re glad to hear that your experience was pleasant and that our inspection was quick. It’s always nice when we can keep things moving faster than a race car at the starting line! If you ever need us again, you know where to find us. Safe travels!


OS
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ORNA S.
New York, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Great coordination and oil change.
Great professional team. I had an easy time booking and coordinating and appreciate the oil change service. They have provided good professional service for 6 years.
Anthony from Auto Care East responded on 02/25/2025 11:21 AM

We're glad to hear that you've had a smooth experience with our team and that we've kept your vehicle running smoothly for six years! It's like a well-oiled machine—oh wait, that's exactly what we're here for! If you need us for any future services, we're always here to help. Safe travels until we meet again!


EJ
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EVERETT J.
New York, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Recent Experience
First rate service and value.
ANTHONY Z. from Auto Care East responded on 02/19/2025 09:40 AM

We're glad to hear you had a fantastic experience with us! We aim to provide first-rate service and value because your car deserves nothing less. If we can continue keeping your ride in top shape, keep spreading the good word—it's much appreciated!


MR
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Mark R.
New York City, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2024
10
Auto Care East did a great job!
Our car was severely damaged in a thunder storm. Auto Care East did a wonderful job repairing it. They were conscientious and let us know exactly what they were doing every step of the way. I would recommend them highly to anyone who needs their services.

KS
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Kumar S.
New York City, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2024
10
Superb
Repaired my Audi. Did a flawless job, starting with inspecting the damage, creating a repair estimate, submitting to my insurance company.......

Will return if I need to.

RS
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RALPH S.
New York City, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2023
10
GREAT SERVICE, HIGHEST QUALITY REPAIRS, ON TIME COMPLETION
EXCELLENT SERVICE, GREAT WORKMANSHIP AND TIMELY COMPLETION ! I HIGHLY RECOMMEND THEM FOR COLLISION REPAIRS THAT MAKE YOUR CAR LOOK LIKE NEW.
Service Coupons and Posts
We're thrilled to hear you've been part of the Auto Care East family for 6 years! 🎉 Our team loves making car maintenance as smooth as possible—like oil on gears! Thanks for trusting us with your ride! 🚗💨 #CustomerAppreciation #AutoCare
Learn More

Spring Savings
10% off parts and labor on any mechanical service or repair. (Collision work, insurance claims, and NYS inspections are not included.)
Code: 10% Off
Offer Valid 03/12/2025-04/30/2025 Discounts can not be combined with other offers. Collision work, insurance claims, and NYS inspections are not included

We're revving up with gratitude for the stellar review! 🚗✨ We strive to deliver first-rate service at a value that keeps your wheels turning smoothly! Thanks for choosing Auto Care East! #AutoCareExcellence #SmoothRides
Learn More
Spring Savings
10% off parts and labor on any mechanical service or repair. (Collision work, insurance claims, and NYS inspections are not included.)
Code: 10% Off
Offer Valid 03/12/2025-04/30/2025 Discounts can not be combined with other offers. Collision work, insurance claims, and NYS inspections are not included

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