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Scott's Complete Auto Care

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(555 Reviews)
88
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
88
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Phoenix, AZ, you’ve found us. Here at Scott's Complete Auto Care we work hard to earn your trust and loyalty. We know how important it is to find a Phoenix car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Scott's Complete Auto Care we understand what
If you’re looking for auto repair in Phoenix, AZ, you’ve found us. Here at Scott's Complete Auto Care we work hard to earn your trust and loyalty. We know how important it is to find a Phoenix car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Scott's Complete Auto Care we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Phoenix offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Phoenix, we are totally confident that Scott's Complete Auto Care is the best option in town!
...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(602) 269-5871

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Mountain Time (Us & Canada)
2609 N 35th Ave Phoenix, AZ 85009
Scott's Complete Auto Care's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(555 Reviews)

FF
Fedelea F.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Great service
Great service

SF
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Sarah F.
Goodyear, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
8
They always take the time, and care about the customer and their car. Their service is superb!
Scott is kind and always explains, and helps out my family with our mess of cars. A great family friend to trust and have for sure. Thanks you to you and crew!
From :
Sarah Fortune and family <3
Scott E. from Scott's Complete Auto Care responded on 03/22/2025 09:31 AM

It's fantastic to hear that you and your family have found a reliable car buddy in us! We aim to make even the messiest of vehicles a bit more manageable, and we’re glad Scott and the crew have been able to help you navigate through your automotive adventures. If cars could talk, we hope they’d say, “Thanks for the TLC!” We're here whenever you need us–just give a honk!


SF
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Sarah F.
Goodyear, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
8
They always take the time, and care about the customer and their car. Their service is superb!
Scott is kind and always explains, and helps out my family with our mess of cars. A great family friend to trust and have for sure. Thanks you to you and crew!
From :
Sarah Fortune and family <3
Scott E. from Scott's Complete Auto Care responded on 03/22/2025 09:31 AM

We appreciate your kind words and are glad to hear that Scott and the crew have been able to help navigate your family's automotive adventures. It sounds like a classic case of "too many cars, not enough time!" We're always here to lend a hand—or a wrench—whenever you need it. Your trust means a lot to us, and we’re happy to be a part of your family’s car care team!


MM
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Michael M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Alternator and battery issue
My vehicle died on me on my way to work, and early in the morning they took care of me first to get me up an running. I am extremely grateful for there professional courtesy.
Scott E. from Scott's Complete Auto Care responded on 02/27/2025 09:31 AM

We appreciate your feedback and are glad to hear we could rescue you from a workday disaster! Nothing like a vehicle acting up to send your morning into a tailspin. We're always here to ensure you get back on the road with a smile (and a little more coffee, if necessary). Our team takes pride in delivering professional service, especially when it counts most. Drive safely out there!


CA
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CHERYL A.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
10
Overheating issue solved
I have said it before, and I cannot say it enough. All of the guys at Scott's are like family. I had an intermittent frustrating overheating issue for months. They did everything possible and even kept my car until they figured it out. I will never take my car anywhere else. I would trust these guys with my life.
Scott E. from Scott's Complete Auto Care responded on 02/17/2025 09:30 AM

It warms our hearts to hear that our team feels like family to you. Dealing with an intermittent overheating issue can feel like playing automotive whack-a-mole, but it sounds like our crew was determined to squash it! We're glad they could get to the bottom of it and have your trust in the process. Rest assured, your car is in good hands with us. Here’s to many more miles of happy driving ahead!


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Valued Customer
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2025
verified customerVerified Customer
10
Great Service!
We just opened an office in Phoenix, AZ and we have one fleet vehicle so far. I was trying to find a place near our office to get our vehicle(s) serviced because taking it to the dealership takes forever and we don't have 4 hours to sit & wait for an oil change. Scott's was able to schedule us an appointment and have us out within 1-1/2 hours, which included oil change, checking all filters / fluids and tire rotation. I am SO HAPPY I found them and look forward to working with them on future vehicles!
Scott E. from Scott's Complete Auto Care responded on 01/15/2025 09:31 AM

It sounds like you found your new go-to spot for vehicle service! We're glad we could help you get back on the road faster than a dealership can say "oil change." Our team is all about efficiency—after all, nobody wants to spend half a workday at an auto shop. We're excited to be your partner in keeping your fleet vehicles in great shape. Here's to many more smooth rides ahead!


