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Ballenger's Service Center

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(274 Reviews)
97
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
97
Net Promoter Score ®

Business Details

About

Where do you go when you need an inspection, scheduled maintenance, or automotive repairs? You go to Ballenger's Service Center. We’ve been providing automotive repair service since 1970.
Located in Winchester VA, Ballenger’s Service Center's number one priority is you, the customer.

We love seeing you and we want you to be happy
Where do you go when you need an inspection, scheduled maintenance, or automotive repairs? You go to Ballenger's Service Center. We’ve been providing automotive repair service since 1970.
Located in Winchester VA, Ballenger’s Service Center's number one priority is you, the customer.

We love seeing you and we want you to be happy with our mechanics and your whole Ballenger’s experience.
We ensure this by providing you with the best service possible from simple oil changes to engine replacements on your vehicle completing your maintenance or repair work correctly and efficiently.

Our customers come from around town here in Winchester, as far east as Arlington, West Virginia, and as far south as Radford! Ans as far north as Shippensburg, PA. Proving that Ballenger’s Service Center is where quality and service meet!
...more

Categories
Car Maintenance, Import Auto Repair, Domestic Auto Repair
Contact
(540) 722-0160

Business Hours

Mon
8:00 AM - 4:30 PM
Tue
8:00 AM - 4:30 PM
Wed
8:00 AM - 4:30 PM
Thu
8:00 AM - 4:30 PM
Fri
8:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1627 Berryville Pike Winchester, VA 22603-4815
Ballenger's Service Center's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(274 Reviews)

JC
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Judy C.
Winchester, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2024
10
Top notch business
I have been a customer of Ballenger’s service center for many years, I continue to be a customer there, they are top notch, reliable and very friendly. I love dealing with a small business, We are family. Being disabled, they were able to help me out. I’m so impressed with them.
Jaqueline H. from Ballenger's Service Center responded on 06/21/2024 09:30 AM

We are delighted to hear about your positive experience with us, Judy! Thank you for your continued support and for appreciating the personalized service that comes with dealing with a small, family-oriented business. It's wonderful to know that we were able to assist you despite any challenges. Your kind words mean a lot to us, and we look forward to serving you for many more years to come.


SN
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Scott N.
Winchester, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2024
10
Fast honest service
Great service and honest pricing
Jaqueline H. from Ballenger's Service Center responded on 06/09/2024 09:31 AM

Thank you for sharing your experience with us, Scott! We're thrilled to hear that you had a great experience at Ballenger's Service Center. Providing honest pricing and excellent service is what we strive for, and we're glad to know we hit the mark for you. We appreciate your support and look forward to serving you again in the future!


SN
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Scott N.
Winchester, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2024
10
Fast service
Great service good people
Jaqueline H. from Ballenger's Service Center responded on 06/09/2024 09:31 AM

We're thrilled to hear that you had a great experience at our service center! Our team takes pride in providing top-notch service, and we're glad it made a positive impression on you. If there's anything else we can do for you in the future, just let us know.


TM
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Tami M.
Ram Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2024
verified customerVerified Customer
10
Always Happy with the Service we get from Ballenger's!!
We continue to take our vehicles to Ballenger's for several reasons! They're excellent at what they do! They don't "look" for things to fix! Their prices are great! They're fast and reliable! I highly recommend them, 100%!
Jaqueline H. from Ballenger's Service Center responded on 06/05/2024 09:31 AM

Thank you for the high praise, Tami! We're thrilled to hear that you continue to choose Ballenger's Service Center for your vehicle needs. Delivering top-notch service without breaking the bank is what we aim for, and we're delighted that we've hit the mark with you. We appreciate your recommendation and look forward to serving you again in the future.


RC
Randy C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2024
verified customerVerified Customer
10
Great service as always
Very helpful and friendly.
Jaqueline H. from Ballenger's Service Center responded on 05/31/2024 09:31 AM

We're thrilled to hear that you found our team to be helpful and friendly! Providing exceptional service with a smile is what we're all about. If there's anything else we can assist you with in the future, don't hesitate to reach out.


LS
Linda S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2024
verified customerVerified Customer
10
Linda Sullivan
Excellent Service!
Jaqueline H. from Ballenger's Service Center responded on 05/25/2024 09:31 AM

We greatly appreciate your kind feedback, Linda! It's fantastic to hear that you had a positive experience at our service center. Thank you for choosing us, and we look forward to seeing you again in the future!


RM
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2024
verified customerVerified Customer
10
Ruth mac
This is the BEST service in the area!!
Jaqueline H. from Ballenger's Service Center responded on 05/24/2024 09:31 AM

Thank you for the glowing review, Ruth! We appreciate your kind words and are delighted that you had such a positive experience with us. Providing the best service possible is always our goal, and we're thrilled to hear that we hit the mark for you. If there's anything else we can do for you in the future, please don't hesitate to reach out!


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2024
verified customerVerified Customer
10
Inspection for Fleet
Needed a quick inspection, oil change, tire rotation, and a good once over for one of our fleet vans. Ballenger’s got my appointment scheduled and took care of any issues the van had. Very professional and honest folks! Will be taking our future fleet maintenance here from now on.
Jaqueline H. from Ballenger's Service Center responded on 05/22/2024 09:31 AM

We appreciate your positive feedback! It's great to hear that we could provide the quick inspection, oil change, and tire rotation your fleet van needed. We take pride in our professionalism and honesty, and we're thrilled to be your go-to for future fleet maintenance. Thank you for choosing Ballenger's – we'll keep up the good work for you!


