Honest. Reliable. Customer-Focused.
A no-pressure, friendly Cleveland auto shop that will treat you like royalty.Honest. Reliable. Customer-Focused.
A no-pressure, friendly Cleveland auto shop that will treat you like royalty.
Scheduled safety check for wife's 2018 Subaru Forester
Steve's verbal and written analysis was very thorough. Appointment was easy to schedule. Customer waiting area, office, garage all clean and well maintained. Even the window glass! Appreciated the time Steve took to answer questions. Written report very detailed.
I am always amazed with the staff and service at Masterworks. Friendly, efficient, knowledgeable, communicative, fast, just overall fabulous. Thank you!
LO
Laura O.
Cleveland, OH
BMW 430i
02/12/2025
Verified Customer
10
Great friendly service
Although I just needed to get my eCheck, I was greeted when I came in and the staff couldn't have been nicer or more helpful. I also had the battery in my key fobs replaced while I was there which was very convenient. I was very impressed ith their customer service1
These folks are great. I missed my appointment time and called to apologize/reschedule and they could not have been nicer. Came in after hanging up and they replaced the filter and even reset a tire sensor. So glad to have this business in the neighborhood.
I was worried that something was wrong with my tires but the problem was something else entirely. Thank goodness they were able to figure it out and fix it.
Masterworks is no joke and they do not play with you.
This place is welcoming the people are professionals and very knowledgeable. Mr Steve will come out sit down and talk to you about the condition of your vehicle. They stand behind their work and do not go into a huddle to talk about how to “Belk” people out of their money. Masterworks is a blessing and the people within its walls are blessed. Will definitely recommend to everyone.
Many maintenance issues with a 15-year old car, but they were no challenge to the team at Masterworks. Brakes, struts, alignment and tires were all done in the same day. This is the second car that they handled for me in a week.
We miss Mr. Taub greatly but are enoying the newer friendly faces. Dead battery. They were able to fit me in with no appointment within 24 hours and I'm back on the road again. Thank you!
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