I brought my car here three years ago back 2020. Jeff was suppose to check it out and work on it but said he couldn’t find parts. I called and checked on it periodically and another year went by with the same issue of not finding a part and eventually they stopped answering altogether and I even went up there twice and didn’t get a response.after three years a guy named Gerald answered and told me they would be called in a few weeks and to pay$3000 to get my car towed before they shut down and it would be impounded. He hasn’t shown me any receipts and says it’s un drivable, and the car hasn’t been at the shop for years. He moved it along time ago and will not let me see it and I’m not sure if he still has it. He asked for my address and claimed he’ll have it towed to me if I paid him $3000. Jeff and Gerald is truly a scam and con artist. Gerald has a mobile Autohaus group Mercedes work truck that he’s currently still using to trick people and now says he’ll come to you and fix it. Don’t trust them at all! I want my property back! He didn’t even try to fix my car his goal was to keep it from the start. It is terrible. I haven’t seen my car in two in a half years. These guys are scammers and con artists and have stolen my car and I want it back! Don’t come here or call for service if u want to keep your car!
BW
Bianca W.
Clarkston, GA
07/20/2023
0
Stole my car!
I brought my car here three years ago back in 2020. Jeff was suppose to check it out and work on it but said he couldn’t find parts. I called and checked on it periodically and another year went by with the same issue of not finding a part and eventually they stopped answering altogether and I even went up there twice and didn’t get a response.after three years a guy named Gerald answered and told me they were shutting down in a few weeks and to pay$3000 to get my car towed before they shut down and it would be impounded. He hasn’t shown me any receipts and says it’s un drivable, and the car hasn’t been at the shop for years. He moved it along time ago and will not let me see it and I’m not sure if he still has it. He asked for my address and claimed he’ll have it towed to me if I paid him $3000. Jeff and Gerald is truly a scam and con artist. Gerald has a mobile Autohaus group Mercedes work truck that he’s currently still using to trick people and now says he’ll come to you and fix it. Don’t trust them at all! I want my property back! He didn’t even try to fix my car his goal was to keep it from the start. It is terrible. I hasn’t seen it in years. They have terrible business practices and steal anything they can. Stay far away from them
CH
Chris H.
Tucker, GA
01/22/2022
10
Great Repair Shop.
We are sorry to see them go. We had nothing but great experiences here. My family has a total of 12 cars that we were bringing here for years. Let us know if you open another location.
BM
British M.
Lawrenceville, GA
08/11/2020
Scam !!!! Scam !!!! Scam !!!! Stay away from this place
I tried giving this place the benefit of a doubt to earn my business and got scammed now having to press criminal charges on the owner
Not Recommended
BM
British M.
Lawrenceville, GA
08/09/2020
Scammed out of $49,000
This place is the worst and Jeffrey Corbett knows it scammed me out of $49,000 via a Navy Federal auto draft for a vehicle they never had criminal charges has been filed so his days are numbered along with Marques Ponder trust the real reviews I hate I allowed them the opportunity to earn my business but you will reap what you sow STAY AWAY FROM
THIS PLACE !!!!!!!
Not Recommended
TO
Tosin O.
Conyers, GA
11/06/2019
Biggest fraud ever
So I got a voucher to get a 2 wheel alignment done from Groupon. I specifically told Jeff I wanted to do my front wheels on my car. When they were done, I was told they did all 4 wheels. I told him this wasn't the agreement. He insisted I will pay for 4 wheel alignment . I told him this case is easy, you have camera on site, play it back and listen to the conversation. He didn't. He took my car back and did something to the back wheels. The car is now worse off than when I took it in. I should have reviews on here before deciding to go to this business. They are a big rip off. I have a video showing how he messed up my wheels. I won't recommend my worst enemy to go there.
Not Recommended
DL
D L.
Snellville, GA
02/23/2019
They rip customers off
The worst shop in the country
Not Recommended
JW
James W.
Jonesboro, GA
07/03/2018
Excellent Service
I will not allow anyone but The Autohaus Group to work on my Mercedes Benz, Excellent Service, Excellent customer service, The best place to have your car services.
Recommended
TA
TITI A.
