Business Solutions
English Español
SureCritic / Car Maintenance / Bert's Garage
business image

Bert's Garage

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(420 Reviews)
95
Write a Review
Schedule Appointment

Score Details

5 stars
97%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
95
Net Promoter Score ®

Business Details

About

Bert’s Garage, Inc. was established in 1964, since that date we have outgrown two previous locations to our current state-of-the-art-facility. Bert’s Garage, Inc. was established in 1964, since that date we have outgrown two previous locations to our current state-of-the-art-facility.

Categories
Car Maintenance, Auto Repair, Collision Repair
Contact
(323) 461-8261
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Pacific Time (Us & Canada)
1912 N Cahuenga Blvd Hollywood, CA 90068
Get Directions
Bert's Garage's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(420 Reviews)
Write a Review
Recent Reviews
AZ
gravatar
ALEX Z.
Los Angeles, CA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
Diagnostic Test
I dropped my car off for a diagnostic check to make sure everything was running properly. The staff was very friendly and made sure ai understood everything that was wrong. I love this place, and will continue to come back.
Manager from Bert's Garage responded on 03/31/2025 11:12 AM

Thank you for the kind review Alex! We are very happy to hear that you continue to experience great service when visiting Bert's Garage. Our goal is to provide excellent service at all times and we look forward to continue being your shop of choice!

JC
gravatar
Jay C.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
10
20 years of Top-Drawer service for me.
Eddie, Chris and the rest of Bert’s team are aces. Always honest, never rushed and priced very well. I feel so blessed I live so close and have this relationship.
Manager from Bert's Garage responded on 03/31/2025 11:02 AM

Thank you Jay for the great review and all the years of loyalty! We pride ourselves in providing exceptional service to our clients and it is great to know that you are continuosly happy with your repairs at Bert's Garage. We look forward to continue being of service to you! 

GH
gravatar
Georgia H.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
10
trustworthy, kind and fantastic service!
highly recommend!!!
Manager from Bert's Garage responded on 03/28/2025 09:55 AM

Thank you for the kind review Georgia! We are glad we were able to help!

HB
gravatar
HEATHER B.
Los Angeles, CA
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Trustworthy
Bert’s is the best! They out my mind at ease, as they can trust they are not trying to scam me. Appreciate they explain every decision and check with me before taking action. So grateful for the peace of mind.
Manager from Bert's Garage responded on 03/28/2025 09:30 AM

Heather, what a great review! We strive to provide our clients with excellent service and keeping them well informed on their vehicle is part of it. Thank you for trusting Bert's Garage with your vehicle repairs and we look forward to continue offering you the best service available!

TF
gravatar
TODD F.
Los Angeles, CA
Porsche 911
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Awesome service as always!
Bert’s Garage is the best! I love working with Eddie the owner and Chris, they take great care of me and my cars every time! In this day and age when more and more businesses are mediocre at best, they really are above and beyond:)
Manager from Bert's Garage responded on 03/28/2025 09:09 AM

Thank you for the kind review Todd! We appreciate the compliments and it is always a pleasure working with you as well!

JK
JILL K.
Los Angeles, CA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Bert's Garage rocks!
Great service.
Cold water.
Efficient, friendly, fair, generous.
Manager from Bert's Garage responded on 03/27/2025 11:36 AM

Thank you Jill we appreciate the awesome review and as always, it is a pleasure to be of service to you!

JD
gravatar
JENNA D.
Los Angeles, CA
Ford Fiesta
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Honest and fantastic service every time.
I recommend Bert’s to everyone. They’re the best.
Manager from Bert's Garage responded on 03/21/2025 11:56 AM

Thank you for the recommendations and the kind review Jenna! We strive to provide our clients with excellent service and we are happy to hear that you have been pleased with your repairs at Bert's.

TF
gravatar
Todd F.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2025
10
Excellent workmanship and great service-as always!
I've been using Berts garage to service both my Porsche vehicles for the past 5 years and working with Chris and the owner Eddie is always a pleasure. They take great care of my vehicles, are very fair on their prices, never recommend service unless it's truly needed and always time and time again provide superior customer service. They are a good old fashioned honest business and I'm very grateful to have found them-my go to garage and I would recommend them to anyone:)
Manager from Bert's Garage responded on 03/27/2025 11:39 AM

Todd thank you for such an amazing review! We strive to provide our clients with excellent service and are very happy to hear that you are continuosly pleased with your repairs. We greatly appreciate the years or loyalty and look forward to continue being your shop of choice!

RS
gravatar
RYAN S.
Los Angeles, CA
Mercedes-Benz 560SL
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/15/2025
verified customerVerified Customer
10
I came in to get both the windows in the passenger and driver seats repaired. Neither one would go up or down.
I have known Eddie and Bert’s garage for over ten years. Eddie takes great care of my car as well as me. He is very thorough with me in letting me know what the problem is and what needs to be done. I have seen him dealing with other customers and he has always been very kind and understanding. I have never seen him lose his cool and he has dealt with some difficult people.

