business image

Autoworks

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(214 Reviews)
90
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
90
Net Promoter Score ®

Business Details

About

WE’RE WILMINGTON’S PREMIER AUTO SERVICE CENTER
FROM VINTAGE TO JUST OFF THE LOT, WE’RE READY TO HELP YOU KEEP YOUR CAR RUNNING GREAT!
WE’RE WILMINGTON’S PREMIER AUTO SERVICE CENTER
FROM VINTAGE TO JUST OFF THE LOT, WE’RE READY TO HELP YOU KEEP YOUR CAR RUNNING GREAT!

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(910) 791-5074

Business Hours

Mon
8:30 AM - 5:30 PM
Tue
8:30 AM - 5:30 PM
Wed
8:30 AM - 5:30 PM
Thu
8:30 AM - 5:30 PM
Fri
8:30 AM - 5:30 PM
Sat
closed
Sun
closed
* America/Adak
202 Antilles Ct Wilmington, NC 28405
Autoworks' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(214 Reviews)

PS
gravatar
Paul S.
Castle Hayne, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/08/2023
0
Angry, Angry Mechanic
Mechanic "Carl" had my car 3 months and it was returned with more problems than when it was turned in. Turn signals worked in October and now they don't. He did work without authorization, changed the work I wanted done, did not provide an estimate against NC Law that came to more than $350. The work he did previously on a gas tank replacement he cited as a problem that caused water to get into the fuel system, causing rust and the carburetor needed to rebuilt 3 TIMES! When questioned about it he became angry and did not offer a refund yet much less and apology.
It is also note worthy that they contacted me one time over the 3 months, but after the first month any information I received was because I had to contact them.
Avoid at all cost.

CM
gravatar
Craig M.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2022
verified customerVerified Customer
10
An outstanding repair destination
Autoworks is the premier repair shop in the city and area! The leadership of owner Carl Wilson brings expertise to nearly every era of automotive production, domestic and foreign. His professional office and floor staffs make bringing your car to them a productive pleasure!!

CF
gravatar
Cynthia F.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2022
verified customerVerified Customer
10
Regular oil change and tire checkup
On time appointment, quick and friendly service.

CM
gravatar
Carlus M.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2022
verified customerVerified Customer
10
Service was excellent and personnel was wonderful.
Job completed today was excellent.

AE
Allison E.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2022
verified customerVerified Customer
Category: Service
Allison said everyone was super nice. She said they were informative, professional, and she had no issues with them.
Recommended

EJ
Ed J.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2022
verified customerVerified Customer
Category: Service
Ed said they did a great job for a great price. He said they took care of him and they have nice people. He thinks everything went well. They know what they are doing and they do it right.
Recommended

JC
Jordan C.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2022
verified customerVerified Customer
Category: Service
Jordan said the business did a good job on everything.
Recommended

PJ
Paul J.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2022
verified customerVerified Customer
Category: Service
Paul said this business did what they said they would do in a timely manner.
Recommended

EC
Edie C.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2022
verified customerVerified Customer
10
Fine as always
Carl and his team gave my 1951 MGTD a thorough physical, diagnosed some problems I knew about and some I didn't. All fixed! Carl Wilson really knows British cars.

JG
Jemma G.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2022
verified customerVerified Customer
Category: Service
Jemma said that they were quick and everything was perfect.
Recommended

TM
Tom M.
Hampstead, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2022
verified customerVerified Customer
Category: Service
Tom said he has been going there for years and he will continue.
Recommended

TB
Tim B.
North Carolina
MG
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2022
verified customerVerified Customer
Category: Service
Tim said the mechanics do good work and hes overall satisfied with the service.
Recommended

KM
gravatar
Kirk M.
Wrightsville Beach, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2022
verified customerVerified Customer
10
Kind, Competent, Quick
This is my favorite auto repair shop I’ve ever had in 55 years. Tim and Dorothy are so welcoming and kind. You feel like family. They are upfront and honest about what needs to be done and their pricing is very fair. The work is done well and quickly. Just an absolute great experience every time.

AC
Abbie C.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2022
verified customerVerified Customer
Category: Service
Abbie said they were really quick were understanding about her situation and fixed her vehicle.
Recommended

TR
Tandy R.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2022
verified customerVerified Customer
Category: Service
Tandy said she and her father have been going there for years and their customer service is great.
Recommended

Displaying Review 1 - 15 of 214 in total
Businesses Near You
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(15 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(980 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(171 Reviews)
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(76 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(869 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.