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Leading Edge Auto Body and Mechanical Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(450 Reviews)
93
Write a Review
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Score Details

5 stars
94%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
93
Net Promoter Score ®

Business Details

About

Leading Edge Auto Body and Mechanical Repair's Team of Dedicated Auto Body Technicians and Mechanical Repair Specialists utilizes the Most Sophisticated computerized digital equipment available to make your car look and run new again. We have earned certified status from some of the Leading Automotive Manufacturers and Organizations in Leading Edge Auto Body and Mechanical Repair's Team of Dedicated Auto Body Technicians and Mechanical Repair Specialists utilizes the Most Sophisticated computerized digital equipment available to make your car look and run new again. We have earned certified status from some of the Leading Automotive Manufacturers and Organizations in the Automotive Industry. This means a far superior result for your vehicle. ...more

Categories
Collision Repair, Auto Repair, Import Auto Repair
Contact
(410) 433-6433
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
9:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
5807 Falls Rd Baltimore, MD 21209
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Leading Edge Auto Body and Mechanical Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(450 Reviews)
Write a Review
Recent Reviews
LF
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LAURIE F.
Pikesville, MD
Jeep Compass
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
10
It is always amazing! Kind, efficient and well done work
A ++++++ it is the only place to go!
BC
Ben C.
Baltimore, MD
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Ben said he was going there for years, they always have excellent service. They are honest, fast, and the guys are nice.
Recommended
GF
Glenna F.
Maryland
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
Category: Service
Glenna said really nice and quick, but rather expensive for the service she got.
Recommended
KP
Kenneth P.
Baltimore, MD
Kia Forte5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
Category: Service
Kenneth said takes a long time, not all their fault, the service, quality and the people are wonderful. He said will use them again and this was the second time.
Recommended
JL
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JENNIFER L.
Baltimore, MD
Toyota RAV4
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/28/2025
verified customerVerified Customer
0
Beautiful work/Need to work on communication
I had high hopes for Leading Edge after my initial estimate. The estimator took the time to explain everything in detail, and I appreciated their transparency. A staff member encouraged me to drop off my car on a Monday so they’d "have the whole week to work on it," which I did, making all necessary arrangements.

A week and a half passed without an update, so I called—only to be met with surprise, as if I was unreasonable for checking in. I was then told the work would take at least two weeks. At the 2.5-week mark, I finally received a call saying that parts had just arrived and work would start the next day. So my car sat there untouched for over two weeks? A week later, I was told it would take another three weeks. The poor communication continued, with conflicting timelines and condescending responses when I simply asked for updates.

In total, my car was with them from September 30th to November 15th—far longer than expected, with little to no proactive communication. That being said, the quality of work is phenomenal. My car looks and feels brand new, and for that, I’m truly grateful. However, the frustrating communication and lack of respect for customer inquiries make it impossible for me to return or recommend this shop. A simple, clear timeline and honest updates would have made all the difference.
GB
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GENE B.
Baltimore, MD
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Excellent work and not overly expensive
The staff at leading Edge always explain the required work and give us accurate estimates, and complete the work on time.
LS
Lazina S.
Maryland
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
Category: Service
Lazina said they got her vehicle running right but scratched her paint.
Recommended
CL
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CHARLES L.
Baltimore, MD
Subaru Impreza
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Oil Change
Just an oil change, but it was done it a timely fashion and the staff are pleasant and helpful. Also, they reviewed some other functions of the car and suggested (no pressure) what might be needed at the time of the next oil change.
JG
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JOE G.
Baltimore, MD
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Toyota Tacoma
Very satisfied with the body and mechanical work.
MP
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MARRION P.
Baltimore, MD
Toyota Venza
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Consistently excellent work
Honest and fair price
JS
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JOSEPH S.
Baltimore, MD
Volvo XC90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
Amazing Service
I brought my Volvo SUV to get a new battery after the dealership told me that I needed a new one and quoted me $700. I called Leading Edge and they quoted me half the price so I brought my car in and after looking at my car and testing the battery 3x, they told me that it didn’t need a battery at all. They charged me nothing. This is not the first time I’ve experienced this kind of honesty from this business. They are simply good human beings.
CR
Chris R.
Maryland
Mazda 3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
Category: Service
Spoke to Jenny. She said they are good, honest, they do the work. Love those guys, and they are great.
Recommended
KC
Karen C.
Baltimore, MD
MINI Countryman
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
Category: Service
Karen said they are honest, responsible and really easy to work with. She has been going there for years and she is consistently happy and satisfied with the service.
Recommended
ML
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MARTHA L.
Baltimore, MD
Lexus CT 200h
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
9
Reliable
They keep my car reliable, They speak to me (woman) with respect. Would love never to have to pay for repairs an upkeep, 😂 but i know they are ensuring my car is in working order. Thanks as always.
JB
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JOHN B.
Baltimore, MD
Acura TSX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2025
verified customerVerified Customer
10
Oil change
Quick and easy.
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