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Bedford Auto Care

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(330 Reviews)
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
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Business Details

About

Our business philosophy on car repair is to maintain cars, in order to avoid breakdowns. If you’re sick of wondering what should be done to your car, contact us and we will take care of all of your vehicle’s maintenance. We will contact you when your vehicle is due for service. We do all factory scheduled maintenance. Let us show you how Our business philosophy on car repair is to maintain cars, in order to avoid breakdowns. If you’re sick of wondering what should be done to your car, contact us and we will take care of all of your vehicle’s maintenance. We will contact you when your vehicle is due for service. We do all factory scheduled maintenance. Let us show you how easy car maintenance and car repair can be.

803 Broadway Ave, Bedford, OH 44146
Located in historic downtown Bedford, OH
1 1/2 mile from 271, 1 1/2 miles from Rockside
Just west of E. Monroe Ave.
Between DePompei’s Broadway Gardens and Sirna’s Café
...more

Categories
Tire Sales and Repair, Repair Shop, Car Maintenance
Contact
(440) 735-4600

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
803 Broadway Ave Bedford, OH 44146-3644
Bedford Auto Care's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(330 Reviews)

RM
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Robert M.
Fort Worth, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/18/2019
Incompetent
Took my car in for a front end alignment after the alignment I drove down highway 183 then suddenly my left front wheel started to wobble I took my car to a real true mechanic a d found out they did not tighten the camber bolts. These boys are idiots and dangerous to your life. Stay away from these stupid bozos they RIP you off.
Not Recommended

HR
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Heather R.
Bedford, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2018
Great and honest mechanic
I have been taking my cars to Bedford Auto for over 15 years. Frank and Junior are great and very knowledgeable. They have always been very upfront about how urgent a repair is and also keeping me informed about repairs that may be coming up. I recommend them to everyone.
Recommended

AM
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a M.
Beachwood, OH
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/09/2018
bad costumer service
I am a business owner and I hate reviews, I have to deal with them all the time and this is the first time that I have written a review. Bedford auto care is NOT a good place to take your car. A year ago, I brought my car, a BMW 5 series, in for a noise that was coming from the front wheel and took it there to be fixed. They charged me close to $400 and the noise never went away. Last month, I took my car there because It wasn’t turning on. They said that they would have to do some work with the battery and computer communication problems in order to fix it. They sent me a quote for close to $1000 including the oil change. I accepted the quote. They called me back 2 days after to tell me that the engine of my car was completely broke and in order to replace it it would cost 12k. After I had already spent $1000 dollars, then they call me to tell me this ? I was shocked and told them that i was going to take the car somewhere else. I was out of the country at the time and I tried to make a payment over the phone in order to have the car towed somewhere else. Although I had previously made multiple credit card payments over the phone with them ,they now say to me that they do not take payments over the phone because they were not comfortable with it? Lol. I was a costumer of them for a long time and have spent thousands of dollars there. Then after all this i receive a text message stating that the price for me to fix my car it is more than the value of my car, a BMW granted, and their policy is to take only cash as a payment for my $960.64 payment. Oh and the owner also sarcastically added that “he is the policy” after asking them regarding such policy. Only cash? Not card, not check. Only cash? Do they think that I sell drugs to carry $964 dollars in cash? Then they sent me another message saying” whenever you can pay in cash let us know”. Are you kidding me? Do your self a favor and take your money somewhere else.
Not Recommended

AM
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Arturo M.
Beachwood, OH
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/08/2018
N
I am a business owner and I hate reviews, I have to deal with them all the time and this is the first time that I write a r view. Bedford auto care is NOT a good place to take your car, a year ago I brought my car for a noise that was coming from the front wheel and took it there to be fixed, the charge me close to 400 and the noise never went away. Last month I took my car there because It wasn’t coming on. They said that they have to do some work with the battery and computer communication problems in order to fix it, they send quote it to be close to 1000 including the oil change. I accepted the quote. They called me back 2 days after that to tell me that the engine of my car was broke and tonreplace it it will cost 12k. After I spend 1000 dollars, they called me to tell me this ? Well I was shocked but i did not care much and told them that i was going to take the car somewhere else. I was out of the country and I was trying to make a payment over the phone so I can have someone to tow the car somewhere else, they said they do not take payments over the phone because they were not comfortable with it? Lol. I was a costumer of them and spend thousands of dollars before. Then after all this a received a text message stating that the price for me to fix my car it is more than the value of my car and their policy will be to take only cash as a payment for my $960.64 payment. Only cash? Not card, not check. Only cash? Do they think that I sell drugs to carry $964 dollars in cash? They send me another message saying” whenever you can pay in cash let us know”. Are you kidding me? Do your self a favor and take your money somewhere else.
Not Recommended

DG
Dave G.
Beachwood, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2018
verified customerVerified Customer
Category: Service
Dave said the business was fine.
Recommended

DB
Dan B.
Independence, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2018
verified customerVerified Customer
Category: Service
Dan said the owner was very hospitable towards him.
Recommended

PH
Peter H.
Cleveland, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2018
verified customerVerified Customer
Category: Service
Peter said he trusts the business. The staff did a great job with correcting his vehicles issues.
Recommended

JD
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Julie D.
Bedford, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2018
verified customerVerified Customer
Above and beyond
I am grateful that I found Bedford Auto Care. Frank, Jr. and Angie are wonderful to deal with and they always take the time to address all of my concerns about my vehicle. I would highly recommend Bedford Auto Care to everyone I know.
Recommended

AB
Alex B.
Cleveland, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2018
verified customerVerified Customer
Category: Service
Alex said he has had no problems.
Recommended

GD
George D.
Bedford, OH
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2018
verified customerVerified Customer
Category: Service
George said the employees provided very good customer service. The work was great.
Recommended

RP
Randi P.
Bedford, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2018
verified customerVerified Customer
Category: Service
Randi said she likes that it is a family owned business. They were up front and honest about the cost of the service. She enjoyed the customer care the staff provided.
Recommended

CJ
Chrystal J.
Bedford, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2018
verified customerVerified Customer
Category: Service
Chrystal said that the service was really professional and she appreciates that.
Recommended

KW
kendra W.
Bedford, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2018
verified customerVerified Customer
Category: Service
Spoke with Kendra's Mom. She said the staff communicate well.
Recommended

%D
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%GAYLE D.
Solon, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2018
verified customerVerified Customer
Great service
Bedford Auto Care is consistently excellent. Auto repair is explained to me; price is quoted and the repair is done within the given time frame.
Recommended

JH
justin H.
Bedford, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2018
verified customerVerified Customer
Category: Service
Justin said the staff is very knowledgeable. He said they are fairly priced.
Recommended

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