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Auto Doctor of Bluffton

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(910 Reviews)
92
Write a Review
Schedule Appointment

Score Details

5 stars
89%
4 stars
7%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores™
3.0
ReScore™ Average
92
Net Promoter Score ®

Business Details

About

Auto Doctor in Bluffton, IN is the premier auto repair shop serving Wells, Adams, and Delaware counties since 1978. We specialize in alignment and front end repairs, tire sales and repair, check engine light diagnostics, and much more. For all your auto repair and service needs contact Auto Doctor in Bluffton. Auto Doctor in Bluffton, IN is the premier auto repair shop serving Wells, Adams, and Delaware counties since 1978. We specialize in alignment and front end repairs, tire sales and repair, check engine light diagnostics, and much more. For all your auto repair and service needs contact Auto Doctor in Bluffton.

Categories
Auto Repair, Repair Shop, Car Maintenance
Contact
(260) 824-5344
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1150 N Main St Bluffton, IN 46714
Get Directions
Auto Doctor of Bluffton's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(910 Reviews)
Write a Review
Recent Reviews
JC
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JEANNE C.
Decatur, IN
Saturn Ion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Best auto shop around
I was in an out in half hour. They addressed all my issues on my car and fixed them. Awesome.
MB
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MICHEAL B.
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Great job!
Went in for my regular oil change and to check on what was believed to be a minor coolant leak. The leak wasn't as minor as thought. After explaining my options they got it taken care of in a timely, budget friendly manner. Thank you.
RP
ROY P.
Ram 3500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Very courteous group of people they definitely take pride in their work.
Awesome group of employees, took my truck in and they done a full inspection and repaired the next day. I highly recommend them.
LP
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LES P.
Craigville, IN
Toyota Corolla
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/14/2025
verified customerVerified Customer
8
Tires replaced
Rear tires replaced and I had two bent rims. It went okay.
Dan S., Owner from Auto Doctor of Bluffton responded on 03/14/2025 11:29 AM

Hello Les, this is the owner Dan at auto doctor.  I was just wondering what we could have done differently in your eyes to deserve a better revue.  The revues we receive have a huge impact on our on-line presence and I hold them with very high importance.  We strive to maintain the highest quality of work and do our best to help customers as much as we possibly can.  If there was anything we done to deserve a rating this low please let me know.  If not I am asking you to reconsider your revue of our team and work.  Thanks for giving us a chance to keep your car on the road and until next time. 

Dan at AUTO Doctor 

TB
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TWYLA B.
Bluffton, IN
Chevrolet Traverse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Oil Change/Battery warranty
Very Professional as Always. Angie was very Friendly as Well.
Verified Customer
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Review
I want to say thank u to them for taking me seriously and fixing my car thank you very much I would recommend them to anyone
Dan S., Owner from Auto Doctor of Bluffton responded on 03/05/2025 10:43 AM

Here at Auto Doctor me and my team always do our best to tackle our customers concerns.  It make me and my team to see feedback like this to let us know that we are achieving that goal.  Thank you for the kind words and if you ever need anything or know someone who does we will be here and ready to take on any task we can for you.  Thank again from your Auto Doctor crew.

Dan at AUTO Doctor 

TB
TRISTON B.
Subaru Impreza Sedan (Natl)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Best in town
They where very helpful and extremely polite would recommend
Dan S., Owner from Auto Doctor of Bluffton responded on 03/05/2025 10:48 AM

Just wanted to say thank you for giving us the chance to take care of your automotive needs.  I always love to see all the feedback.  If you have any other car problems please feel free to reach out and we will always do our best to keep you safe and on the road!  thanks again from your Auto Doctor Crew!

Dan at AUTO Doctor 

KH
Keven H.
Indiana
GMC Yukon XL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
Category: Service
Keven said they did a very good job and have good service.
Recommended
Dan S., Owner from Auto Doctor of Bluffton responded on 03/05/2025 10:50 AM

Always great to see you at the shop!  We look farward to helping you out next time you have an automotive need.  Thanks again from your Auto Doctor Crew.