Atlanta, GA
05/29/2018
DO NOT TAKE YOUR CAR HERE YOU WILL REGRET
My car left worse than when it came in. Bottom line, these people are FRAUDS, especially “jeff” and including the girl “josephina” who just sits at the front. DO NOT TRUST ANYTHING THEY SAY! They not only lied about what I needed, kept my car without notification, made me miss my flight, put a hole in my brand NEW part that I purchased, and attempted to overcharge. I had to call the police 3 times! I am not bluffing when I say I’m suing and I will not stop until this business is Shut down. This isn’t a threat it’s a GUARANTEE! I am going to try to fit 5 days of Hassle into this review. I have pictures, receipts, and videos to back up every claim listed below. If anyone wants to reach out to me I will be glad to share any details. Here it goes:
To begin with, I discovered this shop on Groupon (1st mistake), bought a coupon to get my brakes fixed. They did a subpar job on the breaks but I decided to come back a year later and get my power steering system fixed (pump, hose, and they said a rack & pinion).
1. Friday, May 25th at 8am I brought my car in. They did not call me to give me the diagnostic so I called them at 1pm and waited until almost 4pm for someone to call and tell me exactly what I already told them I needed (1st strike, lack of communication).
2. I brought my parts (after debating with the girl Josephina for 3hrs because she tried to convince me to let them get the parts, thank GOD I listened to my instinct and got it myself). Dropped off my parts on 11am Saturday, May 26th. Once again, I did NOT hear from them so I called at 5:30pm to get an update. This is when they told me they need to keep my car for 3 nights until Tuesday. I told them that is impossible as I no longer live in Atlanta and will be flying back home on Tuesday morning. The girl then promised that her and jeff would come into the shop on Sunday even though they are usually closed, to finish the job.
3. Sunday, May 27th: They lied and were NOT there. (2nd strike) I went to the shop at 9am and was there until 3pm. During time I called constantly and no one picked up the phone. Jeff eventually shut his phone off after I called back to back! I called the police because at this point my car is at their shop, no one is answering and I am panicking. I never stopped calling, called all night, left messages, sent text. No results, no response, no car, another day gone.
4. Monday, May 28th: Finally, the asshole answers the phone at 9am and said he just got to the shop. Tells me if I want my car he will not put the tire back on and I would have to tow it, which forced me to allow him to fix it. Guess what, HE STILL DIDN’T FIX IT! He said he was at the shop but I popped up and he was not there. I stayed 6 HOURS and he was still not there. I found another customer who was looking for him too and said his car was also in the shop since Friday and he was giving him the run around. That customer also called the police. Finally, the idiot jeff popped up and call triple A to come tow my car since at this point I have a flight to catch in the morning. Triple A came, they couldn’t tow it because jeff refuses to put the stuff back…..
5. I had to pay to cancel my damn flight back home
6. Tuesday, May 29th: THIS IS WHERE IT REALLY GOES DOWN. I bring my laptop to the shop and sit there and told them I am not leaving this shop without my car. It turns out nothing was ever really done to my car. Turns out Jeff doesn’t even know how to fix the issue which is why he didn’t put my car back together!!!! Another man fixed my car. When that man left, Jeff put my car back up the lift, put a WHOLE in my part, then called me out there to see the Leak that he created. I HAVE IT ALL ON TAPE! The car was leaking worse than when I came in. So, I told him I don’t care, pull my car out to the front, I will pay the lady so I can leave. He then comes back and says oh you must pay before I can pull your car to the front… EXCUSE ME! How it works in life is you bring the car to the front, keep the keys, I pay, then you give me the keys. That’s it that is all. So, we had to call the cops once again.
7. Finally got my car, WORSE than when it came in. NO APOLOGY from then, no remorse, they are evil and should never be trusted!
Not Recommended
BB
Brittany B.
Fairburn, GA
01/08/2018
Horrible business practices!!!