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2024
verified customerVerified Customer
10
Excellent as always
The title says it all
Jaqueline H. from Ballenger's Service Center responded on 04/12/2024 09:30 AM

We're thrilled to hear that the title says it all! We aim to keep our service top-notch and are glad to know we hit the mark with your recent visit. Let us know if you need anything else in the future.


MB
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Marty B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2024
verified customerVerified Customer
10
Oil Change
Always happy with Ballengers. They care about their customers and are up front on everything.
Jaqueline H. from Ballenger's Service Center responded on 04/08/2024 09:30 AM

We're thrilled to hear that you're always happy with our service, Marty! Providing upfront and honest communication is a top priority for us, and we appreciate your kind words. Thank you for choosing Ballenger's and for taking the time to share your experience. We'll be here for you whenever you need us.


TB
TAMMY B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2024
verified customerVerified Customer
10
Very professional
Very professional and they care about the customers.
Jaqueline H. from Ballenger's Service Center responded on 04/04/2024 09:31 AM

Thank you for taking the time to share your experience, we're thrilled to hear that you found our service professional and customer-focused. We always strive to provide the best experience for our customers. We look forward to seeing you again!


SM
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Steve m.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2024
verified customerVerified Customer
10
Brake service wool and inspection
Efficient. Competent. Friendly. My first time a Ballenger’s Service Center and I was very pleased.
Jaqueline H. from Ballenger's Service Center responded on 03/20/2024 09:31 AM

We're thrilled to hear that we hit the mark for you, Steve! Thanks for giving us a shot, and we're glad to have impressed you. If there's anything else we can do for you, just let us know.


CR
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Carl R.
Stephenson, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2024
10
Always honest
Never had a bad experience. Always honest and they always gave me options and choices with an explanation as to why.
Jaqueline H. from Ballenger's Service Center responded on 03/17/2024 09:31 AM

Thank you for your kind words, Carl! We're thrilled to hear that you've had consistently positive experiences with us. Honesty and transparency are at the core of our service, and we're glad that you've noticed our commitment to providing options and explanations. We look forward to welcoming you back for your future automotive needs!


SS
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Susan S.
Winchester, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2024
10
so Trustworthy
It is so comforting to have a place I can take my car to and know I can trust them ! Today I needed inspection and have the car checked out for an upcoming long road trip. My car is a 2012 y/o with 243,000 ++miles. They are all so friendly but today Mark was especially good at explaining my front axle issues and I almost understood him ! :-) They just don't come any better than the group there ! I left feeling good about my car and the trip ahead ! A ++++++++ Ballengers
Jaqueline H. from Ballenger's Service Center responded on 03/16/2024 09:31 AM

Dear valued customer,Thank you for the fantastic review! We're thrilled to hear that you had a positive experience at our service center. Our team takes pride in providing trustworthy and friendly service, and we're delighted that Mark was able to explain the front axle issues clearly. It's great to know that you left feeling confident about your car and upcoming road trip. We appreciate your kind words and look forward to serving you again in the future.Best regards,Ballenger's Service Center


SS
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Susan S.
Winchester, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2024
10
so Trustworthy
It is so comforting to have a place I can take my car to and know I can trust them ! Today I needed inspection and have the car checked out for an upcoming long road trip. My car is a 2012 y/o with 243,000 ++miles. They are all so friendly but today Mark was especially good at explaining my front axle issues and I almost understood him ! :-) They just don't come any better than the group there ! I left feeling good about my car and the trip ahead ! A ++++++++ Ballengers
Jaqueline H. from Ballenger's Service Center responded on 03/16/2024 09:31 AM

We're thrilled to hear that your experience at Ballenger's Service Center was so positive, Susan! It's fantastic to know that our team provided you with friendly and trustworthy service, making you feel good about your car and your upcoming road trip. We'll be sure to pass your kind words along to Mark, who did a great job explaining your front axle issues. Thank you for choosing us for your car needs, and safe travels on your long road trip!

Service Coupons and Posts
Thanks for the stellar review! We're all revved up to hear you had a great experience with us. ?? Our team is always here to provide top-notch customer service. #CustomerSatisfaction #CarCare
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Thanks for the 5-star review, Paul! Keeping cars happy and healthy is our jam ?? We appreciate your support! #CustomerAppreciation #CarCare
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Thanks for the 5-star review, Chris! ? We're thrilled to hear that we could get you back on the road without breaking the bank. Happy to help! #CustomerSatisfaction #BallengersServiceCenter
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Thanks for making us your go-to for vehicle service, Cary! We're thrilled to be your trusted experts and look forward to keeping you cruising smoothly. ?⚙️ #CustomerAppreciation #TrustedService
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Thank you for choosing Ballenger's Service Center as your go-to service shop! We're thrilled to have you as part of our community. ?⭐ #CustomerAppreciation #CarCare
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Thank you for the ⭐⭐⭐⭐⭐ review! We're honored to be your go-to for car maintenance. ?? Your support means the world to us! #CustomerAppreciation #CarMaintenance #TopChoice #Winchester
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Thanks for the kind words, Scott! ? We're proud to be the best in Winchester! #Winchester #bestmechanicshop #BallengersServiceCenter ?
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Thanks for the kind words, Rick! We're glad to hear that Jackie was able to help you out and get your jeep back in working order. #BallengersServiceCenter #Winchester #HappyCustomer ??✨
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Thanks for the great review, Vicki! We're so glad you can depend on us for good service and fair prices. ? #BallengersServiceCenter #Winchester
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Thank you for your kind words, David! ? We're so glad you had a great experience with us. #BallengersServiceCenter #Winchester ?
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Love our team! ?? #Winchester #TeamWork #StarEmojis ???
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Thanks for the great review, Rex! ? We're proud to be your go-to for reliable and trustworthy service. #BallengersServiceCenter #Winchester
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