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SureCritic / B Y O P Automotive Roebuck
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B Y O P Automotive Roebuck

Average Score
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(285 Reviews)
50
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Score Details

5 stars
75%
4 stars
10%
3 stars
3%
2 stars
1%
1 star
9%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
50
Net Promoter Score ®

Business Details

Categories
Contact
(205) 836-2399
Closed
Business Hours

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Central Time (Us & Canada)
201 Roebuck Plaza Dr Birmingham, AL 35206
Get Directions
B Y O P Automotive Roebuck's Reviews
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(285 Reviews)
Write a Review
Recent Reviews
YM
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Yo M.
Birmingham, AL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/28/2022
0
Awful
I went to get my brakes fixed first I was quoted almost 1000 called back I stated I only needed one side fixed my my brakes going to the floor
MT
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Maurice T.
Birmingham, AL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/23/2022
0
Con Shop
Took my car in January to have my ball joints replaced...they told me to come pick it up later on that day...this past Saturday I'm driving and all of a sudden my car hits the ground very hard! There's no way they could have replaced them or either done anything...ball joints last years before going bad..mine just popped out!!
VW
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VICKI W.
Birmingham, AL
Lexus ES 300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2021
verified customerVerified Customer
10
Excellent Service
I am a returning customer,their prices are reasonable.BYOP works on both of my vehicles. The repairs have been completed in the timeframe that was quoted. I will continue to support BYOP.
JS
JUSTIN S.
Birmingham, AL
Ford Taurus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2021
verified customerVerified Customer
10
Speedy Service
Customer service was awesome fair prices and speedy service most definitely will return.
Verified Customer
Birmingham, AL
Chevrolet Impala
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2021
verified customerVerified Customer
10
Great service done fast
The gentleman in the front was nice very helpful and knowledgeable. Took my car in at the last minute. Fixed before lunch time. Highly recommend
CS
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CAROLYN S.
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2021
verified customerVerified Customer
10
Great Service Always
Excellent service! BYOP have great services by attending to all automobile needs in a timely manner. I will be using BYOP for all my automobiles when services is needed. The staff always treat my family and I kindly. I advise all to try them for your automobile repair needs.
GC
GABNAL C.
Birmingham, AL
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2021
verified customerVerified Customer
10
Great place for repairs
I have been here about 3 times. Every time I have received excellent customer service and they have very reasonable prices!
AS
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AWATHA S.
Birmingham, AL
Buick Verano
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2021
verified customerVerified Customer
10
Great Job
I've gotten work done twice and each visit was GREAT!!
I will continue to do business with them.
I'm picky and ask a lot of questions which can be annoying but every question or concern I had Mr. Willie set me straight.
GL
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GREGORY L.
Birmingham, AL
Mercedes-Benz S550
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2021
verified customerVerified Customer
Prompt Service
Every time I have my car repaired at this so I am always provided with courteous service.
Recommended
BS
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BRENDOLYN S.
Birmingham, AL
Kia Forte
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2021
verified customerVerified Customer
Very good customer service
Good customer service and fast service
Recommended
EL
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EARL L.
Birmingham, AL
Ford Freestyle
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2021
verified customerVerified Customer
Simple, honest approach to providing automotive maintenance.
Automotive repair process enables customers to remain engaged with service manager throughout the entire experience.
Recommended
TA
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THOMAS A.
Birmingham, AL
Toyota Tacoma
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/14/2021
verified customerVerified Customer
Items in your vehicle not safe
Items stolen from my vehicle that was very important to me.wallet with over 500.00 dollars,drivers license,medical cards,social security card,covid 19 card.jbl blue tooth speaker i paid over 100.00 dollars for.i was also charged labor part not installed on my vehicle
Not Recommended
GP
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GARY P.
Pinson, AL
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2021
verified customerVerified Customer
Job well done
Was quoted a price I thought was more than fair for the job. Rich was super nice and accommodated me nicely
Job was completed quicker than I was quoted
Will be using BYOP and Rich again
Recommended
GW
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GARY W.
Birmingham, AL
Chrysler 300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2021
verified customerVerified Customer
Good auto work and clean place
Very satisfying work and clean place. No complain.
Recommended
SN
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STEVE N.
Birmingham, AL
Ford Taurus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2021
verified customerVerified Customer
Car tune-up thanks
It was good and the people there were a great help to my car. I recommend that more people should let them work on their cars to make them better.
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