business image

Burlington Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,472 Reviews)
81
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
55
Total ReScores
4.5
ReScore Average
81
Net Promoter Score ®

Business Details

About

The Service Department at Burlington Hyundai has an experienced and qualified team of service writers and technicians here to take care of all of your vehicle's maintenance and repair needs. The Service Department at Burlington Hyundai has an experienced and qualified team of service writers and technicians here to take care of all of your vehicle's maintenance and repair needs.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(802) 865-4414

Business Hours

Mon
closed
Tue
closed
Wed
closed
Thu
closed
Fri
closed
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
333 Shelburne Road Burlington, VT 05401
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,472 Reviews)

JP
gravatar
Jon P.
Saint Albans, VT
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/15/2025
0
Category: Service
The Serviced lied to me. I got a second opinion.
I tried to get an annual inspection of my vehicle (May '24) with some free recall/safety on my Steering wheel ABS light. They did the socalled inspection and told me I needed $4000 of repairs to pass the inspection. I suspected this was untrue so paid the so-called "failed" inspection with credit card and later got it reversed because another mechanic gave me an inspection the next day and said I didn't need anything repaired except for a taillight light bulb replaced ($4.00). To say I would never that Dealership Service dept again would be an understatement. After, I let anyone who asked about my negative experience with the dealership.

Verified Customer
Essex, VT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Unusual problem solved
I had a strange issue with my car and it was solved in an exemplary manner.

BM
gravatar
Brian M.
Burlington, VT
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/30/2022
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
Great service writers.
I've always trusted Burlington Hyundai with taking care of my car.

GB
gravatar
George B.
South Burlington, VT
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/21/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Service was provided in a professional and timely manner.
Service was provided in a professional and timely manner.

DA
gravatar
David A.
Hinesburg, VT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Personal, prompt and professional
9+ years having our vehicle serviced here. Have always been happy with Carolyn and the team in service! Please get in some more inventory!

JF
gravatar
John F.
Ferrisburgh, VT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Excellent
Excellent

WW
gravatar
Warren W.
Milton, VT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2022
Service Type: Maintenance
verified customerVerified Customer
8
Category: Service
Service Review
Very professional, no issues.

Verified Customer
Jericho, VT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Amazing Team
The service advisors are very professional, honest, don't push for any unnecessary work or upsell anything. Very different experience from most dealerships. Probably the only reason I still drive a Hyundai is because I like bringing my car here.

ES
gravatar
Edward S.
Richmond, VT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
They are they best service dept I've ever used
I've done business with this dept for 20 years. They are exceptional in every respect

SW
gravatar
Scott W.
Cambridge, VT
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/23/2022
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
Good
Very good service personnel

BC
gravatar
Bradford C.
South Burlington, VT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Excellent
The team is awesome. The service is excellent.

KD
gravatar
Karen D.
Burlington, VT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Thought Burlington Hyundai staff were great!
Great service representatives! Convenient location. Everything was done in a timely manner and I even got a free car wash coupon from the first maintenance visit!

Verified Customer
South Hero, VT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
So easy
Service was easily scheduled and staff were very accommodating. Waiting room is comfortable with wifi and service was quick.

DC
gravatar
David C.
South Burlington, VT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Exceptional from start to finish
The service is exactly why we keep buying Hyundais !
Carolyn and Eric go over the top every time.

FP
gravatar
Francis P.
Saint Albans, VT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
STATE INSPECTION AND OTHER SERVCE AS NEEDED,
I WAS ABLE TO GET MY GET MY TIME AND DATE TO BE THE SAME DAY AS OTHER APPOINTMENT AS OTHER ON THE SAME DAY, THIS MADE IT EASY FOR ME TO GET THEM ALL DONE AT THIS DAY THANK THE BURLINGTON SHOP FOR THEIR HELP ON THIS MATER.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.