Dan at AUTO Doctor 

BS
BEVERLY S.
Oldsmobile Bravada
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Prompt and friendly
I’ve used their services twice now. Both times I’ve gotten in quickly and had great results.
Dan S., Owner from Auto Doctor of Bluffton responded on 03/05/2025 10:52 AM

Our goal is always to provide the best service posible without braking the bank.  It warms my heart to see that we are making a diference in the comunity.  If you have any more automotive needs please let us know and we will keep you safe and on the road.  Thanks again from your Auto Doctor Crew!

Dan at AUTO Doctor 

BG
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BARRY G.
Bluffton, IN
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Everything you hope for in auto repair
Friendly, accommodating, affordable. Angie gave me a time. When I arrived the guys promptly started on my repairs. The diagnosis was fast, accurate and on the dime.
Told me the simple stuff I could repair on my own. Needed new tires - got a good price - I will schedule for next time.
I have checked around Bluffton and Auto Doctor is the price, quality, value source I rely on for auto repair in Bluffton.
Dan S., Owner from Auto Doctor of Bluffton responded on 03/05/2025 10:56 AM

Here at Auto Doctor it make our day to get feedback like this.  I look forward to seeing you for tires in the future and hope that we can continue to fulfill all your automotive needs!  Thanks again from your Auto Doctor Crew!

Dan at AUTO Doctor 

TB
THOMAS B.
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
Efficient, helpful, honest, and kind
I took my car in for some basic preventative maintenance as well as an oil change and they were up front and helpful throughout the entire process. Would definitely return and recommend
Dan S., Owner from Auto Doctor of Bluffton responded on 03/05/2025 11:00 AM

Thank you for the feedback.  I makes me very happy to see that as a team we are doing what we set out to do.  If you have any other automotive needs please don't hesitate to let us know.  Thanks again from Auto Doctor Crew and have a great day!

Dan at AUTO Doctor 

Verified Customer
Volkswagen Passat
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/27/2025
verified customerVerified Customer
9
Smoke
My car smelled of cigarette smoke when I got in after the work was done.
RR
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RUBEN R.
Bluffton, IN
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
Confidence
Can count on work being done in a quality manner as well as quiclky
SL
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SUSAN L.
Ossian, IN
Buick Regal
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Thank you ‼️
I am grateful to have a service so prompt and dedicated to customer service. Always helpful!
SC
STEVE A C.
Bluffton, IN
Chevrolet Tahoe
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/16/2025
verified customerVerified Customer
0
Thermostat replacement
30 $ for thermostat 60$for 2 gallons of antifreeze 68$ for labor and 7$ to use a debt card I was raped and now your asking me if I liked it I'll post my receipt on Facebook good luck
Dan S., Owner from Auto Doctor of Bluffton responded on 01/20/2025 07:35 AM

 I AM SORRY THAT YOU FEEL THIS WAY STEVE.  I KNOW THAT THE VEHICLE CAME IN WITH NO HEAT AND THAT WE OFFERED TO DIAGNOSE THE ISSUE AND WAS DENIED THE ABILITY TO DO SO.  I ALSO KNOW THAT WE CONTACTED YOU WITH AN EXACT PRICE BEFORE PREFORMING THE WORK THAT YOU REQUESTED.  I AM NOT SURE WHY YOU WOULD APPROVE OF THE REPAIR AND PRICE IN ADVANCE AND THEN LEAVE A REVUE AS IF YOU DID NOT KNOW THE COST OF THE JOB.  IF THERE IS ANYTHING WE COULD CHANGE TO DO A BETTER SERVICE IN THE FUTURE PLEASE REACH OUT AND LET ME KNOW.

THANKS FROM THE OWNER,
DAN STEFFEN AT AUTO DOCTOR

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