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R & L Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(63 Reviews)
93
Write a Review
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Score Details

5 stars
95%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
93
Net Promoter Score ®

Business Details

About

We are your locally owned repair shop since 2017. From batteries to brakes, tune-ups to complex diagnostics, our experienced team has the expertise to handle all your auto repair needs. Whether you need a simple oil change or a thorough diagnostic check, we've got you covered. Trust us to provide top-notch service and get you back on the We are your locally owned repair shop since 2017. From batteries to brakes, tune-ups to complex diagnostics, our experienced team has the expertise to handle all your auto repair needs. Whether you need a simple oil change or a thorough diagnostic check, we've got you covered. Trust us to provide top-notch service and get you back on the road in no time. Visit us today and experience the difference of a true neighborhood repair shop. ...more

Categories
Auto Maintenance, Car Maintenance, Tires
Contact
(816) 353-6360
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
6331 Raytown Rd Raytown, MO 64133
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R & L Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(63 Reviews)
Write a Review
Recent Reviews
KB
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Ken B.
Kansas City, MO
Pontiac Vibe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Excellent service.
Honest, professional, dependable and friendly. What more could you ask for?
The Team a. from R & L Automotive responded on 04/17/2025 01:23 PM

I'm glad our service met your expectations. Thank for holding us to a high standard and thank you for the outstanding review.

Verified Customer
Chevrolet Traverse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Quick and easy service!
They explained everything to me in terms I could follow and ended up repairing for a much easier and cheaper cost than originally thought which was a nice suprise!
The Team a. from R & L Automotive responded on 04/17/2025 01:21 PM

Thank you so much for the great review. Repairs don't always cost less than we think, but we are always happy to deliver the good news that your hard earned money went further than expected.

RT
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Randy T.
Independence, MO
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
state vehicle inspection
Easy in and out
The Team a. from R & L Automotive responded on 04/17/2025 01:19 PM

Thanks for the great review. Happy we could be there for you.

DW
David W.
Kansas City, MO
Oldsmobile Cutlass
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Vehicle inspection
Always treated quickly and with recognition! These guys know what to do with vehicles.i have gone there for over 30 years. Raytown's finest !
The Team a. from R & L Automotive responded on 04/15/2025 04:59 PM

We love having you on board, David. Thanks for the wonderful review. As always, we look forward to helping keep your vehicles safe and on the road.

Verified Customer
Kansas City, MO
Toyota Corolla
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/12/2025
verified customerVerified Customer
8
Nice, clean, friendly
I was only there for an inspection, so I can't speak to the repair quality or prices. But I would certainly go back for service based on this visit.
The Team a. from R & L Automotive responded on 04/14/2025 06:42 AM

Glad your visit was pleasant. We look forward to earning your business in future visits. Thank you for the great review.

AB
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Allegra B.
Kansas City, MO
Chevrolet TrailBlazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Oil Change
Excellent Care and Service Always..
The Team a. from R & L Automotive responded on 04/14/2025 06:32 AM

Thank you for the great review. Always here to take car of all your vehicle service needs.

JT
James T.
Independence, MO
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Only repair shop I'll use
All employees at R & L are very friendly, informative & helpful.
They always have a solution to your vehicle issues. Best repair shop around as far as I'm concerned.
The Team a. from R & L Automotive responded on 04/11/2025 06:06 AM

Thank you for such a positive review. We appreciate your business and continued support.

SK
Steven K.
Kansas City, MO
BMW 6 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Great work
Great work on my 3 vehicles, that R and L has serviced. I'll be back and recommend to my friends and family.
The Team a. from R & L Automotive responded on 04/10/2025 10:27 AM

Thank you for the recommendations and the great review. Always happy to work with you in servicing your vehicles.

MO
Molly O.
Kansas City, MO
Chevrolet Spark
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Tire Pressure Sensors
Quick in-and-out and excellent results at a great price. I keep coming back, thank you, R & L Automotive!
The Team a. from R & L Automotive responded on 04/09/2025 10:20 AM

Thanks for coming in to see us this morning. So happy we were able to accomplish your repairs in a timely manner. Thanks for the great review!

Verified Customer
Kansas City, MO
Cadillac Escalade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Great place very welcoming
They have done big jobs for me from installing a 6.2 lbs engine to as small as replacing a seat warmer . They level with the customers and definitely care and treat everyone with respect Mike, Logan, and Shop team are the best.
The Team a. from R & L Automotive responded on 04/08/2025 07:31 AM

Thank you for the amazing compliment! We doour best to treat everyone the way we would want to be treated. Thanks for being a loyal customer!

NT
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Nathan T.
Independence, MO
Kia Forte
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Excellent service
I went there because my tire light was on. They took a look at my tires and found a puncture in one and repaired it. The service was fast and friendly.
The Team a. from R & L Automotive responded on 04/08/2025 07:33 AM

Thank you for the excellent review. We are happy to provide quick and accurate service whenever possible.

CD
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Cynthia D.
Independence, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
10
Efficient and Honorable
I have been taking my 97 Jeep to R&L since they opened. They are always straight shooters and my work has been done professionally and quickly. I appreciate their service because, as a woman, I get yanked around a lot. So thank you for treating me with respect and not trying to make a buck at my expense. I trust them with my vehicle and my pocket book.
The Team a. from R & L Automotive responded on 04/04/2025 06:35 AM

Thanks for great review. We are always happy to have you and Billy come see us. We couldn't imagine treating our customers any other way.

JD
John D.
Independence, MO
Buick LeSabre
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
9
Repair of instrument lights
As always great service and competent service advisors. They even took me home when they knew it would be the afternoon before the repair would be finished
The Team a. from R & L Automotive responded on 04/04/2025 06:34 AM

Thanks for coming in, John. We are always happy to help.

SW
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Sean W.
Kansas City, MO
Nissan Rogue Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Great customer service
Quick and amazing customer service
The Team a. from R & L Automotive responded on 04/03/2025 07:44 AM

Thank you for the great review. We are happy to be of service.

PL
Pete L.
Kansas City, MO
GMC Terrain
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Oil and More!
Went in for a simple oil change - which they did - but got the entire vechicle looked over and noted on the written report summary. Thanks Guys!
The Team a. from R & L Automotive responded on 04/02/2025 05:53 AM

Thank you for coming in. We look forward to providing top quality service.

Displaying Review 1 - 15 of 63 in total
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