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Auto Center

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(947 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
97
Net Promoter Score ®

Business Details

About

For years Auto Center has been there for the people of Chappaqua. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Chappaqua has to offer.

Auto Center was founded on the basic idea that everyone deserves respect. It is our mission to
For years Auto Center has been there for the people of Chappaqua. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Chappaqua has to offer.

Auto Center was founded on the basic idea that everyone deserves respect. It is our mission to treat each person that comes through our door with dignity and sensitivity. We believe this attention to detail has paid off by providing us with our loyal, friendly family of customers. That’s what makes Auto Center the best car service in Chappaqua!
...more

Categories
Car Maintenance, Auto Repair, Oil Change
Contact
(914) 244-5136

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
480 Bedford Rd, Chappaqua, NY 10514

Affiliations

ASE
ASE - Master Certification
Technet
Auto Center's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(947 Reviews)

PR
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PHIL R.
Katonah, NY
Mercedes-Benz 560SL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
always a great experience.
Tha best people running the place and working on the cars. Fast, honest and knowledgeable. Always the best service anywhere.

JO
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Jennifer O.
Pleasantville, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Excellent service
Very easy to make an appointment. My car needed an inspection. The service was quick and I was kept informed about the status via text. Very clean facility. Would recommend this auto center to anyone who cares about quality service.

KO
Karpenko O.
Ridgewood, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
Category: Service
Karpenko said they were excellent. He didn't have any issue with them, they did the service he asked for. There wasn't much communication but everything was fine.
Recommended

RW
Rob W.
Irvington, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Friendly and excellent work.
I am always happy with the work done on my cars. Work always done timely and with a smile.
The Team A. from Auto Center responded on 04/10/2025 09:35 AM

We appreciate you taking the time to share your experience! It's always great to hear that our hard work is bringing smiles, both on our faces and yours. We believe in delivering quality service without keeping you waiting—after all, what good is a timely repair without a bit of joy sprinkled on top? Looking forward to keeping your cars in tip-top shape in the future!


RW
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Robert W.
Yorktown Heights, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
10
They take car of your car as if it was their own.
They are awesome and show respect for each customer. They take care of your car needs as if the car was their own.
The Team A. from Auto Center responded on 04/10/2025 09:35 AM

We're glad to hear that you found our team awesome and respectful! We believe that treating every car like it’s our own is the best way to keep things running smoothly. If our mechanic skills were an Olympic sport, we’d definitely be competing for gold! Thanks for choosing us for your car needs.


PP
Priscilla P.
Yonkers, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Tire Change
Had a tire issue Frank immediately assessed the problem took my car in. I also mentioned that I was a little pressed with time he didn’t hesitate he made it happen for me. My car was given back to me at 100%.
The Team A. from Auto Center responded on 04/09/2025 09:34 AM

We're glad to hear that Frank was able to come to your rescue in tire trouble without taking a coffee break in between! It's great to know you were back on the road with your car at 100%. We understand how precious time can be, and we appreciate you giving us the opportunity to help. Here's to smooth drives ahead!


EH
Erik H.
Mahopac, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
Category: Service
Erik said they're good.
Recommended
The Team A. from Auto Center responded on 04/08/2025 09:33 AM

We're glad to hear you think we're good! It's always nice to know our hard work is noticed. If there's anything specific that stood out to you, feel free to share—we're all ears! Your support helps keep our engines running smoothly.


RB
Richard B.
Pleasantville, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Trustworthy with no upsell
I’m a big fan of Chappaqua Auto Center. They do what’s needed quickly and well and at a reasonable cost. And they don’t tell you about all the unexpected things that they could surprise you with. These guys want to build customers for the long term, and it shows.
The Team A. from Auto Center responded on 04/07/2025 09:34 AM

We're glad to hear you're enjoying your experiences at Chappaqua Auto Center. It sounds like we’ve hit the sweet spot of speed, quality, and cost – like a well-tuned engine! We believe in keeping things straightforward without sneaky surprises, just like a good road trip should be. Your support and trust in us for the long haul means a lot. Looking forward to keeping your vehicle in top shape for all your adventures!


RW
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Robert W.
Yorktown Heights, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
They are amazing mechanics and work on my car as if it was theirs. And they treat us with the utmost dignity and respect.
They are amazing mechanics and work on my car as if it was theirs. And they treat us with the utmost dignity and respect.
The Team A. from Auto Center responded on 04/06/2025 09:34 AM

It’s fantastic to hear about your experience! We always strive to treat every vehicle like it’s our own and to ensure our customers feel valued. It sounds like our team hit the mark! When mechanics and customer service mix as well as oil and water, great things happen. We appreciate you taking the time to share your thoughts!


Verified Customer
Chappaqua, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
Quick and excellent service!
Excellent service and staff is great.
The Team A. from Auto Center responded on 04/05/2025 09:38 AM

We appreciate you taking the time to share your experience with us. It's fantastic to hear that you found our service and staff to be top-notch. We aim for excellence, and it's great to know we hit the mark. If our team ever needs a morale boost, we might just refer to your feedback as a motivational poster!


Verified Customer
Cortlandt Manor, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
Inspection
Inspection was done quick. Great work!
The Team A. from Auto Center responded on 04/05/2025 09:38 AM

We're glad to hear that your inspection was a quick and efficient experience! Our team always aims to give you the A-team treatment while keeping things speedy. If you have any other automotive needs, we hope to continue impressing you with our work. Safe travels on the road ahead!


DU
Deb U.
Thornwood, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Highly recommend
Great service, very professional. I was referred to them by my mechanic. They also give you a print out of exactly what they did to alien your vehicle. I highly recommend Auto Center!

TC
Toe-Fun C.
Chappaqua, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Honest and reliable car repair shop
I took my car to Auto Center for inspection and oil change, They finished the work as planned and I couldn't be more pleased with the experience.
Tammy was incredibly polite and took the time to answer all my questions without rushing me.
if you're looking for reliable and honest car repair services, Auto Center is the place to go!
The Team A. from Auto Center responded on 03/31/2025 09:33 AM

We appreciate you taking the time to share your experience with us. It sounds like your visit was smoother than a freshly changed oil filter! We're glad to hear that Tammy provided you with the information you needed—she's a real gem on our team. Thank you for trusting us with your car care; we strive to keep your ride running like a dream!


MJ
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Marina J.
Mount Kisco, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Consistently good service!
My car was taken without an appointment! Fast, friendly and professional service. Thank you!
The Team A. from Auto Center responded on 03/30/2025 09:35 AM

We're glad to hear that our team was able to take care of your car on a whim! Fast and friendly service is what we aim for, though we might need to start charging for an appointment if we keep getting this popular. It's always a pleasure to provide professional service when you need it. Your car is in good hands, and we appreciate your trust in us!


FD
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Frank D.
Pleasantville, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Excellent service always
John is always responsive and efficient. Excellent !
The Team A. from Auto Center responded on 03/29/2025 09:35 AM

We appreciate your feedback! It sounds like John is ready to tackle any car issue at lightning speed, which makes us feel like we have our very own superhero in the garage. We're glad to hear you had an excellent experience with us!

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