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Blue Flame Tire

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(236 Reviews)
89
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
89
Net Promoter Score ®

Business Details

About

Welcome to Blue Flame Tires, your trusted partner for all your tire and automotive needs. Located in 3900 New Bern Ave. Raleigh NC. We specialize in offering a wide range of new and used tires to suit every budget and vehicle type. Our Experienced team is dedicated to providing top-notch service, from expert tire mounting and balancing to Welcome to Blue Flame Tires, your trusted partner for all your tire and automotive needs. Located in 3900 New Bern Ave. Raleigh NC. We specialize in offering a wide range of new and used tires to suit every budget and vehicle type. Our Experienced team is dedicated to providing top-notch service, from expert tire mounting and balancing to comprehensive vehicle maintenance and repairs. At Blue Flame, we understand the importance of quality and safety. Thant's why we stock leading tire brands and ensure every tire we sell meets rigorous standards. Whether you need a quick tire replacement, a detailed inspection, or extensive mechanical repairs, our skilled technicians are here to help. ...more

Categories
Auto Repair, Car Maintenance, Tires
Contact
(919) 834-5278

Business Hours

Mon
closed
Tue
8:00 AM - 7:00 PM
Wed
8:00 AM - 7:00 PM
Thu
8:00 AM - 7:00 PM
Fri
8:00 AM - 7:00 PM
Sat
8:00 AM - 7:00 PM
Sun
closed
* Eastern Time (Us & Canada)
3900 New Bern Ave Raleigh, NC 27610
Blue Flame Tire's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(236 Reviews)

Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/04/2025
verified customerVerified Customer
7
NA
Y’all are pretty fast thank you for your service

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2025
verified customerVerified Customer
10
Tires
They were wonderful people in and out ia jiffy will go back again

TROY
Chevrolet RV Cutaway
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
TIRE SERVICE ON A SATURDAY
TIRE ISSUE ON A SATURDAY BLUE FLAME IS PLACE TO GO. YOUNG LADY HANDLING CUSTOMERS & STAFF IS ON POINT
The Team A. from Blue Flame Tire responded on 05/04/2025 09:39 AM

We're delighted to hear you had a great experience with us, especially on a Saturday when tire issues can feel like a personal attack. It sounds like our team, especially the young lady you mentioned, really knocked it out of the park. We always strive to make sure our customers are in good hands, no matter what day of the week it is. Your feedback means a lot to us!


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
Great customer service, very quick service.
Great customer service will definitely refer anyone to Blue Flames.
The Team A. from Blue Flame Tire responded on 05/04/2025 09:39 AM

We appreciate you taking the time to share your experience! It’s fantastic to hear that our customer service has made such a positive impression. Referrals are the highest compliment you can give, so we promise to keep the flames burning bright for you and those you send our way. Thank you for spreading the word!


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Great service
I love Blueflame! I visited the NewBern Ave location! They are affordable & the service was great!
The Team A. from Blue Flame Tire responded on 05/02/2025 09:40 AM

It's fantastic to hear that you love Blue Flame! Our New Bern Ave team works hard to keep our services both affordable and top-notch. We're glad to see their efforts reflected in your experience. If you have any tire-related tales to share, don't hesitate to come back for another visit. Safe travels ahead!


ML
MANYONGA L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
9
Professional and quick
Good service
The Team A. from Blue Flame Tire responded on 05/01/2025 09:39 AM

We appreciate you taking the time to share your experience with us. Good service is what we aim for, and it seems we've hit the mark! If there’s anything else we can do to keep those good vibes rolling, just let us know. Your satisfaction is our fuel!


