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R & L Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(85 Reviews)
90
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
90
Net Promoter Score ®

Business Details

About

We are your locally owned repair shop since 2017. From batteries to brakes, tune-ups to complex diagnostics, our experienced team has the expertise to handle all your auto repair needs. Whether you need a simple oil change or a thorough diagnostic check, we've got you covered. Trust us to provide top-notch service and get you back on the We are your locally owned repair shop since 2017. From batteries to brakes, tune-ups to complex diagnostics, our experienced team has the expertise to handle all your auto repair needs. Whether you need a simple oil change or a thorough diagnostic check, we've got you covered. Trust us to provide top-notch service and get you back on the road in no time. Visit us today and experience the difference of a true neighborhood repair shop. ...more

Categories
Auto Maintenance, Car Maintenance, Tires
Contact
(816) 353-6360

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
6331 Raytown Rd Raytown, MO 64133
R & L Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(85 Reviews)

LM
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Loujean M.
Independence, MO
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/07/2025
verified customerVerified Customer
6
LouJean M.
Friendly and helpful people
The Team from R & L Automotive responded on 05/07/2025 09:28 AM

Thank you for the kind words & the great review. May all you visits with us be pleasant.


DG
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Darold G.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
2011 Juke
Set expectations on when they would and was able to get done much faster.
The Team from R & L Automotive responded on 05/06/2025 01:46 PM

Thank you for the review. We are so glad that everything aligned for a quick turn around.


NT
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Nathan T.
Independence, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
Excellent service
The service was quick and friendly.
The Team from R & L Automotive responded on 05/05/2025 02:34 PM

Thanks for stopping in today. Glad we could get you taken care of quickly. Thank you for the review.


RH
Rena H.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
The best!!!
I moved to raytown 3 years ago and took my cars to R&L for an inspection cause it was near our house. Went back for auto repairs. Won’t use anyone else ever again! They are honest, good work, and awesome price!!!
The Team from R & L Automotive responded on 05/05/2025 05:56 AM

Thank you for the excellent review. We appreciate the opportunity to service your family's vehicles. We always look forward to you coming in to see us.


RM
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Robert M.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Truck had terrible brakes and rotors.
Got them changed at R & L Automative and they are working great 👍
The Team from R & L Automotive responded on 05/02/2025 11:39 AM

Thank you for entrusting us to take care of your brakes. Thank you for the great review.


BE
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Brenda / Jim E.
Raytown, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Always timely
Timely and clean..
The Team from R & L Automotive responded on 05/02/2025 09:04 AM

Thank you for the excellent review and thank you for the continued support over the years. We are always happy to see you guys come in.


Verified Customer
Pleasant Hill, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
8
Courteous and professional
Excellent communication. Clear plans and quick turnaround. The desk in waiting area were clean and tidy.
The Team from R & L Automotive responded on 05/01/2025 01:13 PM

Thank you for the great review. We look forward to helping you out with your future automotive needs.


AH
Alan H.
Independence, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
9
They did what they said at the price they quoted.
I didn't know about this place but they were recommended to me. I had a cooling issue and I just wanted an overall check on my vehicle. They kept me informed the whole time and quoted me prices down to the penny. They got the work done in a timely manner and had plenty of integrity so I will definitely bring my future vehicle problems here.
The Team from R & L Automotive responded on 05/01/2025 06:39 AM

Thank you for the great review. Sometimes that first visit can be intimidating for both parties. I'm we could put you at ease. We look forward to continuing to do business together in the future.


DP
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Danny P.
Raytown, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Brake Booster replacement
I needed a brake booster. I only had to wait the given estimated time of completion. As usual, everyone was courteous and professional.
The Team from R & L Automotive responded on 05/01/2025 06:37 AM

Thank you for your patience on the day of your service. I'm glad you were happy with the time frame. I guess to us, it usually feels like it's taking longer than expected when the job takes almost half a day. Thank you for the great review.


MM
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Mike M.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
AC repair, oil change and tire rotation
The service was great. The price was reasonable. And only the repairs discussed were done.
The Team from R & L Automotive responded on 04/28/2025 03:19 PM

Thank you for the great review. We also appreciate the laughs that seem to accompany most of your visits. We look forward to provding the great service that all our customers, friends & neighbors have come to expect.


Verified Customer
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
Great services & Professional Staff
They went above and beyond!
The Team from R & L Automotive responded on 04/28/2025 03:16 PM

Thank you for the excellent review. As always, we appreciate your continued support.


OB
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Odell B.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
9
Great
Yet to have a bad experience here. great staff and service
The Team from R & L Automotive responded on 04/28/2025 03:15 PM

Thanks for the great review. I know your last visit was for a warranty repair and that can sometimes rub people the wrong way. Thank you for allowing us the opportunity to stand behind our work and our suppliers stand behind there products.  We look forward to keeping your car serviced and ready for the road.


JF
Jon F.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Exceptional service, great people to work with
Excellent service. Very honest and upfront information and pricing.
The Team from R & L Automotive responded on 04/25/2025 06:44 AM

Thank you Jon for the 5 star review and the kind word.

The Team from R & L Automotive responded on 04/25/2025 06:45 AM

Thank you for the great review. We are always happy to have you stop in. Thank you for the continued support and we look forward to providing excellent service in the future.


RS
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Robert S.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Truck maintenance
R&L does quality workmanship and they are trust worthy from my experiences. I have several friends that use R&L as well.
The Team from R & L Automotive responded on 04/23/2025 03:12 PM

Thank you vote of confidence. We appreciate the feedback and plan to continue straight forward service work for you and you friends. Thank you taking the time to leave us a great review.


BC
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Brenda C.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
R&L Automotive
This does awesome work.
The Team from R & L Automotive responded on 04/22/2025 09:44 AM

Thank you, Brenda Clemons for the 5 star review an the kind words!


Displaying Review 1 - 15 of 85 in total
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