CM
Chris M.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2024
verified customerVerified Customer
Category: Service
Chris said they do a great job. This time, nothing too much was done, but they are quick to the phone, polite, with reasonable rates.
Recommended
Scott E. from Scott's Complete Auto Care responded on 12/27/2024 09:31 AM

We appreciate you taking the time to share your experience. It's great to hear that our team made a positive impression, even with less drama happening under the hood this time. Quick phone responses, politeness, and reasonable rates are what we aim for—consider it our version of an auto care trifecta. Looking forward to keeping your vehicle in tip-top shape!


AR
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Anita R.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2024
verified customerVerified Customer
10
Totally awesome as always.
Great service, courteous and prompt.
Scott E. from Scott's Complete Auto Care responded on 12/24/2024 09:30 AM

We appreciate your feedback and are glad to hear that you found our service to be courteous and prompt. It’s always our aim to keep things running smoothly—much like your vehicle! If you ever have any car conundrums or need a chat about your ride, we’re here and ready to help. Safe travels on the road ahead!


DC
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DAVE C.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2024
verified customerVerified Customer
10
Great as always
Once again the guys at Scott's made short work of the repairs I needed. They've always been professional and friendly with top quality work. I highly recommend them.
Scott E. from Scott's Complete Auto Care responded on 12/11/2024 09:31 AM

It's great to hear that our team at Scott's Complete Auto Care has consistently been able to tackle your repairs with speed and quality. We aim to keep things professional while adding a friendly touch—after all, who doesn’t need a dash of good vibes with car care? Your recommendation truly means the world to us. Here's to many more smooth rides ahead!


SS
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STEVE S.
Glendale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2024
verified customerVerified Customer
10
Good work
Good people
Scott E. from Scott's Complete Auto Care responded on 12/11/2024 09:31 AM

We're delighted to hear you think so highly of our team! Good people tend to attract good vibes, and we like to think we have a solid mix of both here. If you need anything else, just give us a shout!


LV
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2024
verified customerVerified Customer
10
Excelencia en el servicio
Recibí una atención magnífica . Fui atendido con mucha profesionalidad. Me dieron el estimado a tiempo y un trabajo excelente.
Felicidades
Scott E. from Scott's Complete Auto Care responded on 12/10/2024 09:31 AM

Es genial saber que recibiste una atención magnífica y un servicio profesional. Nos apasiona ofrecer un trabajo de calidad y saber que cumplimos con tus expectativas es un gran reconocimiento. ¡Esperamos seguir cuidando de tu auto como se merece!


KK
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Ken k.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2024
verified customerVerified Customer
9
Easy scheduling, fast service, quality job
It's all in the title. They did a great job
Scott E. from Scott's Complete Auto Care responded on 11/28/2024 09:30 AM

We appreciate your succinctness and precision; sometimes, less really is more! We're glad to hear that you felt we hit the mark with your service. We strive to keep things straightforward while delivering quality care. Hope to see you again the next time your vehicle needs some TLC. Safe travels!


AO
Aliza O.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2024
verified customerVerified Customer
Category: Service
Aliza said the business is fast.
Recommended
Scott E. from Scott's Complete Auto Care responded on 11/22/2024 09:31 AM

We're glad to hear you found our service speedy! In a world where time flies and traffic jams are a reality, we aim to be the pit stop that gets you back on the road without the wait. If you ever need a quick check-up for your ride, we're here for you!


PH
Paul H.
Phoenix, AZ
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2024
verified customerVerified Customer
Category: Service
Paul said he was told they were very busy but the next day they had his vehicle done. They were very fast, honest and professional.
Recommended
Scott E. from Scott's Complete Auto Care responded on 11/15/2024 09:31 AM

We appreciate you taking the time to share your experience! It sounds like we managed to pull a rabbit out of a hat with your vehicle—busy days and quick turnarounds can sometimes feel like magic. We're glad to hear that our team's fast service, honesty, and professionalism made a positive impression. If your car ever needs another magic show, you know where to find us.


