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Bob's Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,230 Reviews)
97
Write a Review
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Score Details

5 stars
93%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

We welcome the chance to earn your trust with our long-standing reputation for excellent customer service and quality automotive care. We welcome the chance to earn your trust with our long-standing reputation for excellent customer service and quality automotive care.

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(605) 342-1982
Visit Website
Opening in 44 minutes
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Mountain Time (Us & Canada)
1027 Farlow Ave Rapid City, SD 57701
Get Directions
Bob's Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,230 Reviews)
Write a Review
Recent Reviews
KD
KAY D.
Sturgis, SD
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Quick, Amazing and so Friendly ❣️
We received a step by step account of the work in progress.
Bob’s Auto let us know pricing up front.
We weren’t even aware of some things that were wrong with our truck.
We weren’t even aware given a list of the items and cost associated with each item.
Very thorough and exceptional customer service!
CB
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CHUCK B.
Rapid City, SD
Ram 2500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Oil service
Service was fast , through, and convenient. Bob's Auto does all service work on my vehicles. I have never experienced any problems. The price there work has always been fair and reasonable.
LS
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LISA S.
Rapid City, SD
Chrysler PT Cruiser
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Belts and Tension thingy
Bob's is so friendly and skilled at auto repair.
CV
CONNIE V.
Rapid City, SD
Chevrolet Avalanche
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Great Service
Honest and fair, we want your vehicle repaired go to Bobs Auto. They will not take advantage of you.
MJ
MARTY J.
Rapid City, SD
Nissan Pathfinder
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
quick and courteous
they responded quickly to my request. they took care of my needs quickly and very professional. i highly recommend using Bob’s Auto
ST
STEVEN T.
Rapid City, SD
Chevrolet Avalanche
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Good Trade
Troubleshooting is an art, and Bobs auto are masters at finding and fixing electrical problems!!! Thanks Steve Duval
Good Trade
WS
WENDELL S.
Box Elder, SD
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Oil leak
Outstanding
WS
WAYNE S.
Rapid City, SD
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Wayne satter
Very happy I was sent to Bob's auto. Had other quotes but I heard allot of good things. He actually charged less than his quote because I didn't need a couple things. He is honest , professional, and I was treated like a neighbor. Strongly recommend Bob's auto
WA
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WALT A.
Rapid City, SD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
10
1998 JEEP--BATTERY
There's no one better than Steve at taking care of any and all problems
you might have with your vehicle. In this case, Steve not only secured
a new replacement battery for the old battery that was still under warranty,
but he set up a "maintainer" system on the new battery that should
eliminate future battery problems. They are real pros at Bob's Auto, and Steve
has molded a team that you can rely on every time.
DS
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DONALD S.
Rapid City, SD
Nissan Pathfinder
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Bob’s Auto Service
They do a great job on our vehicles when we need to have work done on them, and they will let you bring your own parts for your vehicle and just charge labor when you bring your own parts.
HR
Henry R.
Pine Ridge, SD
Ram 2500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
Category: Service
Spoke with Michelle. She stated they were referred to this business and are happy that they were. They will continue to use this business going forward. The prices were great.
Recommended
MG
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MARY G.
Rapid City, SD
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
2017 Chevy Cruz Premier
I have been taking my car to Bob’s Auto for years and they have always did a good job of fixing my vehicles. If I don’t understand something, they are good at explaining things to me. They have good customer service and I recommend them to everyone!
Verified Customer
Rapid City, SD
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
9
Customer
Work well done. Good at giving explanation of work to be done, estimates for the work, and identification of items to be monitored with time. Done in excellent time.
AH
AMY H.
Rapid City, SD
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Car repair.
Knowledgeable and courteous staff. Kept me informed of progress and services needed. Checked car thoroughly for repairs needed. Gave me honest advice.
Verified Customer
Carlos, MN
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Good service
Worked quickly and good customer service.
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