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Brogan And Folz Firestone

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(979 Reviews)
96
Write a Review
Schedule Appointment

Score Details

5 stars
96%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

Since 1968, Brogan & Folz Firestone has been providing the Cincinnati, OH community with dependable automotive service and maintenance, using only high-quality products from brands like Bridgestone and Firestone. We're a local, family-owned-and-operated company with two generations now in the business! We've become known for our Since 1968, Brogan & Folz Firestone has been providing the Cincinnati, OH community with dependable automotive service and maintenance, using only high-quality products from brands like Bridgestone and Firestone. We're a local, family-owned-and-operated company with two generations now in the business! We've become known for our experience, honesty, customer service and incredible prices. From transmission service and complete engine service to new tires and wheel balancing, our crew has you covered. ...more

Categories
Firestone Repair Shop, Car Maintenance, Tire Sales and Repair
Contact
(513) 574-3040
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
4511 Bridgetown Rd Cincinnati, OH 45211-4412
Get Directions
Brogan And Folz Firestone's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(979 Reviews)
Write a Review
Recent Reviews
Verified Customer
Cincinnati, OH
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Excellent and efficient service
Friendly employees
SG
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Stephanie G.
Cincinnati, OH
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
Always reliable, able to fit us in without much notice, and great to work with
Group at Brogran's are always very friendly and helpful! They take the time they need to figure out the problem and are very up-front about your options and their recommendations! We have all of our vehicles serviced here and highly recommend them.
SM
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Steve M.
Cincinnati, OH
Chevrolet Traverse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
Brogan's is #1
The people at Brogan and Folz do it right. Straightforward, honest pricing and friendly, efficient service. And Tom the greeter is awesome!
DH
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Debbie H.
Cincinnati, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
10
oil change
staff always knowledgeable and friendly. cost was good. advice on all problems with the car.
DV
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Dan V.
Cincinnati, OH
Ford Cutaway
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Thanks for the professional service once again!
Great job to all the staff at Brogan-Folz, for completing all the repairs needed in one day on my work truck!!

Venuto Construction
KL
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Karen L.
Cincinnati, OH
Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
9
Fixed my 24 year old Chevy. problems taken care of!
Great job! Diagnosed the problem and fixed it.
Verified Customer
Cincinnati, OH
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2025
verified customerVerified Customer
10
Received quick diagnosis & treatment of reason for car stalling out
Excellent service & turnaround
JP
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Jason P.
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Great Service / Honest & Friendly
The folks at Brogan and Folz do it right. Straightforward, honest pricing and friendly, efficient service. I tell everyone I know who needs auto repair about these guys. No one else will ever touch one of my vehicles.
MT
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Mike JR T.
Cincinnati, OH
Dodge Challenger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
9
Challenger
Work is done right and on time. Never had a problem that wasn’t fixed.
BZ
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Bonnie (Mary) Z.
Cincinnati, OH
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Great Service
I've taken our cars to Brogan for years. Matt, Keith and the entire staff assess the issues and advise what can wait, and what is urgent, with the goal of keeping costs as low as they can. We were in quite a pinch at this most recent visit, and they finished repairs ahead of schedule. Top notch service!!!
Verified Customer
North Bend, OH
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
On time, very friendly, superior work
I’m always greeted with a friendly face who is helpful and accommodating. The team will go above and beyond to ensure I have a great experience.
DM
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Denise M.
Cincinnati, OH
Lincoln MKZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2025
verified customerVerified Customer
0
Tire fix and new battery
Quick service. Went in for tire problem, car died when I got it there. Got it back later with fixed tire and new battery! Thanks!
CU
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Chad U.
Cleves, OH
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Oil change
“Excellent Service and Honest Work!”

I’ve been taking my car to Brogan & Folz for the past several years and I couldn’t be more impressed. Keith is incredibly knowledgeable, and always takes the time to explain what’s going on with my car in a way that’s easy to understand. He’s worked on everything from routine oil changes to more complex engine repairs, and each time, the service has been top-notch.

What really stands out is his honesty—never feel like I’m being upsold on unnecessary repairs, and Keith always keeps me updated on the progress. The prices are fair, and I appreciate his transparency.

I also love that Keith is always quick to get me in for an appointment, and he often has my car ready ahead of schedule. I can trust him to take care of my car, and that peace of mind is priceless. Highly recommend if you’re looking for reliable and honest auto service!
EW
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E W.
Cincinnati, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
9
Always friendly
Been here a few times and the employees are always friendly and greet you when you walk in. Easy to discuss vehicle issues with them.
DV
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Dan V.
Cincinnati, OH
Ford Super Duty F-250 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Great service as always!!
Great service as always!!
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