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SureCritic / Big E Automotive
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Big E Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(814 Reviews)
99
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Score Details

5 stars
96%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
99
Net Promoter Score ®

Business Details

Categories
Contact
(650) 342-5574
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
310 9th Avenue San Mateo, CA 94401-4222
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Big E Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(814 Reviews)
Write a Review
Recent Reviews
BM
Bill M.
Chevrolet Suburban
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2022
verified customerVerified Customer
10
Great Service
Whenever I take my car to Big e they always take pride in their work and are very knowledgeable. I don’t get any up-selling. I know when I drop my Suburban off it’s in good hands! I also love the family atmosphere! Keep up the good work Big E!!
Verified Customer
Belmont, CA
Chevrolet Avalanche
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2022
verified customerVerified Customer
10
Truck work
Great service and timely work
JD
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James D.
San Mateo, CA
Volvo S60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2022
verified customerVerified Customer
10
Great service
A great place for your auto servicing. Friendly owner and staff. Quality service and very reasonable rates. I like to support neighborhood businesses a nd this is one you should consider.
CP
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Chuck P.
Belmont, CA
Mazda Mazda5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2022
verified customerVerified Customer
10
Great staff
My go to place for great service and value for the last 10 years.
SB
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Sharon B.
San Mateo, CA
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2022
verified customerVerified Customer
10
Sharon B.
Big E's does excellent work and I would highly recommend them. They are proficient, quick and reliable.
WN
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Wendell N.
San Mateo, CA
Lexus LS 430
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2022
verified customerVerified Customer
10
Great, prompt service.
I have been a years long customer and they have never disappointed.
Verified Customer
San Mateo, CA
Lexus ES 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2022
verified customerVerified Customer
10
Quick and friendly service
Big E does a great job of taking care of our cars.
They are conveniently located and and nice to deal with.
MM
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Michael M.
Chevrolet Volt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2022
verified customerVerified Customer
10
Great service as always.
I've been servicing at big E for years now. Always great service.
SC
Sean C.
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2022
verified customerVerified Customer
10
A good mechanic is as good as gold
Gets the job done right. Does not try to oversell.
IC
Irene C.
San Mateo, CA
Mazda 3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2022
verified customerVerified Customer
10
Great Service
I had my brakes done. My car was ready as promised. Service was great from start to finish!
CC
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Charles C.
Pacifica, CA
Chevrolet Colorado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2022
verified customerVerified Customer
10
Service and repair for my truck
Big E always provides top notch customer service as well as the best mechanics in the Bay Area. They have been servicing me and my family’s vehicles for over a decade now and I’ve never had a bad experience
AR
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Andrea R.
San Mateo, CA
Ford Thunderbird
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2022
verified customerVerified Customer
10
Glad I took my car here
Things can always go astray when you're towed in, but Kieran and team were able to fix my car and she's running better than she has in years. Pricing, communication and quality were all too notch. Thank you!
CL
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Cori L.
Burlingame, CA
FIAT 500e BATTERY ELECTRIC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2022
verified customerVerified Customer
10
Excellent Service!
I am very pleased with the service I received on my 2013 Fiat 500. I saved a substantial amount of money but more importantly Kieran did a great job!

The car is running well and the clutch feels very smooth.

Thank you Kieran!
HP
Hank P.
Burlingame, CA
Toyota Avalon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2022
verified customerVerified Customer
Category: Service
Hank said this business provides good service.
Recommended
AW
Alois W.
San Mateo, CA
Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2022
verified customerVerified Customer
Category: Service
Alois said that he's been going there for years. They did a good job, his vehicle drives well.
Recommended
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