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Big Mike's Service Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(428 Reviews)
100
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

Contact
(315) 299-8906

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
7459 Morgan Rd Liverpool, NY 13090
Big Mike's Service Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(428 Reviews)

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2024
verified customerVerified Customer
10
Oil leak.
Mike and crew were excellent as usual.

ER
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Ed R.
Liverpool, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2024
verified customerVerified Customer
10
Mike is very professional. He tells you what your car needs and explains why.
Have been bringing my families cars to Mike for the last 20 years. He is honest, knowledgeable and cares about his customers.

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2024
verified customerVerified Customer
10
Car repairs at their finest!
Big Mike is the absolute best!! His knowledge & skills are unsurpassed. He will get to the bottom of any problem with your car, no matter how complex the issues may be. He backs his service 100% plus every time!
The last occasion that he repaired my 2008 Subaru Legacy, he worked way, way past closing time, so that I could have my car running in tip top shape for a holiday weekend.
Big Mike is honest, kind, prices fairly & reasonably and has incredible integrity. I only go to him for my car's service.

JM
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John M.
Liverpool, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2024
verified customerVerified Customer
10
excellent work
Mike always does a great job!!!!

Verified Customer
Liverpool, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2024
verified customerVerified Customer
10
Great experience!
I haven’t brought my car in anywhere in a long time due to leasing. Mike was up front and honest, which means so much! I would recommend his shop to anyone!

Verified Customer
Liverpool, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2024
verified customerVerified Customer
10
Very Resposive
Mike is very personable and accommodating.

MB
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Maryann B.
Syracuse, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2024
verified customerVerified Customer
10
EXCELLENT as always
Mike is all ways ready to look at my car even without an appointment .What a great person.

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2024
verified customerVerified Customer
10
Efficient & excellent fix!!!
Just like every other time that Big Mike's has repaired my "elderly" car, the results have been tops! My old 2008 Subaru Legacy is running perfectly.

AJ
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Angelita J.
Liverpool, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2024
verified customerVerified Customer
10
Excellent
Appointment was made online without issues. Came in on time the took my car right in. I sat in lounge area nice and clean. Made payment was done in no time. Got oil changed and rotate tires.

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2024
verified customerVerified Customer
10
New battery ASAP !
I noticed that my car had been hesitating to start for me. I stopped by Big Mike's at 3:45PM without an appointment. He took the time anyway to check my car battery & sure enough, it needed replacement. By 4:45PM, I was on my way.
Once more, Big Mike saved the day! Quality car care doesn't get any better for sure!

DF
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Dave F.
Syracuse, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2024
verified customerVerified Customer
10
A plus as usual. Mike always goes the extra mile for the customer
A + as usual.

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2024
verified customerVerified Customer
10
Car repairs at their finest!
For quality auto service done with integrity, concern for safety, fair pricing, and expert knowledge, look no further than Big Mike's.

DM
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Donalea M.
Liverpool, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2024
verified customerVerified Customer
10
New Brakes
Mike and his team always work to get your vehicle completed in a timely manner are up front with the cost and always let you know what you are getting for your money. I appreciate that with my new brakes I get inspections and cleanings at a reduced price going forward.

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2024
verified customerVerified Customer
10
Big Mike's is the absolute best!!!!
Big Mike's has been keeping my 2008 Subaru Legacy in tip top shape since 2015. You will find honesty, unsurpassed knowledge, kindness, fair pricing & courtesy with every repair visit.
I tell all my friends & family about Big Mike's & would never even consider taking my car anywhere else for service.
Judy R.

JM
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John M.
Liverpool, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2023
verified customerVerified Customer
10
good to go
Quality service.Tony was great.

Displaying Review 1 - 15 of 428 in total
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