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Auto Doctor of Bluffton

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(905 Reviews)
92
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
3.0
ReScore Average
92
Net Promoter Score ®

Business Details

About

Auto Doctor in Bluffton, IN is the premier auto repair shop serving Wells, Adams, and Delaware counties since 1978. We specialize in alignment and front end repairs, tire sales and repair, check engine light diagnostics, and much more. For all your auto repair and service needs contact Auto Doctor in Bluffton. Auto Doctor in Bluffton, IN is the premier auto repair shop serving Wells, Adams, and Delaware counties since 1978. We specialize in alignment and front end repairs, tire sales and repair, check engine light diagnostics, and much more. For all your auto repair and service needs contact Auto Doctor in Bluffton.

Categories
Auto Repair, Repair Shop, Car Maintenance
Contact
(260) 824-5344

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1150 N Main St Bluffton, IN 46714
Auto Doctor of Bluffton's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(905 Reviews)

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Review
I want to say thank u to them for taking me seriously and fixing my car thank you very much I would recommend them to anyone

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Best in town
They where very helpful and extremely polite would recommend

KH
Keven H.
Indiana
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
Category: Service
Keven said they did a very good job and have good service.
Recommended

BS
BEVERLY S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Prompt and friendly
I’ve used their services twice now. Both times I’ve gotten in quickly and had great results.

BG
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BARRY G.
Bluffton, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Everything you hope for in auto repair
Friendly, accommodating, affordable. Angie gave me a time. When I arrived the guys promptly started on my repairs. The diagnosis was fast, accurate and on the dime.
Told me the simple stuff I could repair on my own. Needed new tires - got a good price - I will schedule for next time.
I have checked around Bluffton and Auto Doctor is the price, quality, value source I rely on for auto repair in Bluffton.

TB
THOMAS B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
Efficient, helpful, honest, and kind
I took my car in for some basic preventative maintenance as well as an oil change and they were up front and helpful throughout the entire process. Would definitely return and recommend

Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/27/2025
verified customerVerified Customer
9
Smoke
My car smelled of cigarette smoke when I got in after the work was done.

RR
gravatar
RUBEN R.
Bluffton, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
Confidence
Can count on work being done in a quality manner as well as quiclky

SL
gravatar
SUSAN L.
Ossian, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Thank you ‼️
I am grateful to have a service so prompt and dedicated to customer service. Always helpful!

SC
STEVE A C.
Bluffton, IN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/16/2025
verified customerVerified Customer
0
Thermostat replacement
30 $ for thermostat 60$for 2 gallons of antifreeze 68$ for labor and 7$ to use a debt card I was raped and now your asking me if I liked it I'll post my receipt on Facebook good luck
Dan S., Owner from Auto Doctor of Bluffton responded on 01/20/2025 07:35 AM

 I AM SORRY THAT YOU FEEL THIS WAY STEVE.  I KNOW THAT THE VEHICLE CAME IN WITH NO HEAT AND THAT WE OFFERED TO DIAGNOSE THE ISSUE AND WAS DENIED THE ABILITY TO DO SO.  I ALSO KNOW THAT WE CONTACTED YOU WITH AN EXACT PRICE BEFORE PREFORMING THE WORK THAT YOU REQUESTED.  I AM NOT SURE WHY YOU WOULD APPROVE OF THE REPAIR AND PRICE IN ADVANCE AND THEN LEAVE A REVUE AS IF YOU DID NOT KNOW THE COST OF THE JOB.  IF THERE IS ANYTHING WE COULD CHANGE TO DO A BETTER SERVICE IN THE FUTURE PLEASE REACH OUT AND LET ME KNOW.

THANKS FROM THE OWNER,
DAN STEFFEN AT AUTO DOCTOR


TB
Tara B.
Bluffton, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
Category: Service
Tara said they always do a great job.
Recommended

BS
BEVERLY S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2025
verified customerVerified Customer
10
Excellent Service
They got me in the same day I called. They also were very good about explaining all the details of what was going on.

JW
JIM W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2025
verified customerVerified Customer
10
Timely and friendly customer service
Auto Doctor of Bluffton has always treated me right with timely and friendly service. Thanks for what you do in the community.

AH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2024
verified customerVerified Customer
10
Very accurate estimate for repairs
Was honest upfront about the price of the repairs had my car back in the same day. They took a lot of the worrying out plus knowing they're very customer and business orientated. And they pull through for my Family everytime Ty

RB
RUSSELL B.
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2024
verified customerVerified Customer
10
Awesome people and service
Oil change and ordered tires
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