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Auto Center

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(914 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
97
Net Promoter Score ®

Business Details

About

For years Auto Center has been there for the people of Chappaqua. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Chappaqua has to offer.

Auto Center was founded on the basic idea that everyone deserves respect. It is our mission to
For years Auto Center has been there for the people of Chappaqua. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Chappaqua has to offer.

Auto Center was founded on the basic idea that everyone deserves respect. It is our mission to treat each person that comes through our door with dignity and sensitivity. We believe this attention to detail has paid off by providing us with our loyal, friendly family of customers. That’s what makes Auto Center the best car service in Chappaqua!
...more

Categories
Car Maintenance, Auto Repair, Oil Change
Contact
(914) 244-5136

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
480 Bedford Rd, Chappaqua, NY 10514

Affiliations

ASE
ASE - Master Certification
Technet
Auto Center's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(914 Reviews)

JA
Jonathan A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
10
Excellent service
Above and beyond service.

JT
Joseph T.
Bedford Hills, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Top notch
Great group of guys, very knowledgeable and always accommodating, I highly recommend
The Team A. from Auto Center responded on 02/18/2025 09:38 AM

We're glad to hear you had a positive experience with our team! Knowledgeable and accommodating is exactly what we aim for, but hey, it sounds like we've hit the nail on the head! Your recommendation means a lot to us, and we promise to keep up the good work. Come back anytime—we're always here to help!


Verified Customer
Chappaqua, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
10
Excellent service as always!
Needed quick fix on washer reservoir leak. Received quick appt access and job was quickly completed. So glad for Chappaqua Auto: trusted and competent.
The Team A. from Auto Center responded on 02/15/2025 09:34 AM

We appreciate your feedback and are delighted to hear that we could get your washer reservoir leak sorted out without keeping you waiting. It's always our aim to provide speedy service without compromising quality—like a pit crew in a race, but for your car! If you have any other automotive needs in the future, you know where to find us. Safe driving!


KO
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Kathleen O.
Yonkers, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
wonderful
they are wonderful and take care of your car and accommodate you
The Team A. from Auto Center responded on 02/11/2025 09:33 AM

We're pleased to hear that you had a wonderful experience with us! It’s our goal to treat every car like it’s our own, and it sounds like we hit the mark. If there’s anything specific you enjoyed or any new car-related adventures you're planning, we're all ears. Here’s to smooth rides ahead!


TD
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Tony D.
Hartsdale, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
XC70 new belt and pulleys
Great work from John on my 2015 XC70 T6. Its a little bit of a ride from the White Plains area but totally worth it. When you find a great Volvo 'guy' you keep going back.
The Team A. from Auto Center responded on 02/10/2025 09:33 AM

We're glad to hear that you found your great Volvo 'guy'! It sounds like John's expertise really made the trip from White Plains worthwhile. We appreciate your loyalty and are always here to make sure your XC70 T6 is in top shape. Here's to more smooth rides ahead!


MV
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Mike V.
Mamaroneck, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2025
verified customerVerified Customer
10
Excellent service
I highly recommend this shop, knowledgeable, professional, and timely service. Thank you!!
The Team A. from Auto Center responded on 02/07/2025 09:34 AM

We appreciate the glowing recommendation! It sounds like our team hit the nail on the head with their expertise and efficiency. Timeliness is key, especially when you’ve got places to go and things to do. We're glad to have been a part of your day, and we’re always here to keep everything running smoothly. Enjoy the ride!


JO
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Jennifer O.
Pleasantville, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Fast quality service
My car had to be towed to the AutoCenter in an emergency. The team was very accommodating and squeezed us into their busy schedule. Car’s problem was diagnosed quickly and was completed by the end of the day. Very appreciative of the quality of service and speed of service at the Auto Center. Wouldn’t bring our vehicles anywhere else.
The Team A. from Auto Center responded on 02/05/2025 09:34 AM

We're glad to hear that your emergency turned into a smooth ride, and not just because of a tow truck! Our team prides itself on being the superheroes of the auto world—always ready to rescue you from car troubles, even on a busy day. It's great to know that we swiftly diagnosed the problem and had you back on your way by day's end. We’re dedicated to providing quality service and appreciate you choosing us as your go-to auto destination. Happy driving, and may your adventures be trouble-free!