FE
Franke E.
Arizona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2024
verified customerVerified Customer
Category: Service
Franke said everything turned out just like they said it would.
Recommended
Scott E. from Scott's Complete Auto Care responded on 10/04/2024 09:31 AM

We're glad to hear everything went according to plan! It's always nice when things work out as promised, just like a well-timed punchline in a comedy routine. We appreciate your trust and look forward to keeping your car in top shape!

Service Coupons and Posts
Thanks for the fantastic feedback! 🚗💨 We're thrilled to hear you found us fast and responsive. Listening is our secret superpower! 🎧 Your ride deserves the best, and we're here to deliver! #AutoCare #CustomerAppreciation
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We’re thrilled to hear you were pleased with our speedy service! ⏱️ We promise to get your vehicle back on the road faster than you can say "oil change"! Thanks for trusting us with your ride! 🚗💨 #QuickService #ScottCompleteAutoCare
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We're revved up by your kind words! 🚗💨 Our team aims to be your car's best friend—professional and understanding, every visit! Thanks for the recommendation! 🙌 #ScottCompleteAutoCare #CustomerAppreciation
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We're thrilled to hear your car is back on the road and running like a top! ?? Quick repairs and great prices? That’s our specialty! Thanks for the high praise and recommendation—it fuels our passion! ?? #AutoCare #CustomerSatisfaction
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We’re blushing! ? Thank you for the kind words! At Scott's Complete Auto Care, we're not just fixing cars; we're building a family of happy drivers. Trust us, your vehicle is in good hands! ?❤️ #FamilyBusiness #AutoCareExperts
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We're thrilled to hear that you found us through friends! ? Your trust means the world to us. We promise to keep the honest and reliable service coming! ?? See you next time! #ScottCompleteAutoCare #HonestService
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Thank you for the kind words! We pride ourselves on being your go-to for honesty and fairness in auto care. ?? We're thrilled to be your trusted mechanic — it means a lot! Here’s to keeping your car happy and healthy! #AutoCare #TrustScott's
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Thanks for the love, Steve! Scott and the team are thrilled to hear your wheels are rolling smoothly again. ? Let's keep cruising! #AutoCare #PhoenixBest
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Thanks for the 5-star review, Christine! We're thrilled to hear your car is running better than ever. Here's to 20 more years of trusty service! ??️ #HappyCustomer #AutoCare
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Thanks for the 5-star review! We're thrilled to hear that you had a great experience at Scott's Complete Auto Care. ? We appreciate your support! #AutoCare #HappyCustomers
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We're absolutely thrilled to hear that you're happy with our service, Greg! ?? Thank you for your trust and for choosing Scott's Complete Auto Care. We're here for you anytime! #CompleteCare #HappyCustomers
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Thanks for revving up our day with your ⭐️⭐️⭐️⭐️⭐️ review, Steve! We're thrilled to hear that we've earned your trust. Keeping your wheels running smoothly is what we're all about! ?? #CustomerSatisfaction #AutoCare
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? Thanks for the stellar review, John! We're thrilled your Mercedes is running smoothly at a fraction of the dealer cost. Our team can't wait to welcome you back. ? #HappyCustomer #AutoCare
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? Thank you for the glowing review! ? We're thrilled to hear that you always receive the very best care at Scott's Complete Auto Care! ? #CustomerSatisfaction #AutoCare #Phoenix
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Thanks for the great review, Greg! We're so glad you had a good experience with us. ? #ScottsCompleteAutoCare #Phoenix #AutoCare #HappyCustomer
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Thanks for the kind words, Kate! We're so glad you and your company trust us with your vehicles. ? #ScottCompleteAutoCare #Phoenix #Trustworthy #GreatService #GreatPrices
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Thanks for the kind words, Duane! We're glad you had a great experience with us ? #ScottsCompleteAutoCare #Phoenix
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Thanks for the kind words, Cathy! ? We're so glad you trust us with your auto care needs. #ScottsCompleteAutoCare #Phoenix
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