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Next Generation Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(260 Reviews)
93
Write a Review
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Score Details

5 stars
92%
4 stars
6%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
93
Net Promoter Score ®

Business Details

About

your local dealer alternative your local dealer alternative

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(802) 862-9000
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
20 Palmer Ct South Burlington, VT 05403
Get Directions
Next Generation Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(260 Reviews)
Write a Review
Recent Reviews
LR
Lexi R.
Audi S3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Service for all
The hard working crew at Next Generation Automotive will take fantastic care of you and your vehicle!
DB
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David B.
South Burlington, VT
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Snow tire change over
Mechanic went thru my vehicle looking for my loc-nut to access my wheels.
Unable to find it at home, I purchased another at dealership, returned, and waited for changeover. Embarrassed that I took extra time from mechanics busy day, but staff was gracious and forgiving.
My takeaway : switch out special loc nuts for regulars and it won't happen again
HD
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Harriet D.
South Burlington, VT
Audi Q3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Great service!!
I had a flat tire in Burlington and April was able to get me in the same day and switch all my tires out. She was efficient, professional and great to work with.
DB
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David B.
South Burlington, VT
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Courteous and quick
Pressed for time, I asked for a wicked turnaround for my vehic. April and Scott conferred and quickly altered planned sequence to accommodate me.
KB
KEL B.
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Always fantastic
NextGen will always be my mechanic.

They’re honest, fair, and clear about the work needed; I’m tired of shops not telling me about things that will need work soon, because they’re afraid to give me “bad news.”

Chris warned me last time I had work that the rear shocks were going to need replacing soon, and he was right. I got them replaced today, along with an oil change. April (who is new and a great addition to the team!) communicated with me every step of the way, and was very patient when I wasn’t able to bring the truck in several days running.

She also set accurate expectations about what work they had in the shop and how long it would take.

When I picked the truck up, I asked what kind of oil they’d used so I’d know if I had to top it up. They took time to look it up for me so I could write it down right there.

Parts and labor are clearly accounted for in the invoice, and they stayed well within the estimate.

I’ve referred several friends here — it’s a shop I like and trust.
MB
Mary B.
Moretown, VT
BMW X3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Highly recommend
You guys are the best. Got my car in and repaired in the same afternoon.
BJ
Brady J.
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
Very good
Super quick and good work and service
JS
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Jack S.
Burlington, VT
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Great mechanics
I went to get my new tires installed. It was done quickly while I waited. During the tire installation they did an inspection and pointed out other things that need to be addressed. Instead of trying to sell me on all of them, they let me know which should be addressed immediately and which could wait. I will definitely be returning to them.
BH
Bonnie H.
Ferrisburg, VT
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Air bag censor
I brought my vehicle to Next generation Automotive for my air bag censor light. My original mechanic would not touch it. Said it would need to be a repair at Hyundai. I didn't want to bring it there because I don't trust them. Next generation Automotive checked the car out and fixed the censor within a couple of hours. I have had no problems with it since. And thank God I did not have to deal with Hyundai motor repair center. Thank you very much
Verified Customer
Colchester, VT
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
Fantastic shop
Will gladly help me out with any of my cars in an extremely timely manner. Great people would recommend this shop to anyone.
KQ
kayden q.
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
Inspection
Had a quick inspection and was in and out within 45 minutes.
DB
danur b.
Colchester, VT
Subaru Legacy
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
10
Inspection
Friendly team, good qualification.
SG
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Steve G.
South Burlington, VT
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2025
verified customerVerified Customer
10
Jeep service
Always prompt and professional service, Mike and his crew are 5 star
MG
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Matija G.
Essex Junction, VT
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2025
verified customerVerified Customer
10
Overall service
Treated as a customer with respect.
No hidden costs and repairs all done perfect.
Been a customer there since they opened and they always make time for you, vs places that schedule you weeks down the road.
Verified Customer
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2025
verified customerVerified Customer
10
Great customer service!
In all my experiences, Next Generation has the best customer service! They consistently hear the customer’s concerns, charge fairly, and stand by their work should any questions or issues emerge.
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