Business Solutions
English Español
SureCritic / AutoStream Car Care Baltimore
business image

AutoStream Car Care Baltimore

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(549 Reviews)
80
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
86%
4 stars
8%
3 stars
1%
2 stars
1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
80
Net Promoter Score ®

Business Details

Categories
Contact
(410) 484-3664
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2859 Smith Ave Baltimore, MD 21209-1426
Get Directions
AutoStream Car Care Baltimore's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(549 Reviews)
Write a Review
Recent Reviews
BC
gravatar
Bernadette C.
Baltimore, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2024
10
Excellent experience
Great experience. I stopped in to inquire about my tire pressure. I was greeted with such professionalism. My concern was addressed immediately. Thank you so much.
NK
gravatar
Naz K.
Baltimore, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2023
10
Always quick and reliable service!
Been putting off routine maintenance for a while but the guys were able to get me in super quick despite that and had it done so much quicker than I had anticipated!! Always a kind and friendly face at the front willing to go the extra mile to help out which I always appreciate! Definitely the place to go for great service :)
Verified Customer
Baltimore, MD
Mercedes-Benz E300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2023
verified customerVerified Customer
10
Great customer service
Great customer service
Verified Customer
Baltimore, MD
Lexus RX 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2023
verified customerVerified Customer
8
Quick service
They worked swiftly to repair my vehicle!
DG
gravatar
DAWN G.
Baltimore, MD
Honda Civic Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2023
verified customerVerified Customer
10
Very polite and professional
My car was taken care of and received what it needed. I was given the invitation to call if I needed anymore help with my car.Everyone was courteous and helpful.
Verified Customer
Baltimore, MD
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2023
verified customerVerified Customer
10
Great service, very transparent
Great service. Work was done quickly and everything was communicated clearly and transparently.
GW
GREAT W.
Owings Mills, MD
Dodge Durango
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2023
verified customerVerified Customer
10
Joe is the GUY!
Every time we need our vehicle serviced Joe makes sure we are well taken care of. We have recommended to family and friends and will continue to recommend.
-The White Family
BM
gravatar
Barbara M.
Baltimore, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2023
10
Very professional, friendly and helpful
A couple of months ago, I came in for a check engine light on the sedan dash. Ended up with a major repair, but the cost was reasonable compared to dealership.
Stopped by to check tire pressure on my other vehicle. They were quick and pleasant, so I'll be back for maintenance again.
BF
gravatar
BRENNA F.
Pikesville, MD
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2023
verified customerVerified Customer
9
Impressed!
We haven’t been there in many years, so it was great to see how much improved everything is!! John was very efficient and explained everything thoroughly.
I live a few blocks away, and he offered me transportation if there was a hardship in getting the car back.
JK
gravatar
JASON K.
Baltimore, MD
Hyundai Elantra
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/03/2023
verified customerVerified Customer
3
Had my car towed because there was an intermittent problem. They declared the problem solved when it was not.
They were unable to find a problem, and when I brought the car back for a second look, they just gave me an oil change and declared it fixed. It wasn’t.
Joe J., Manager from AutoStream Car Care Baltimore responded on 04/07/2023 05:52 AM

Thank you for your feedback, Jason. We apologize for the inconvenience and are sorry that we were unable to identify the issue. We take pride in providing quality service and are disappointed that we were unable to meet your expectations. We will use your feedback to improve our services.

VL
gravatar
VICKY L.
Windsor Mill, MD
Ford Fiesta
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2023
verified customerVerified Customer
10
Excellence.
Outstanding service. Optimum customer service. Overall experience complete EXCELLENT.
Verified Customer
Baltimore, MD
Toyota Matrix
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2023
verified customerVerified Customer
6
Maryland state service check
Nice customer device. I should have asked the price beforehand. Thorough report.
BY
gravatar
BALKIS Y.
Rosedale, MD
Toyota Avalon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2023
verified customerVerified Customer
10
Faulty catalytic converter
Wonderful service. Mr Joe and Mr John were very honest. My car was fixed because the issue was covered under warranty and I did not have to make any payment.
IC
gravatar
Ilene C.
Baltimore, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2023
9
Really good service
Joe and everyone here is kind, thoughtful, and always willing to help and answer any questions .
All businesses should treat their customers with the concern and expertise that is exhibited here.3
KB
gravatar
KEMIA B.
Baltimore, MD
Acura MDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2023
verified customerVerified Customer
10
Mr Joe was very professional and helpful as always this is my 2nd time there and he always helps me very well he explains to you if you don’t understand and always gives a honest opinion
Mr Joe is very professional friendly and helps me everyone I come to the business and he is well aware of any questions you have and always gives a honest opinion
Businesses Near You
Leading Edge Auto Body and Mechanical Repair
93
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(450 Reviews)
Roland Falls Auto Body
89
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(550 Reviews)
Young's Auto Repair
76
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(242 Reviews)
Rehak's Lutherville Car Care Center
100
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(561 Reviews)
Baltimore Body Shop & Service
83
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(536 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.