Business Solutions
English Español
SureCritic / Auto Repair / Auto Care Experts LLC
business image

Auto Care Experts LLC

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(605 Reviews)
91
Write a Review
Schedule Appointment

Score Details

5 stars
95%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
91
Net Promoter Score ®

Business Details

About

Auto Care Experts LLC is a full-service preventive maintenance and auto repairs center in the Yakima, WA 98903 area, specializing in General Services, Car & Truck Care, Inspections and Emissions, Undercar Services, Alignment, Brakes, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, 4x4 Services, Heating and Cooling Auto Care Experts LLC is a full-service preventive maintenance and auto repairs center in the Yakima, WA 98903 area, specializing in General Services, Car & Truck Care, Inspections and Emissions, Undercar Services, Alignment, Brakes, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, 4x4 Services, Heating and Cooling Services, Electrical Services, Electronic Services, Miscellaneous Services, Domestic Cars & Trucks, Import Cars & Trucks, Quick Lube Services and Batteries since 2000.

Our experts have the knowledge to service and repair even the most challenging auto problems on all makes and models of domestic and import vehicles. We use the latest technology to assess the situation and offer you alternatives. We guarantee all of our work and know you'll be happy with the outcome. Stop in or give us a call at 509-457-1033 to let us know how we can help you! ...more

Categories
Auto Repair, Auto Maintenance, Oil Change
Contact
(509) 457-1033
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
3503 Ahtanum Rd Yakima, WA 98903
Get Directions
Auto Care Experts LLC's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(605 Reviews)
Write a Review
Recent Reviews
Verified Customer
Yakima, WA
Buick Encore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Auto repair
Great customer service
TL
gravatar
TRACI L.
Yakima, WA
Dodge Durango
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Check engine light
Auto care experts are just what their name implies: experts in auto care!
They communicate well and go above and beyond to make sure your vehicle is safe and ready to roll! I appreciate the communication and professionalism they represent!
CC
CONNIE C.
Yakima, WA
Lexus IS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Love this shop. Honest and great work.
They do great work. I’m so happy I found this repair shop.
RA
gravatar
ROB A.
Yakima, WA
Chevrolet Silverado SS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Top notch professional work completed quickly!
Auto Care Experts has completed many tasks for me with great customer service, quick, clean and precise work with a level of professionalism that is not common!
RL
gravatar
ROD L.
Yakima, WA
Ford F-550 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Motorhome oil change
Outstanding job as always
Thank you
Verified Customer
Yakima, WA
Chevrolet Silverado SS
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/23/2025
verified customerVerified Customer
10
I had to be a bit pushy but there customer service was excellent
I spoke with Alex a majority of the time and he was very nice and explained things well! Every person I spoke with was kind and helpful, they did tell me they would call me back in an hour a few times and I would have to call back an hour and a half later to get an answer but other than that they were excellent and there prices are very reasonable!
SS
gravatar
STEVE S.
Yakima, WA
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Highlander repair
Very prompt, positive and honest.
JM
JAMES M.
Yakima, WA
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
High marks for trust that they are doing right by us.
Always great service prompt.High marks for trust that they are doing right by us!
RC
RUSSELL C.
Yakima, WA
Ford F-350 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Diesel truck work
I’ve been to ACE about four times now and they are the best!!! Customer service is tops!!!
BL
BRIAN L.
Yakima, WA
Toyota Tundra 2WD Truck
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
Auto tepair
They got our truck in very quickly and fixed with fair pricing! Excellent business!!
LA
LARRY A.
Selah, WA
Ram Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Highly recommended!
They have done several repairs to both of my trucks. All repairs were done right the first time. They are both professional and courteous.
JV
gravatar
JIM V.
Yakima, WA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Best go to for auto repair!
I have a standing order with these guys that if one of the 4 autos come in for anything to give it a once over for any other problems! My daughter’s car went in for an oil change and they did the once over and discovered her back break had locked up and was gone. Like a boss they replaced the bad parts and she was on her way! I never worry with these guys as they fix it correct the first time and get it done! Thanks guys for taking care of what needs to be done.
JR
JENNIFER R.
Yakima, WA
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2025
verified customerVerified Customer
10
Great experience / caring and knowledgeable staff
I appreciated that i was given a ride to and from work to pick up my vehicle and they fixed what was asked as well as gave me an estimate on other things that i should think about fixing in the future
Cherie from Auto Care Experts LLC responded on 03/03/2025 11:15 AM

We are glad that you appreciate our staff's work ethic as much as we do.  Thanks so much for taking the time to do this review for them and we hope you have a wonderful week!

ZV
ZEKE V.
Yakima, WA
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2025
verified customerVerified Customer
10
Yakima’s best shop.
This place is really the best shop in town. The are OEM parts drive and the techs are top of their class.
Cherie from Auto Care Experts LLC responded on 03/03/2025 11:11 AM

Thanks so much for this wonderful review and it is always great to see you.  Have an awesome week!

BR
Bethany R.
Yakima, WA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2025
verified customerVerified Customer
10
Alignment and brakes
I got new tires and before the tire place could do an alignment for me, I had to get cambers for my rear wheels. Auto care got me right in and not only ordered and put on the parts the same day, but also replaced my brake pads and did the alignment for me! Great customer service and communication! Our whole family uses Auto Care.
Cherie from Auto Care Experts LLC responded on 03/03/2025 10:27 AM

We were glad our staff could help you out so fast, and we really appreciate you taking the time to do this review for them.  Our staff enjoys seeing that customers appreciate their efforts when we post the prior week's reviews in the break area because it starts their week off on a high note.  Thanks so much and have a wonderful week!

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.