AM
Amin M.
Armonk, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Best Repair Shop Around
From scheduling your service to performing exceptional service to giving you fair prices the Auto Center is the best auto shop around. These guys love cars and it shows in the quality of service.
The Team A. from Auto Center responded on 02/04/2025 09:34 AM

We appreciate you taking the time to share your experience with us. It’s always a relief to know that our passion for cars is recognized. Just like a finely tuned engine, we believe that every part of our service should work harmoniously to provide an exceptional experience. We’re glad you found our scheduling and pricing to your satisfaction. Here’s to more smooth rides ahead!


RB
Rebecca B.
Mount Kisco, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
prompt and friendly service!
Excellent service and always accommodating! Very timely.
The Team A. from Auto Center responded on 01/29/2025 09:35 AM

We appreciate your feedback! It sounds like we hit the nail on the head with both service and timeliness. We strive to keep our customers rolling smoothly, and it's great to hear that we've been able to accommodate your needs. If you need anything else, just give us a shout!


Verified Customer
Yorktown Heights, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
State Inspection
Great service.
The Team A. from Auto Center responded on 01/28/2025 09:33 AM

We're delighted to hear you enjoyed our service! Our team works hard to keep everything running smoothly, so it's rewarding to know it made a positive impression. If great service were a sport, we'd be going for gold! Looking forward to welcoming you back for more top-notch experiences.


JO
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Jennifer O.
Pleasantville, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Fast and expert service
I called for an appointment because my car’s battery was acting up. Was able to secure an appointment the same day and my car was looked at very soon after I dropped it. The battery was replaced quickly and I was kept informed about my cars status the whole time it was at the shop. John and Frank were professional and courteous. Highly recommend this shop to anyone who values their time and money.
The Team A. from Auto Center responded on 01/28/2025 09:33 AM

It sounds like we really hit the jackpot with your visit! We're glad to hear that everything went smoothly from start to finish, and that John and Frank kept you in the loop while your car got the TLC it needed. Your time and money are definitely valuable, and we aim to treat both like royalty. We appreciate the recommendation—your support means the world to us!


MC
Mel C.
Mount Kisco, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
10
Easy appointments and fair prices
Auto Center is convenient and an easy choice for ongoing maintenance. They also offer specific expertise with classic and muscle cars, and can do major engine repair. Also, accessibility and friendliness is top notch.
The Team A. from Auto Center responded on 01/26/2025 09:35 AM

We're glad to hear you find us both convenient and capable! Whether it's keeping your classic beauty purring or tackling major engine repair, we aim to be the go-to pit stop for all things automotive. Our team prides itself on being friendly and accessible because we believe that a smile goes a long way—especially when dealing with engines that can sometimes be a bit moody. Thanks for choosing us for your maintenance needs!


AB
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Aracelly B.
Mount Kisco, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
I went in for a inspection
It’s always a pleasure to take my car for service at the auto center. They are very friendly and I’m anlways out the door fast and when it’s a long appt. They always tell me and have even given me a ride home and back. They provide great service and I’m so glad I found them for my car needs.
The Team A. from Auto Center responded on 01/22/2025 09:33 AM

We're delighted to hear that your experiences at our auto center have been so positive! It sounds like you’ve found your car's second home. We pride ourselves on being friendly and efficient—after all, everyone loves a speedy pit stop. And of course, we believe in going the extra mile (sometimes literally) to make sure you're taken care of. Thanks for sharing your thoughts, and here's to many more speedy services ahead!


ND
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Nadia D.
Pound Ridge, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2025
verified customerVerified Customer
10
Total alignment
Good work Very satisfied
The Team A. from Auto Center responded on 01/19/2025 09:34 AM

We appreciate your feedback and are glad to hear you're satisfied with the work! It's always our aim to make sure every vehicle leaves in tip-top shape, and it sounds like we hit the mark this time. If your car could smile, we like to think it would be grinning from ear to ear. Looking forward to helping you with any future automotive needs!


JN
John N.
Valhalla, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2025
verified customerVerified Customer
10
Reliable
Thanks guys for always allotting time in a pinch.
The Team A. from Auto Center responded on 01/18/2025 09:34 AM

We're happy to hear that we've been able to help you out, even when time is tight. We're like the superheroes of the auto world, swooping in just when you need us! Your trust in us means a lot, and we appreciate you taking the time to share your experience. Keep those wheels turning!


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