I just live up the hill from Bert’s so I thought I would just stp by as it was raining thinking I might just need some fuses. He let me know that it may need more than that and that Alberto would be available to work on it in about an hour. I had a prior appointment and he suggested I come back at 12 o’clock. They completed a diagnostic test. It was a little bit more complicated than I thought. The electrical guy that does that kind of work was not in that day and suggested that I come back on Monday. I will try to do that, but I am leaving for Hawaii early Tuesday morning but I have a number of things that I must complete. Eddie said to give him a call when I get back. They were able to get the windows up. They advised me not to use the windows until it is repaired. At least it keeps the rain out!

In all these years, this is the only time I have had any difficulty . This certainly is not a disagreement or misunderstanding. Everyone at Bert’s is always professional and accommodating even the guy to his left working th computer. In the past, my overall evaluation would always be five stars! Over these many many years they have done a lot of work on my car and I have been most satisfied. That’s why I keep coming back!
CG
gravatar
COLLEEN G.
Los Angeles, CA
MINI Cooper Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Colleen Mini Cooper
Our household has been going to Bert's garage for two decades. We take our Honda Civic, mini Cooper, and Alfa Romeo and always receive excellent service. Eddie is top notch in the business and his staff is very good at communicating with you throughout the service of your vehicle.
Manager from Bert's Garage responded on 03/21/2025 11:47 AM

Thank you Colleen for the amazing review! We pride ourselves in providing exceptional service to our clients at all times. It is great to know that you are continuosly happy with your repairs at Bert's Garage and we greatly appreciate all the years of loyalty!

HA
gravatar
HOLLY A.
Los Angeles, CA
Dodge Journey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Neighbor vs. My Car: The Parking Lot Incident, the Hassle, and the Repair That Saved the Day
Accidents are frustrating enough, but when they happen right outside your home especially through no fault of your own—it adds another layer of stress. That’s exactly what happened to me when my neighbor backed into my car in the parking lot.

At first, I braced for a headache: dealing with insurance, finding a trustworthy repair shop, and figuring out how I’d get around without my car. But then I found Bert’s Auto Body & Repair, and suddenly, what could have been a nightmare became an effortless process.

From the moment I called, Bert’s took control of the situation. They sent a tow truck right away, sparing me the hassle of arranging transport. Before I could even start stressing about a rental, they had one lined up and ready to go. No back-and-forth with the insurance company, no waiting around just seamless service that made my life easier.

When it came to repairs, they didn’t cut corners. They assessed the damage quickly, kept me updated throughout the process, and returned my car looking as good as new. There was no mismatched paint, no lingering signs of the impact, quality work done right.

What really set Bert’s apart, though, was their ability to make everything **simple**. I didn’t have to spend hours on the phone with insurance or coordinate between different companies. They handled it all, ensuring I could go about my life without the usual post-accident stress.

If you ever find yourself in a similar situation, whether it’s a neighbor’s mishap or something bigger, I can’t recommend Bert’s enough. They turned what could have been a huge inconvenience into a smooth, painless experience.

✔ Quick response & tow service
✔ Provided a rental car
✔ Hassle-free insurance coordination
✔ Top-notch repairs
Manager from Bert's Garage responded on 03/21/2025 11:35 AM

Holly thank you for such an amazing review! As it is our mission to provide our clients with excellent service, we are very happy to hear about how pleased you were with the overall results! It was our pleasure being able to ease this entire process for you from beginning to end and we look forward to assisting you the next time you need us.

KO
gravatar
KATRINA O.
Los Angeles, CA
Audi Q3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Grateful
Preparing for a cross country trip we brought our Q3 in for a road check and Eddie and his team found and repaired what would have been a serious issue before it became one. They worked hard all day to get the car back to us so we could stay on schedule for our trip. As always the work was excellent and the staff were kind and accommodating. They are hands down the best mechanics in LA.
Manager from Bert's Garage responded on 03/19/2025 04:51 PM

Katrina thank you for a great review and compliments! It is our goal to serve our clients as efficiently as possible and to always keep them well informed on their vehicles. We are glad we could be of service and help you stay on schedule for your trip!

AP
gravatar
ANNABELLE P.
Macungie, PA
Lexus ES 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
Great service and excellent customer service
Amazing customer service
Manager from Bert's Garage responded on 03/19/2025 04:40 PM

That is our mission! Thank you for the great review Annabelle, it is our pleasure to be able to bring you the best service available!

AM
ARA M.
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
Quality care and service
I was very pleased with the customer service and quality service and a quick turnaround as well as very reasonable charge.I recommend Bert’s Garage to my friends and family.
Thank you Gentlemen.
Manager from Bert's Garage responded on 03/19/2025 04:38 PM

Ara thank you for a great review! It is our mission to provide our clients with excellent service at all times and we are very happy to hear how pleased you were with your recent visit to Bert's Garage!

KB
gravatar
KRISTIN B.
Topanga, CA
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
Wish they were closer
Did a great job, and quickly. My only gripe is that they aren’t closer to me, just so happened to be close to where I broke down.
Manager from Bert's Garage responded on 03/19/2025 03:30 PM

Our pleasure Kristin! Thank you for the great review and we are happy we were able to be of help!

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.