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Bill Pierre Chevrolet

Average Score
Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5
2.9
(42 Reviews)
32
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
32
Net Promoter Score ®

Business Details

About

Bill Pierre Chevrolet has an exceptional reputation and has served the Seattle area Chevrolet drivers for 65 years. We know what customers want which is a great selection, a courteous staff and terrific pricing. Bill Pierre Chevrolet has an exceptional reputation and has served the Seattle area Chevrolet drivers for 65 years. We know what customers want which is a great selection, a courteous staff and terrific pricing.

Categories
New Car Dealer
Contact
(206) 367-7700
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
11323 Lake City Way NE Seattle, WA 98125

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
32
Net Promoter Score ®

Business Details

About

Bill Pierre Chevrolet has an exceptional reputation and has served the Seattle area Chevrolet drivers for 65 years. We know what customers want which is a great selection, a courteous staff and terrific pricing. Bill Pierre Chevrolet has an exceptional reputation and has served the Seattle area Chevrolet drivers for 65 years. We know what customers want which is a great selection, a courteous staff and terrific pricing.

Categories
New Car Dealer
Contact
(206) 367-7700
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
11323 Lake City Way NE Seattle, WA 98125

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
32
Net Promoter Score ®

Business Details

About

Bill Pierre Chevrolet has an exceptional reputation and has served the Seattle area Chevrolet drivers for 65 years. We know what customers want which is a great selection, a courteous staff and terrific pricing. Bill Pierre Chevrolet has an exceptional reputation and has served the Seattle area Chevrolet drivers for 65 years. We know what customers want which is a great selection, a courteous staff and terrific pricing.

Categories
New Car Dealer
Contact
(206) 367-7700
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
11323 Lake City Way NE Seattle, WA 98125
All Departments' Reviews
Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5
2.9
(42 Reviews)

YF
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Yory F.
Tacoma, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/17/2024
0
Category: Sales
Do not trust what they say
Wow. Freaking wow. And not in a great way. My husband and I purchased a used equinox which I will say was beautiful. Our sales rep was actually amazing poor gentleman showed up to work after being hit by a car. That experience was great. Now enter the slimy finance manager who tried to throw on a 1900 dollar warranty service and flat out told us it was part of the cost of the vehicle. We specifically asked how it worked and was again told. It's included. It's only after we did the numbers that we found it was an additional charge. They did the right thing and removed it. Now move on to us wiring the final payment and them delivering the car. The gentleman who brought the car was very sweet and amazing, even made it happen after getting a flat. Today we go to use the vehicle to pick up our niece and nephew, gas light turns on and like anyone we pull into the gas station to put gas. Here's where it gets interesting. There is a lock on the gas cap. Look around everywhere panicking hoping the dealership left the key in the glove box or something. Noooope. No such luck. We call the dealership after almost being stranded on the side of the road with 2 kids. The MANAGER tells us. "We'll It's a used car so..." excuse me. So your telling me you didn't think to check that we had a damn key to be able to put gas in the vehicle you just sold us. We were hoping it was just an oversight and they would remedy the issue. Oh no, not at all. Just told on repeat "well it's a used car, just get a screwdriver and pop the lock. "Wow. Just wow. I've been in customer service and escalations in corp America for 20+ years and have never seen such horrible service. This will be the last Chevy we ever buy. And we will never buy any vehicle from the pierre name again.

JL
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Josh L.
Eugene, OR
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/08/2024
0
Category: Sales
Sold to me then changed the price two days later by $800.00
They sold me a vehicle over the phone at an agreed price on Saturday and we put $1000.00 down on credit card. Monday evening I get a call from their salesman Martin saying sorry they now won’t let me drive the vehicle down there because we now can’t take a guy from service so they said they now need to charge me an additional $800.00 to transport it down. I offered to pay an additional $250.00 and they said good luck! Wow! That’s the definition of bait and switch right there!

JL
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Josh L.
Eugene, OR
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/08/2024
0
Category: Sales
Sold to me then changed the price two days later by $800.00
They sold me a vehicle over the phone at an agreed price on Saturday and we put $1000.00 down on credit card. Monday evening I get a call from their salesman Martin saying sorry they now won’t let me drive the vehicle down there because we now can’t take a guy from service so they said they now need to charge me an additional $800.00 to transport it down. I offered to pay an additional $250.00 and they said good luck! Wow! That’s the definition of bait and switch right there!

JP
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JILLIAN P.
Snohomish, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2023
verified customerVerified Customer
10
Awesome salesmen
Worked with Eugene and Theo, as well as Robert. All 3 were incredibly nice, knowledgeable, and attentive. Made the process painless for my husband and I.

Verified Customer
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2023
verified customerVerified Customer
10
Chevy Bolt EV Purchase
I hate car shopping, but the process was about as quick and painless as it is possible to be. Adonis delivered the car to my house the next morning since it was so recently delivered that it hadn't been fully charged yet, which was a nice touch.

Verified Customer
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2023
verified customerVerified Customer
9
Good experience
The point person at Bill Peirre was friendly and helpful. He even went out of his way to print out some tips for us about how to use our EV battery most efficiently.

RD
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ROBERT D.
Bothell, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2023
verified customerVerified Customer
10
Service
Kevin and crew did their usual outstanding service.

DC
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DALLAS C.
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2023
verified customerVerified Customer
8
Making keys
They made new keys efficiently

Verified Customer
Arlington, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2023
verified customerVerified Customer
10
Quick and reliable
Flawless experience and quick turn around.

JN
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JAMES N.
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2023
verified customerVerified Customer
9
New car purchase
Staff was great. A little slow on the paperwork.

Verified Customer
Duvall, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2023
verified customerVerified Customer
10
Good Service - Bolt Battery Replacement
Our experience was just fine. The desired repairs we successfully completed on time.

MJ
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MARILYN J.
Freeland, WA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/30/2023
verified customerVerified Customer
2
Battery recall
The person who helped me was kind and respectful this review does not reflect him in any way. I bought 2021 bolt, shortly after I was made known of recall and had to turn down mileage per charge , it was a whole year plus before battery placement done and after done I got 50-70 miles less than originally battery. Would not have but this car had I known this , looking into lemon laws

ME
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MIRIAM E.
Seattle, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/30/2023
verified customerVerified Customer
10
Replacement recall
Came in for a part recall replacement. They were great as usual but I asked if the car been plugged in and charged (it’s electric) they said yes . But they had not, if this not an expectation they could have said as much.

Verified Customer
Kenmore, WA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/18/2023
verified customerVerified Customer
6
Lack of communication
Dropped off 2yr old truck for repair and sat in lot for a week before I had to call to find out nothing had been done and cost additional week of rental car!

CS
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CHRISTINE S.
Seattle, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/17/2023
verified customerVerified Customer
9
Documentation
Work was completed as requested, but copy of multi-point inspection sheet was not provided as stated it was.
Was glad to be able to pick up vehicle from sales dept when I aarrived after service dept had closed.
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