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Bob's Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,216 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
97
Net Promoter Score ®

Business Details

About

We welcome the chance to earn your trust with our long-standing reputation for excellent customer service and quality automotive care. We welcome the chance to earn your trust with our long-standing reputation for excellent customer service and quality automotive care.

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(605) 342-1982

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Mountain Time (Us & Canada)
1027 Farlow Ave Rapid City, SD 57701
Bob's Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,216 Reviews)

Verified Customer
Carlos, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Good service
Worked quickly and good customer service.

ST
SHANE T.
Rapid City, SD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
Electrical and brake issues
Had several issues with my car and Bob's Auto diagnosed the problem in very short time. Stop looking for a mechanic, these guys are it.

AF
AMY F.
Rapid City, SD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Super nice, knowledgeable, answered all questions
Very trustworthy!

HJ
HARRISON J.
Rapid City, SD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Break issues
I was having issues with my breaks not working properly and Bob's got me all squared away now everything is working great, thanks for fitting me in

Verified Customer
Belle Fourche, SD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
9
Amazing service
They were very quick and through with work on my vehicle pointed out anything that could have been a problem. Will say that one thing that did bother me was they did not call me to let me know of a price change due to availability of parts which is fine made sure I had extra money aside.

TC
TANYA C.
Rapid City, SD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Service was excellent.
Very honest and gave me different options on getting my vehicle running again. Definitely will recommend to friends and family. They got my car running again in a very timely manner. I was surprised when they called saying it was ready.

AL
ALEISHA L.
Sundance, WY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Bobs is Best
Bobs is the only place I trust in Rapid City as a female who doesn’t know diddly squat about cars. My family & I have been coming here for 20 years!!

TD
TOM D.
Rapid City, SD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
10
Bobs Auto
Have been using these guys for 30 years. I have found them to be honest, reliable and thorough.

TW
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THOMAS W.
Rapid City, SD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Work on my car
They were quick to get work done

BW
BOB W.
Rapid City, SD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Struts, brakes, oil change, and tuneup
They did the work in 1.5 days and always do a quality job on our Nissan Muranos.

KS
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KEN S.
Rapid City, SD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Skilled and Dependable
I have been going to Bob’s auto for 18 years now. I just had my Honda accord in to have some electrical work done on it. As always, their service was efficient and affordable.

Verified Customer
Rapid City, SD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2025
verified customerVerified Customer
10
Always excellent service
At Bob’s they are always excellent. They always treat me well. You sometimes have to wait a couple weeks to get in but it’s worth waiting because they have never steered me wrong like some other places have.

KC
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KENT C.
Rapid City, SD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2025
verified customerVerified Customer
10
Radiator Repair.
Found a problem with the pickup and called to see if I wanted to fix it. Had the cost and the time it would take to fix. Was done as stated and as always did quality work.

PS
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PAMELA S.
Rapid City, SD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2025
verified customerVerified Customer
10
Oil leak
Very thorough as usual. Fixed seals I didn't even know existed and replaced a belt that was bad also. No more leaky oil....thanks guys.

JH
JIM H.
Rapid City, SD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2025
verified customerVerified Customer
10
Excellent customer service and care!!
I go to Bobs Auto, because of their service, they’re straightforwardness and honesty. If you have a question, they answer it.
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