JW
JONATHAN W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Alternator and check and see if air conditioning was messed up
They found that the alternator was bad replaced the alternator check the air conditioning another shop said it was bad but nothing was wrong with compressor. I'm back on the road very pleased.
The Team A. from Blue Flame Tire responded on 05/01/2025 09:39 AM

It's great to hear that we were able to get you back on the road with a well-functioning alternator and a perfectly good air conditioning system. It's always a relief when another shop's diagnosis turns out to be a bit overdramatic. We appreciate you trusting us with your vehicle and are glad to know you're feeling the breeze in your car again. Safe travels ahead!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
7
Bought 2 new tires
Fast and nice staffs
The Team A. from Blue Flame Tire responded on 05/01/2025 09:39 AM

We appreciate you taking the time to share your experience! It's great to hear that you found our team both quick and friendly. We like to think of ourselves as the Usain Bolt of tire services—speedy and always smiling! If you ever need anything else, you know where to find us.


NT
NINA T.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
Honest people. Done within the time promised
I asked them to do an alignment after replacing 4tires.
They could have charged me for it.
But they didn't do it and told me why it could not be done.
Put it in black & white on my receipt was was wrong & put together an estimate.
Told me I could shop around & come back for them to complete the service if I wanted to get it done through them.
They didn't tell me its urgent you need to get it done now. Which they could have.
They were not trying to up sell me.
I was a Service consultant at 2 locations in raleigh over 9yrs.
These are very honest people.
I would absolutely continue using them.
The Team A. from Blue Flame Tire responded on 04/29/2025 09:43 AM

What a delightful review! It's refreshing to hear that our team prioritized honesty over upselling. It sounds like they really laid it all out for you, and we take pride in ensuring our customers feel informed and valued. Knowing that someone with your experience appreciates our approach truly means a lot. We aim to keep our customers rolling smoothly while avoiding any unnecessary bumps in the road. Keep cruising, and we look forward to helping you with any future services!


JERRY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
verified customerVerified Customer
10
Great Service/Great Price
Excellent Service/Excellent Price
The Team A. from Blue Flame Tire responded on 04/27/2025 09:40 AM

We appreciate you taking the time to share your experience! It sounds like we hit the sweet spot with service and pricing. We always aim to keep our customers both happy and wallet-friendly. If you ever find yourself in need of more tire wisdom or service, you know where to find us!


TG
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Fast, friendly, professional
Brake rotors, AC service, radiator replacement and more. These guys are professional, courteous and knowledgeable. My go to place for all my car needs.
The Team A. from Blue Flame Tire responded on 04/26/2025 09:39 AM

We appreciate you taking the time to share your experience! It sounds like our team really rolled out the red carpet for your car. From brake rotors to AC service and everything in between, we're glad to be your one-stop shop for all your automotive needs. Your trust in us means a lot, and we look forward to keeping your wheels turning smoothly!


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Quick service and quality work done
Good service!!!
The Team A. from Blue Flame Tire responded on 04/25/2025 09:38 AM

We appreciate your shout-out for our service! It’s great to know that we could help you out. Our team strives to keep things rolling smoothly for all our customers—minus the flat tires, of course! If you ever need assistance again, don't hesitate to swing by.


CE
CLARENCE E.
Raleigh, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
9
They are very quick with helping their customers
Very good
The Team A. from Blue Flame Tire responded on 04/24/2025 09:38 AM

We appreciate your feedback! It's great to hear you had a satisfactory experience with us. If there's anything specific that stood out to you, we're all ears!


PC
PATRICK C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Great Service
Everyone was awsome. They worked qithin my budget and didn't try to upsale me. I will be going back for an alignment.
The Team A. from Blue Flame Tire responded on 04/24/2025 09:38 AM

We’re glad to hear you had such a positive experience! It's always our goal to help our customers find what they need without adding any extra pressure. Working within a budget is a craft we take pride in—kind of like tightrope walking, but with tires instead of a balancing pole. We look forward to helping you with that alignment soon!


TR
TWANDA R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
8
Repair
Very satisfied
The Team A. from Blue Flame Tire responded on 04/24/2025 09:38 AM

We're glad to hear that you're very satisfied! It's our mission to keep customers smiling, one tire at a time. If you ever need anything else, we'll be here, ready to roll!

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