I sent my car to Jeff with the intentions of getting my car fixed. I towed my car from Fairburn, GA to the shop for him to "look at my car". I specifically asked him what would be the charges and he responded it would be free plain and simple. I finally call to see what's wrong and he says the diagnostic says the starter went out. He tells me it will be $350+. I ask how much it would be if parts were purchase on my own, and no response. I decide to tow my car to Nissan instead and he will not release my car with out a $100 diagnostic fee being paid. He told me I was aware of his policy when I asked him how much it would. He said he works on my car before which was merely to fix my brakes so I was not educated on diagnostic fees etc... hince why I asked what fees were. I end up having to pay the fee. When I take my car to Nissan their diagnostic automatically shows my engine was damaged. So why was I told it was my starter? He was going to charge me to fix my starter and then tell me he didn't know what was really wrong with the vehicle. He knows I am a younger woman with limited family in the area. That is a disgusting way to run a business. Especially when I have referred several friends to him. I reach back to them and one friend tells me he fixed something that wasn't even wrong on her car and not the actual problem, and the other says he lost bolts to parts of their car. DO NOT GO TO JEFF FROM MOBILE MAINTENANCE! He is a total scam and con artist. The staff at autohaus was no more helpful in solving the problem either!
Not Recommended
SF
Sean F.
Lawrenceville, GA
12/04/2017
Worst experience ever
I took my car to mr Corbett on the 16th for a simple oil change.. never had a oil leak or anything of the sort... not long after I left a light that has never came on came on saying “low engine oil level” so I called immediately the lady at the front desk said bring the car back she might have forgot to reset the light but remind you this light has never been on so I go get it turned off and leave go to work leaving work I notice a oil leak but I’m not thinking it’s my car cause I never had a oil leak so on my way home this light saying “low engine oil level” come back on I call she says bring it back in the morning so I do but this time I watch him and I notice his incompetence to fix my car so when he comes in and says I have a valve cover gasket leak I like how so we get to arguing because I’m upset and he not liking the fact that we’re having this discussion in his lobby so he asked me to leave which I do but in doing so he does not want to release my car he’s saying because I swore at him he’s going to make me wait until he’s good and ready to give me my car and I have let him know I have to get to work I’m a barber and I have clients waiting on me so I return in the shop and he tells me to leave his employee is telling him to give me the car and he tells her to shut up and stay out of it then we continue arguing me saying give me my car and I will leave and him saying shut up and get out and I will give you your car so finally I go out again he locks the door starts chuckling then he still won’t give me my car talking about your going to wait until I’m good and ready so when a client walks up and he unlocks the door I grab the door and put my foot in it so he can not close it he has his friend video tapping everything they call the police police come try to sort things out they take me to jail for simple battery but they tell me the footage from the phones show nothing they take me on the word of his employee and his friend who car he just fixed ...to add insult to injury my friend takes my car home and when I bail out and get my car I notice my tire has a slow leak as well
Not Recommended
TD
Temeeka D.
Atlanta, GA
10/28/2017
Nice people but customer service lacks.
I must say the staff is nice. But if you are uneducated on cars you will leave with a false sense of satisfaction. I left my son's car with them. I was told he needed a tune up and also they noticed oil leaks. They performed tuneup, repaired leaks, not sure if they was one more. The cleaned where an additional leak my be and told me to bring it back. Before I could bring it back the alternator went out. Mind you my initial request was can you run a diagnostic on the car so we can know the issues. I was told that would not be a problem. Well once the alternator went out I was informed by the mechanic (not affiliated) the oil was black. When I went back to shop I was told they did not change oil. I'm still ok with leaving car because they could do oil change today. Mind you it's 1115 car should be ready by 3. Oil change done and let me know if there was an additional oil leak. Well 315 no call car has not been looked at. Again they are some nice people, but that's not good enough. I need what I need, which apparently is either a new car or a new shop.
I can't say it enough they are kind people.
Not Recommended
BB
Breezy B.
Atlanta, GA
09/10/2017
10 stars!
5 stars is not nearly enough stars to describe the great service you get with Jeff and Phinah! They go above and beyond and they truly care. They always get me in an out. I know I can trust them and they will always take care of me. Thrilled to have finally found a trust worthy place to take my car-spread the word there is no where else to go as far as I'm concerned. They are worth the drive, where ever you are.
I took my car in for an oil change on a Sat. They were able to get me in quickly and provided great service. I had a problem with the use of a Groupon which Jeff graciously helped me resolve. This is the 2nd time I have been here and will definitely return.
I was pleased with my first visit to Autohaus Group, Inc. They finished the job fast and sufficiently. I would definitely come back for future auto-services.
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