business image

Bourquin Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(9 Reviews)
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average

Business Details

Categories
Contact
(830) 931-9037
No Business Hours Provided

Business Hours

* Central Time (Us & Canada)
118 FM 471 N Castroville, TX 78009 USA
Bourquin Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(9 Reviews)

RW
gravatar
RICHARD W.
Castroville, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2020
verified customerVerified Customer
Category: Service
close to home, fast but good job completion, honesty
I was very satisfied with the front end alignment and found them to be quick in completing the job. They offered to take me back to the house since the job would take approx 1 hour to 1 1/2 . Since I choose to wait and walk the dogs I asked if they would call which they did promptly.. They are always friendly and very helpful.
Recommended
Fast T. from Bourquin Automotive responded on 10/16/2020 08:56 AM

Mr. Wilson thank you very much for your review.  We always want to to treat our customers like family.  If we can be of service in the future please let us know.


EB
gravatar
ELISA B.
Castroville, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2020
verified customerVerified Customer
Category: Service
Great service
I love that the communication with the mechanic was right on. He only fixed what needed to be fixed. I'm glad the car got fixed before our baby is due next week.
In the city they are rude and you have to book a week or more in advance. I called and was seen the next day. My car was done the following day. I love the small town life. They really know how to take care of Castroville citizens. This is why I love the small town life.
Thank you again for great service and communication.
Recommended
Fast T. from Bourquin Automotive responded on 09/04/2020 08:39 AM

As the new owners of Bourquin automotive, we are glad to be in the great town of Castroville. Thank you for the recommendation and review. We hope you will consider us the next time you need service on your vehicle. 


JC
gravatar
JOE C.
Castroville, TX
2019 Ford F-250 Super Duty XL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2020
verified customerVerified Customer
Category: Service
Quick and correct
Great work at a fair price ?
Recommended
Fast T. from Bourquin Automotive responded on 09/04/2020 08:42 AM

As the new owners of Bourquin automotive, we want to thank you for your review and recommendation.  The next time you need service we hope you will consider Bourquin Automotive.


SR
gravatar
STEVE R.
LACOSTE, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2020
verified customerVerified Customer
Category: Service
The staff
Always up front with you as to what needs to be done with your vehicle when you take it in for service.
Recommended
Fast T. from Bourquin Automotive responded on 09/04/2020 08:41 AM

Thank you for your recommendation and review.  We always try to treat customers like family.  We hope you will let us know if we can be of service in the future.


EM
gravatar
EARL M.
Mico, TX
2000 Not Specified:SUNDOWN HORSE TRAILER
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2020
verified customerVerified Customer
Category: Service
Family freindly environment
On time completion, focused attention to service quality, thorough service performance.
Recommended
Fast T. from Bourquin Automotive responded on 07/15/2020 09:00 AM

Thank you very much for your review.  We are glad we could be of service to you.  Please visit us again.


JG
gravatar
JOHN G.
Castroville, TX
2010 Dodge Pickup R2500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2020
verified customerVerified Customer
Category: Service
Air Bags
The guys were great! From the parts department to the walk thru, all very informative and professional! Great experience!
Recommended
Fast T. from Bourquin Automotive responded on 07/15/2020 08:59 AM

Thank you for your review and recommendation


SS
gravatar
STAN S.
Monroe, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2020
verified customerVerified Customer
Category: Service
Great visit, keep up the good work.
I had waited at the local GM dealers counter for over 5 minutes with no greeting at all from several wokers behind the counter. As a Napa Car Care shop owner from NC I knew this was not acceptable. So I left and found your shop and was taken care of immediatly and professionaly as soon as I walked in.
Recommended
Fast T. from Bourquin Automotive responded on 07/15/2020 08:58 AM

Thank you very mush for your recommendation.  We try to treat everyone like family.  Please come back if you need service again.


RG
gravatar
RONALD G.
Somerset, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2020
verified customerVerified Customer
Category: Service
Great place
They were quick, friendly and I will recommend to everyone
Recommended
Fast T. from Bourquin Automotive responded on 07/15/2020 08:56 AM

Thank you for your review.  We hope you will consider us in the future if the need arises.


VO
gravatar
Vic O.
Poteet, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2020
Good job
I went in for an oil change, tire rotation, and for my KLN air filter to be cleaned. I had made an appointment the day before for 9 AM. Went I got there, they took my vehicle right in and I was on my way in no time at a reasonable price.
Recommended

Displaying all 9 Review
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.