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Auto Fix of Highland

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1,585 Reviews)
79
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
79
Net Promoter Score ®

Business Details

About

Has your automobile started to feel the wear of the road? Then it’s time for a tune-up.

AutoFix of Highland, IN offers tune-ups, vehicle inspection, diagnostics and other auto repair and maintenance services.We understand the value of having a vehicle running well—that’s why we’re
Has your automobile started to feel the wear of the road? Then it’s time for a tune-up.

AutoFix of Highland, IN offers tune-ups, vehicle inspection, diagnostics and other auto repair and maintenance services.We understand the value of having a vehicle running well—that’s why we’re here to provide you the best quality of service. In the hands of our certified auto technicians, your car will be back on the road before you even start missing it.

And we don’t stop there! We also offer a great selection of tires, 12 month/12,000 warranties, towing services and fleet programs. Our auto repair shop works with residential and commercial customers for all major and minor auto repair.
...more

Categories
Auto Repair, Oil Change, Tires
Contact
(219) 924-0300
Opening in 33 minutes
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 6:00 PM
Sun
9:00 AM - 5:00 PM
* Eastern Time (Us & Canada)
10438 Indianapolis Blvd Highland, IN 46322-3510
Auto Fix of Highland's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1,585 Reviews)

RJ
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Robert J.
Lansing, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2024
10
Well Done Staff!
I would like to start out thanking Duke Of Oil for maintaining my vehicles preventive maintenance.
To Nick, Adam, and Beth in AutoFix Care Center, I want to extend my greatest appreciation for the professional and courteous service you had shown me.
The self respect that goes into serving others is under rated, for what goes on behind the scenes. You brought to my attention, service that was over due, that I thought was completed at a previous shop I used to take my car.
Because you brought the rear end situation to my attention, explains what should have been fixed that was ignored, you were able to completely fix another's job and do it with dignity, without slamming another business.
That is respect!
Thank you, Robert

JG
Jon G.
Schererville, IN
Saturn L200
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2023
verified customerVerified Customer
10
Tundra repair and tire checks
Adam and the rest of the crew went above and beyond taking care of my automotive needs.

CP
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Cynthia P.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2023
verified customerVerified Customer
10
ROTATE TIRES
I PULLED INTO THE DUKE OF OIL ON RIDGE ROAD ABOUT 7 YEARS AGO BECAUSE MY OIL LIGHT WENT ON. I MET WILLIE VELEZ, HE PUT THE OIL IN AND CHECKED THE CAR OUT, AND PUT IN AN AIR FILTER. HE ONLY CHARGED ME FOR THE PART, AND THAT IS WHY I STARTED TO TAKE MY CAR THERE FOR OIL CHANGES. I HAD SOME TROUBLE WITH THE TIRE AIR VALVES AND JOE GASSER SENT ME TO AUTO FIXON INDIANAPOLIS AND MAIN, MET MARK BERGSTROM, HE TREATED MY CAR LIKE IF IT WAS HIS AND I WOULD DO ANYTHING HE SAID TO PUT IN OR DO TO THE CAR. HE NAMED ADAM, BETH, AND NICK, I HAVE TRUST IN THEM AND WILL DO WHAT THEY TELL ME TO DO.

Verified Customer
Lansing, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2023
verified customerVerified Customer
10
Happy customer
Very friendly and knowledgeable.They did a great job and took the time to answer all my questions.

TS
Tenishea S.
Hammond, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2023
verified customerVerified Customer
10
Car repair
I called and was able to drop car off. Didn’t take long to tell me what the problem was. The repair was fast. Adam informed me of everything that was wrong with my car.

Verified Customer
Merrillville, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2023
verified customerVerified Customer
10
Battery cables and another cable required replacement
They were very communicative with me, provided service in a professional, timely and friendly manner. Very helpful.

JL
John L.
East Chicago, IN
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/24/2023
verified customerVerified Customer
10
Good Service
Service was quick and easy. Attendant was courteous and explained everything thoroughly. Waiting room was clean and quiet. Beverages offered and that was a plus. I’ll be back.

RF
Richard F.
Highland, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2023
verified customerVerified Customer
Category: Service
Richard said they got him in in a reasonable amount of time without an appointment and took care of the problem.
Recommended

EB
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Ed B.
Dyer, IN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/23/2023
verified customerVerified Customer
0
You suck
You broke my car .

LJ
Laura J.
Griffith, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2023
verified customerVerified Customer
Category: Service
Laura said everything went smoothly. Everything was done at an expert level. They worked with her auto protection without a hitch.
Recommended

AL
Aimee L.
Highland, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2023
verified customerVerified Customer
10
Awesome service!
Mike was awesome!
I stopped in to see if my car could be serviced today. I needed to call road side Assistance to have my car towed to AutoFix. Mike said just call me when the tow truck is at your house and on the way to use. I was called and told the diagnostic report shortly after they had my car. My car was fixed in less than an hour.

I was very appreciative that I was able to get in on a Sunday and got my car repaired quickly and efficiently!
They are all great to work with and Mike was a huge pleasure to work with!
He assured me they could do it and I’d get my car back today!

TS
Teresa S.
Griffith, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2023
verified customerVerified Customer
10
In good hands
I felt like I was in good hands. They found where the leak was in my tire, and because it was not repairable, put on a new tire at less than the cost of another major competitor.

GW
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GREG W.
Highland, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2023
verified customerVerified Customer
10
Beth McBride
It’s a pleasure to tell you about your employee Beth McBride, highland in store. Had to have my work van towed to the shop because I couldn’t find a bushing for my shift cable. Van sat almost 2 days. When I phoned mon afternoon I was fortunate enough to have Beth take the call. She basically took control of the failing situation, and bottom line, van was fixed within 4 hours. Beth was amazing and deserves whatever your highest accolades are for this type of situation, because she simply single-handedly kept me as a customer. As I mentioned, the van is a work van, Beth not only got me back on the road, but kept the cost down as well. She did an awesome job!
Pay raise!!!

MH
Mark H.
Schererville, IN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/18/2023
verified customerVerified Customer
2
You need to hire more mechanics, only 2 there with all bays full.
Poorly staffed with mechanics

JK
Joseph K.
Schererville, IN
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/16/2023
verified customerVerified Customer
9
Fast and fair
Great service
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